Download this fully solved and updated actual exam for Unit 2 Working in Business OCR

How many types of protocols are they to be followed when working in business 6 Authority Protocol Confidentiality protocol constraints on document content Checking protocols IT security protocols Employment protocols 1) Authority Protocol Procedures or rules that must be followed. This is for employees to follow normally associated with different levels of responsibility in the business hierarchy. This enables a manager to pass on the task to a subordinate. Because of this their is a low risk of fraud. Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:15 Full screen Brainpower Read More 2) Confidentiality protocol ( how and why companies maintain confidentiality.) Ensuring that only those who need to see specific information see it and sign the non disclose agreement. Using a BCC (Blind carbon copy) - does not show the reader on who else I have sent the email to. Failing to maintain confidentiality can result in misconduct, risk of identity and loss of trust and staff morale may also fall. Storage of data and documents in secured cabinets and electronic data stored by passwords. Embezzlement "Theft by an employee of assets that belong to the employer, this may include money, stock and stationary. 3) Constraints on documents contents (Voluntary and legislation) Voluntary (what a business decides to follow itself as an organization) - organisational -Ethical -Code of practice. Legislation ( businesses must follow legally) -Copyright, Design and patent act - Data Protection Act -Consumer protection from unfair trading regulations -Equal opportunities 4) Checking protocols (Businesses must check that protocols are being followed) Arrangements that have been made must be checked that they are correct . Poor checking can result in major mistakes being made resulting in loss or reputation or customers. 5) IT Security Protocols Can use protocols to protect against unauthorized access such as passwords,anti-virus and anti-spy software,staff having limited access. Also the inappropriate use of IT equipment ans software many result in consequences such as charges of misconduct. 6) Employment protocols Health and safety work act all staff should be aware of the quality act which ensures discrimination does not occur. minimum standard of professional behavior such as punctuality,dress code and appropriate language is required by employees Factors Influencing business travel arrangements. Must consider: -People involved in the meeting -Urgency of the meeting -Priority level - The purpose and location Factors influencing business travel arrangements Must consider: -destination date and time -personnel going and if any special requirements are needed. - Insurance policy Factors influencing business accommodation Must consider: -Location -Rating -Meal arrangement -proximity to the meeting venue -Payment COD (cash on delivery) COD (cash on delivery): pay for goods on delivery rather than before or