questions with correct verified answers 2025 update
Governing Body - answer REQUIRED by CMS, whether sole proprietorship,
partnership, or corporation
corporations - answer are required by state to have Articles of Incorporation that
specify officers, board, membership.
closely held corporation - answer less shareholders, most are 5 or less, less
formal organization.
Public Corporation - answer many shareholders, very structured, bylaws
make up - answer may be one person or many - there is not typical board
structure in NFs
Duties of Corp - answer Mission Statement - what facility is to do (major
duty)|Board establishing measurable goas|Employ agent (NHA). Required by
CMS|Establishing and implementing policies and procedures. CMS says legally
responsible for operations|Approve budget|Evaluate administrator's
mangement|Board does not get into day-to-day operations
Bylaws - answer mostly by corporations. Rules to govern corporation itself. Not
too specific. Tells WHAT cop oration will do.Includes duties of Board, officers,
committees. Prepared by corporate members. Used as basis for writing policies
and procedures for each unit of corp. Tells HOW activities to be carried out.
Usually prepared by administrator, and approved by board.
Governing body/administrator relationship - answer NHA only person reporting
directly to GB, usually through the chain of command, e.g. regional director, VP of
operations, etc. Represents his/her staff in best light-accurate, objective, factual.
Reports to GB as requested - census, personnel, financial reports, regulation
changes. (keep fully informed, otherwise grapevine gets to them.)
Directives/policies/procedures .| - answer of GB interpreted properly, whether
agree or not. Let Employees gripe, but support GB
GB listen - answer to employee complaints but refer them to supervisor or NHA.
Inform NHA
Role confusion - - answer GB members usually successful in another field. Not
have same, clearly defined solutions
Duty of obedience partnership - answer partner owes his partners a duty to act in
obedience to the partnership agreement on all business decisions. Personally
liable if does not.
Corporation - answer Directors and officers must act within the authority granted
them - usually in bylaws and articles of incorporation. Can be held liable for any
unauthorized actions.
, NAB NHA Exam- Leadership and Management
questions with correct verified answers 2025 update
duty of diligence - answer Partners, board members, and administrators must
discharge duties in good faith, with care and prudence, i manner she/he believes
is inbest interest of organization. Adminstrtaor must exercise knowledge and skill
he/she professes to have as a licensee.
Management - answer Creating and maintaing an environment within an
organization that makes it possible for staff to work together toward common
goals. Getting work done with and through others.
Functions of Managers (supervisors): Planning - answer setting goals, establishing
PPR's, programs, budgets, etc. that determine what, how, when, where and by
whom work is to be done. CENTRAL TASK is planning as it permeates all other
functions.
Purpose - answer primary focus on obtaining goals |offsest uncertainty and
change|develop economical operations, and|facilitate control|
Primary value - answer Administrator is charge whether she/he is present or not
Types of plans: mission - answer basic task assigned to an enterprise by society.
In nursing homes the mission is LTC
goals or objectives - answer end results or product toward which all effort is
directed||a. short range|b. long range|c. goal oriented needed||(These SHOULD
STIMULATE action)
Strategies - answer general plan that focuses on long range goals. ||What will
facility be like, look like, feel like, sound like, and react like, in the future
policies - answer broad general statements to guide decision making and to some
extent action in achieving goals. allows flexibility in judgment.
procedures - answer step by step means by which tasks are performed. allows
less flexibility in decision making
rules - answer specific, authoritative guides that require an action be taken or not
taken. allows no flexibility in decision making. employees can use no judgment, so
should have few as possible.
programs - answer summations of goals, PPR's, budgets, work and space
assignments, and resources.
budgets - answer plan expressed in numerical terms that outline expected results
evaluating effectiveness of policies and procedures. Are they: - answer
written|differentiated|taught/understood|monitored to be sure they are
followed|help meet goals|flexible - if don't help, change|reviewed and updated
regularly
organizing - answer grouping activities and people, assigning roles, delegating
authority. Setting up department, shifts, work teams.