4 main organisations within the public sector - ans1) NHS England
2) HSC in Northern Ireland
3) NHS Scotland
4) NHS Wales
Adapting HSC provisions for service users - ansrequires HSC workers to:
-address their own prejudices
-adapt their behaviour
-understand/meet service users needs
-actively challenge discrimination
-ensure care settings are welcoming/accessible
adult social care services - ans-for those over 18 with disabilities, mental health issues and those unable to
support themselves
-services include:
-care in the home
-day centres
-sheltered housing
-residential care
Anti-discriminatory practice - ans-these are codes of practice and policies which challenge discrimination
-core value for carers
-aim is to ensure that all service users have their needs met regardless of race and gender
Barriers to accessing HSC and how to overcome them - ansBarriers:
-language
, -inconvenient location of service
-financial cost
-scarce resources
-communication
Overcoming them:
-charities/organisations
-advocacy
-complaints procedures
-whistleblowing policies
Care planning cycle - ans1)ASSESS care needs
2)PLAN the most appropriate care
3)IMPLEMENT the care plan
4)MONITOR the effectiveness
5)REVIEW effectiveness
6)AMEND the plan as necessary
Care Quality Commission - ans-regulates health and social services in England
-independent regulator of health and adult social care in England
-they ensure the quality and safety of care in hospitals, dentists etc. and the care given on peoples homes
-the ensure service users are receiving safe, effective and high quality care
child social care services - ans-responsibility of local authorities
-support includes:
-safeguarding
-day care
-fostering/adoption services