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Summary - 3.2 Managers, leadership and decision making

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This document explores management and leadership in depth. It covers the roles of managers across different levels, leadership styles including the Blake Mouton Leadership Grid, decision-making processes such as intuition-based and scientific methods like decision trees, stakeholder management and mapping, and the Tannenbaum & Schmidt leadership continuum, which categorizes leadership styles based on managerial authority and subordinate freedom.

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3.2 Management and Leadership
- Role of a Manager

- Blake Mouton Leadership Grid

- Types of Leadership

- Decision Making

- Stakeholders and Stakeholder Mapping

- Tannenbaum & Schmidt


Roles of a Manger


Different Levels of Managers

Senior Management
- E.g Board of directors
- Set corporate objectives & strategic direction
- Board is responsible to shareholders; led by CEO
Middle Management
- Accountable to senior management
- Run business functions and departments
Junior Management
- Supervisory role, accountable to middle management
- Monitor & control day-to-day tasks, and manage teams of workers


5 Main roles of Managers

- Setting objectives and planning
e.g sales targets by product

- Analyse performance
e.g. sales performance compared with last year & budget

- Review performance
e.g Individual appraisals for each sales person

- Make Decisions
e.g where and how to spend the promotional budget

- Lead Others
e.g. motivate, encourage and inspire the sales team!


Blake Mouton Leadership Grid

, Getting things done – task centric leaders

Looking after the team – team centric



What does the grid achive?

- Identifies five different positions/leadership styles on the grid
- It has two axes, measuring
- Concern for People (y-axis)
- Concern for Completing Task (x-axis)


Types of Leadership styles


The 4 main types of leadership

- Autocratic
- Paternalistic
- Democratic
- Laissez-faire

What determines the style adopted?

- Personality and type of subordinates – are they experienced, capable, lazy willing?
- Type of Business – What does it require of you?
- Circumstances/Situation of the business – is it in crisis?

Internal Factors External Factors
The Manager/Subordinates P – Political Environment
- Personality and characteristics E – Economic Environment
- Experience S – Social Environment
- Attitude towards the business T – Technology developments
The Type of Business L – Legal Environment
- Technology industry vs Oil industry for +
example C – Compition

Document information

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Uploaded on
July 5, 2024
Number of pages
6
Written in
2023/2024
Type
Summary
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