health and social care- unit 2:Key Terms and Answers
(discriminatory practice examples)
abuse and neglect - ans-verbal abuse, such as a day centre staff mocking and making jokes about young adults
with learning difficulties
-care assistance causing brusies due to handling residents roughly.
(discriminatory practice examples)
breech of health and safety - ans-a care setting not having any trained first aiders
-staff not trained in manual handling
-equipment not regularly checked for damage
-inadequate hygiene practises
-activities not being risk assessed
(discriminatory practice examples)
inadequate care - ans-a childminder sitting a child in front of the TV all day to keep them quite
-hospital patients having to wait ages for food or not being taken to the toilet when needed
(discriminatory practice examples)
prejudice - ans-avoiding people who are perceived as different
-a nursery nurse who thinks that children from a certain postcode are 'common' and treats them less favourably
than others.
accessible services: - ansaccording to the equality act, reasonable adaptations have to be made to health, social
care and child care environments to accommodate disabilities whether these are mental, physical or sensory.
advocacy service organisations - ans1) SEAP= provides help resolving issues/ concerns about health and well
being or health and social care services.
2)Mencap= in partnership with people with learning disabilities and supports people to live life as they chose.
, 3)Empower me= supports people who are mental health service users and people with learning disabilities to
have a voice.
4) British Institute of Learning Disabilities= campaigns with people with learning disabilities to be valued
equally, to participate fully and be treated with dignity and respect.
appropriate actions may include - ans-reporting an incident to relevant authorities
-reporting to management
-reflecting on own attitude
-changing your practice or encouraging this in others
-challenging discrimination
-proving information about complaints procedures and advocacy
-dealing with conflict
bases of discrimination - ans-culture
-disability
-age
-social class
-gender
-sexuality
-health status
-family status
-cognitive ability
care certificate - ansit consists of set standards that health and social care workers must follow in their daily
working life. it provides clear evidence to employers, patients and people who receive care and support that the
health or social care support has been assessed against a specific set of standards and has demonstrated they
have the skills, knowledge and behaviors to ensure that they provide compassionate and high-quality care and
support.
(discriminatory practice examples)
abuse and neglect - ans-verbal abuse, such as a day centre staff mocking and making jokes about young adults
with learning difficulties
-care assistance causing brusies due to handling residents roughly.
(discriminatory practice examples)
breech of health and safety - ans-a care setting not having any trained first aiders
-staff not trained in manual handling
-equipment not regularly checked for damage
-inadequate hygiene practises
-activities not being risk assessed
(discriminatory practice examples)
inadequate care - ans-a childminder sitting a child in front of the TV all day to keep them quite
-hospital patients having to wait ages for food or not being taken to the toilet when needed
(discriminatory practice examples)
prejudice - ans-avoiding people who are perceived as different
-a nursery nurse who thinks that children from a certain postcode are 'common' and treats them less favourably
than others.
accessible services: - ansaccording to the equality act, reasonable adaptations have to be made to health, social
care and child care environments to accommodate disabilities whether these are mental, physical or sensory.
advocacy service organisations - ans1) SEAP= provides help resolving issues/ concerns about health and well
being or health and social care services.
2)Mencap= in partnership with people with learning disabilities and supports people to live life as they chose.
, 3)Empower me= supports people who are mental health service users and people with learning disabilities to
have a voice.
4) British Institute of Learning Disabilities= campaigns with people with learning disabilities to be valued
equally, to participate fully and be treated with dignity and respect.
appropriate actions may include - ans-reporting an incident to relevant authorities
-reporting to management
-reflecting on own attitude
-changing your practice or encouraging this in others
-challenging discrimination
-proving information about complaints procedures and advocacy
-dealing with conflict
bases of discrimination - ans-culture
-disability
-age
-social class
-gender
-sexuality
-health status
-family status
-cognitive ability
care certificate - ansit consists of set standards that health and social care workers must follow in their daily
working life. it provides clear evidence to employers, patients and people who receive care and support that the
health or social care support has been assessed against a specific set of standards and has demonstrated they
have the skills, knowledge and behaviors to ensure that they provide compassionate and high-quality care and
support.
