Chapter 3 Study Material
Symbols, stories, and heroes are important because they
communicate the significant values of an organization
All of the following types of companies are likely to experience high
uncertainty except a(n)
soft-drink bottler
Heroes are important to an organization due to the fact that they:
a. exemplify key values of the organization.
b. exemplify a strong corporate culture.
c. serve as examples to other employees.
d. All of these choices
e. None of these choices
d. All of these choices
Which of the following would be considered a visible artifact of a
company's corporate culture?
a. All department heads have an executive office.
b. Each department has an award plaque for employee of the month.
c. All employees are dressed in professional business attire.
d. Top-level executives drive company-owned sports cars.
e. All of these choices
e. All of these choices
The people and organizations in the environment who acquire goods or
services from the organization are
customers.
What type of intelligence occurs when managers gather information by
talking with colleagues and subordinates within the organization about
, what is going on in departments and about issues they see with
customers, suppliers, or competitors?
Personal internal
Which of the following plays a key role in creating an organizational
climate that enables learning and innovative responses to threats from
the external environment, challenging new opportunities, or
organizational crises?
Corporate culture
All of these are a part of an organization's task environment except
a.
employers.
b.
customers.
c.
labor markets.
d.
competitors.
e.
suppliers.
a. employers.
Taylor manages a food distribution company that is highly focused on
creating a strong cohesive culture, but the company does not tie
organizational values directly to goals and desired business results.
Taylor's company most likely falls in which quadrant of organizational
performance and culture?
Quadrant D
McDonald's "I'm Lovin' It" is an example of a
slogan.
Symbols, stories, and heroes are important because they
communicate the significant values of an organization
All of the following types of companies are likely to experience high
uncertainty except a(n)
soft-drink bottler
Heroes are important to an organization due to the fact that they:
a. exemplify key values of the organization.
b. exemplify a strong corporate culture.
c. serve as examples to other employees.
d. All of these choices
e. None of these choices
d. All of these choices
Which of the following would be considered a visible artifact of a
company's corporate culture?
a. All department heads have an executive office.
b. Each department has an award plaque for employee of the month.
c. All employees are dressed in professional business attire.
d. Top-level executives drive company-owned sports cars.
e. All of these choices
e. All of these choices
The people and organizations in the environment who acquire goods or
services from the organization are
customers.
What type of intelligence occurs when managers gather information by
talking with colleagues and subordinates within the organization about
, what is going on in departments and about issues they see with
customers, suppliers, or competitors?
Personal internal
Which of the following plays a key role in creating an organizational
climate that enables learning and innovative responses to threats from
the external environment, challenging new opportunities, or
organizational crises?
Corporate culture
All of these are a part of an organization's task environment except
a.
employers.
b.
customers.
c.
labor markets.
d.
competitors.
e.
suppliers.
a. employers.
Taylor manages a food distribution company that is highly focused on
creating a strong cohesive culture, but the company does not tie
organizational values directly to goals and desired business results.
Taylor's company most likely falls in which quadrant of organizational
performance and culture?
Quadrant D
McDonald's "I'm Lovin' It" is an example of a
slogan.
