CMN 2148 FINAL TEST WITH COMPLETE SOLUTION

CMN 2148 FINAL TEST WITH COMPLETE SOLUTION Time and Motion - Correct Answer technique for determining the efficiency of production through work observation and time measurements used to develop work standards that can be measured for efficiency Knowledge competency - Correct Answer the ability to understand the organizational communication environment - what we come to know about a particular field Skills competency - Correct Answer Ability to analyze organizational situations accurately and to initiate and consume organizational messages effectively - analytical skills develop by applying knowledge and sensitivity to case studies and individual experiences Sensitivity competency - Correct Answer Ability to sense organizational meanings and feelings accurately - related to our ability and willingness to understand what others feel and do Values competency - Correct Answer Importance of taking responsibility for effective communication, thereby contributing to organizational excellence - develops through discussion of personal responsibility for participation in organizational communication Information society - Correct Answer Environment in which more jobs create, process, or distribute information than directly produce goods. The environment is characterized by mass production of information, which requires the constant learning of new activities and p