TCOLE State Exam
Labor Code: 22.001 (3) - Employment discrimination for participating in Emergency
Evacuation.
Required to provide services for the benefit of the general public during emergency
situations
Civil Practice & remedies code: 74.152 - Unlicensed medical personnel
persons not licensed in the healing arts who in good faith administer emergency care as
EMS personnel are not liable in civil damages
Health & Safety code: 771.108 - Liability
employees of and volunteers at the center have the same protection from liability as a
member of the governing body of a public agency
Health & Safety code: 771.061 - information that a service provider furnishes to the
commission or an emergency communication district to verify/audit.
not up for public inspection: CONFIDENTIAL
Health & Safety code: 771.053 - Liability of service provider/ certain public officers
Service provider of telecommunications, manufacturer of equipment, officer/employee of
the provider is not liable for any claim, damage, or loss unless the act causes such.
Gov. Code: 576.001 - a person with mental illness in this state has the rights, benefits,
responsibilities and privileges guaranteed by the constitution and laws of the US and
this state.
14th Amendment - has three rights:
Privileges and immunities
Due process of the law
Equal protection under the law
Civil Practice and Remedies code: 74.151 - Liability for emergency care
a person who in good faith administers emergency care is not liable in civil damages for
an act performed during the emergency, unless the act is willfully or wantonly negligent.
Gov. Code: 42 USC 1983 - Federal law that allows lawsuits against local, state, or
federal governments if those entities act to deprive an individual or a federal right
Negligent Entrustment - Inadequately preparing employees prior to entrusting them with
responsibilities.
Post-dispatching phase - giving updates, changing locations on the status monitor,
checking status of units, relaying returns information increases liability.
,Dispatching Phase - Sending help to the correct location, checking on hazards and
providing the information, giving accurate and pertinent information, maintaining control
and composure increases liability.
Call receiving Phase - Correct addresses, verifying addresses, calling hang ups back,
asking about weapons, gathering suspect description all increases liability
Good Samaritan Law - if a volunteer comes to the aid of a stranger the person giving
aid owes the stranger a duty of being reasonably careful.
Standard of care - the watchfulness, attention, caution and prudence that a reasonable
person in the circumstance would exercise
Negligent retention - keeping employees on the job or promoting them on the basis of
favoritism or friendship when they should have been disciplined, demoted, or dismissed
Negligent hiring - hiring a person unfit for public safety work
Types of Negligence - Simple
Gross
Wanton
breaches - a person or entity that fails o exercise reasonable care in fulfilling the duty
Duty - one party has a legal obligation to act in a certain way toward another
negligence - failure to exercise that care toward others which a reasonable or prudent
person would do in the circumstances or taking action which such a reasonable person
would not
Tort - private or civil wrong or injury, a civil wrong is not a crime
vicarious liability - "imputed liability" an attachment of responsibility to a person for harm
or damages caused by another person in either a negligence lawsuit or criminal
prosecution.
(employer of employee who injures someone through negligence while in the scope of
employment)
Liable - you are responsible for your actions
Liability - a legal responsibility for ones acts or omissions
Delayed stress - a reaction that occurs after the event is complete
Acute Stress - in progress reaction to an event
, Cumulative stress - build up of stress over time
Stages of Burnout - Fatigue, motivation, negativity, cynicism
External signs of stress - depression, mental problems, alcoholism, high medical cost,
chronic absenteeism, attrition, suicide
Cognitive signs of stress - memory problems, nightmares, poor decisions, placing
blame, distractibility, forgetfulness, flashbacks, nightmares.
Behavioral signs of stress - avoidance, isolation, appetite changes, recklessness,
increased or decreased sexual desire, acting out, pacing the floor.
Emotional signs of stress - denial, fear, worry, and grief, anger sudden mood shifts.
ANI/ ALI - Automatic Number Identification / Automatic Location Identification
Emergency notification system - this is used to reach the public when some sort of
notification is needed, not typically a PSAP function
Half Duplex - radio system in which other transmission and reception are possible but
only one direction at a time. may be a push to talk switch required to communicate
Portable radios - a completely self contained 2-way radio having a
microphone/speaker/battery supply and antenna built into the unit
TDD (Telecommunications device for the deaf) - training must be taken or received
every 6 months
Magic jack - to make or receive calls, computer must be on and the software must be
running to use this, 911 service will not operate unless you register your correct address
Full Duplex - a radio system that is point to point communication system composed of 2
or more connected devices that can communicate with each other in both directions.
Equal access - means the telephone emergency services provided to TTY users are as
effective as those for persons who make voice calls
Simplex - radio technology that allows one way communication
Direct Access - the PSAP can directly receive teletypewriter for deaf calls without
relying on an outside relay service or 3rd party
voice carry over - allows the caller to speak directly to the call taker and read the
response
Labor Code: 22.001 (3) - Employment discrimination for participating in Emergency
Evacuation.
Required to provide services for the benefit of the general public during emergency
situations
Civil Practice & remedies code: 74.152 - Unlicensed medical personnel
persons not licensed in the healing arts who in good faith administer emergency care as
EMS personnel are not liable in civil damages
Health & Safety code: 771.108 - Liability
employees of and volunteers at the center have the same protection from liability as a
member of the governing body of a public agency
Health & Safety code: 771.061 - information that a service provider furnishes to the
commission or an emergency communication district to verify/audit.
not up for public inspection: CONFIDENTIAL
Health & Safety code: 771.053 - Liability of service provider/ certain public officers
Service provider of telecommunications, manufacturer of equipment, officer/employee of
the provider is not liable for any claim, damage, or loss unless the act causes such.
Gov. Code: 576.001 - a person with mental illness in this state has the rights, benefits,
responsibilities and privileges guaranteed by the constitution and laws of the US and
this state.
14th Amendment - has three rights:
Privileges and immunities
Due process of the law
Equal protection under the law
Civil Practice and Remedies code: 74.151 - Liability for emergency care
a person who in good faith administers emergency care is not liable in civil damages for
an act performed during the emergency, unless the act is willfully or wantonly negligent.
Gov. Code: 42 USC 1983 - Federal law that allows lawsuits against local, state, or
federal governments if those entities act to deprive an individual or a federal right
Negligent Entrustment - Inadequately preparing employees prior to entrusting them with
responsibilities.
Post-dispatching phase - giving updates, changing locations on the status monitor,
checking status of units, relaying returns information increases liability.
,Dispatching Phase - Sending help to the correct location, checking on hazards and
providing the information, giving accurate and pertinent information, maintaining control
and composure increases liability.
Call receiving Phase - Correct addresses, verifying addresses, calling hang ups back,
asking about weapons, gathering suspect description all increases liability
Good Samaritan Law - if a volunteer comes to the aid of a stranger the person giving
aid owes the stranger a duty of being reasonably careful.
Standard of care - the watchfulness, attention, caution and prudence that a reasonable
person in the circumstance would exercise
Negligent retention - keeping employees on the job or promoting them on the basis of
favoritism or friendship when they should have been disciplined, demoted, or dismissed
Negligent hiring - hiring a person unfit for public safety work
Types of Negligence - Simple
Gross
Wanton
breaches - a person or entity that fails o exercise reasonable care in fulfilling the duty
Duty - one party has a legal obligation to act in a certain way toward another
negligence - failure to exercise that care toward others which a reasonable or prudent
person would do in the circumstances or taking action which such a reasonable person
would not
Tort - private or civil wrong or injury, a civil wrong is not a crime
vicarious liability - "imputed liability" an attachment of responsibility to a person for harm
or damages caused by another person in either a negligence lawsuit or criminal
prosecution.
(employer of employee who injures someone through negligence while in the scope of
employment)
Liable - you are responsible for your actions
Liability - a legal responsibility for ones acts or omissions
Delayed stress - a reaction that occurs after the event is complete
Acute Stress - in progress reaction to an event
, Cumulative stress - build up of stress over time
Stages of Burnout - Fatigue, motivation, negativity, cynicism
External signs of stress - depression, mental problems, alcoholism, high medical cost,
chronic absenteeism, attrition, suicide
Cognitive signs of stress - memory problems, nightmares, poor decisions, placing
blame, distractibility, forgetfulness, flashbacks, nightmares.
Behavioral signs of stress - avoidance, isolation, appetite changes, recklessness,
increased or decreased sexual desire, acting out, pacing the floor.
Emotional signs of stress - denial, fear, worry, and grief, anger sudden mood shifts.
ANI/ ALI - Automatic Number Identification / Automatic Location Identification
Emergency notification system - this is used to reach the public when some sort of
notification is needed, not typically a PSAP function
Half Duplex - radio system in which other transmission and reception are possible but
only one direction at a time. may be a push to talk switch required to communicate
Portable radios - a completely self contained 2-way radio having a
microphone/speaker/battery supply and antenna built into the unit
TDD (Telecommunications device for the deaf) - training must be taken or received
every 6 months
Magic jack - to make or receive calls, computer must be on and the software must be
running to use this, 911 service will not operate unless you register your correct address
Full Duplex - a radio system that is point to point communication system composed of 2
or more connected devices that can communicate with each other in both directions.
Equal access - means the telephone emergency services provided to TTY users are as
effective as those for persons who make voice calls
Simplex - radio technology that allows one way communication
Direct Access - the PSAP can directly receive teletypewriter for deaf calls without
relying on an outside relay service or 3rd party
voice carry over - allows the caller to speak directly to the call taker and read the
response
