Chapter 11 Organizational Structures
Which of the following is used to describe a diagram that shows reporting
relationships and the formal arrangement of work positions within an
organization?
A. Informal chart
B. Organization chart
C. National culture
D. Informal structure
E. Organizational culture - CORRECT ANSWER-B. Organization chart
Behind every formal structure typically lies a(n) __________, which is the set of
unofficial relationships among an organization's members.
A. Informal structure
B. Divisional structure
C. Functional structure
D. Matrix structure
E. Template structure - CORRECT ANSWER-A. Informal structure
The major advantages of a functional structure inside all of the following
EXCEPT:
A. Economies of scale with efficient use of resources
B. Clear career paths within functions
C. High-quality technical problem solving
D. Task assignments consistent with expertise and training
E. Minimized need of communication - CORRECT ANSWER-E. Minimized need
of communication
Which of the following is not a possible type of divisional structure?
A. Groups based on working on the same processes
B. All of these are types of divisional structures
C. Groups are based on working on the same product
D. Groups based on working in the same area
E. Groups based on working with similar customers - CORRECT ANSWER-B. All
of these are types of divisional structures
Potential advantages of matrix structures include all of the following except:
, A. Better cooperation across functions
B. Improved strategic management, since top managers are freed from
unnecessary problem solving to focus time on strategic issues.
C. Less performance accountability through the program, product or project
managers
D. Imrpoved decision making as problem solving takes place at the team level,
where the best information is available
E. Increased flexibility in adding, removing, and/or changing operations to meet
changing demands. - CORRECT ANSWER-C. Less performance accountability
through the program, product or project managers
The two-boss system is susceptible to power struggles and can be frustrating if it
creates task confusion and conflicting work priorities. This two-boss system is a
characteristic of which type of organization structure?
A. Virtual
B. Functional
C. Customer
D. Matrix
E. Process - CORRECT ANSWER-D. Matrix
Which of the following types of structure combines the functional and divisional
structures?
A. Process structure
B. Customer structure
C. Network structure
D. Virtual organization
E. Matrix structure - CORRECT ANSWER-E. Matrix structure
A(n) _______ convenes for a particular task and disbands once a project is
completed.
A. Boundaryless team
B. Process team
C. Cross-functional team
D. Project team
E. Functional team - CORRECT ANSWER-D. Project team
Which of the following is used to describe a diagram that shows reporting
relationships and the formal arrangement of work positions within an
organization?
A. Informal chart
B. Organization chart
C. National culture
D. Informal structure
E. Organizational culture - CORRECT ANSWER-B. Organization chart
Behind every formal structure typically lies a(n) __________, which is the set of
unofficial relationships among an organization's members.
A. Informal structure
B. Divisional structure
C. Functional structure
D. Matrix structure
E. Template structure - CORRECT ANSWER-A. Informal structure
The major advantages of a functional structure inside all of the following
EXCEPT:
A. Economies of scale with efficient use of resources
B. Clear career paths within functions
C. High-quality technical problem solving
D. Task assignments consistent with expertise and training
E. Minimized need of communication - CORRECT ANSWER-E. Minimized need
of communication
Which of the following is not a possible type of divisional structure?
A. Groups based on working on the same processes
B. All of these are types of divisional structures
C. Groups are based on working on the same product
D. Groups based on working in the same area
E. Groups based on working with similar customers - CORRECT ANSWER-B. All
of these are types of divisional structures
Potential advantages of matrix structures include all of the following except:
, A. Better cooperation across functions
B. Improved strategic management, since top managers are freed from
unnecessary problem solving to focus time on strategic issues.
C. Less performance accountability through the program, product or project
managers
D. Imrpoved decision making as problem solving takes place at the team level,
where the best information is available
E. Increased flexibility in adding, removing, and/or changing operations to meet
changing demands. - CORRECT ANSWER-C. Less performance accountability
through the program, product or project managers
The two-boss system is susceptible to power struggles and can be frustrating if it
creates task confusion and conflicting work priorities. This two-boss system is a
characteristic of which type of organization structure?
A. Virtual
B. Functional
C. Customer
D. Matrix
E. Process - CORRECT ANSWER-D. Matrix
Which of the following types of structure combines the functional and divisional
structures?
A. Process structure
B. Customer structure
C. Network structure
D. Virtual organization
E. Matrix structure - CORRECT ANSWER-E. Matrix structure
A(n) _______ convenes for a particular task and disbands once a project is
completed.
A. Boundaryless team
B. Process team
C. Cross-functional team
D. Project team
E. Functional team - CORRECT ANSWER-D. Project team
