Unit 7 - Principles of Safe Practice in
Health and Social Care
Abuse - correct answer-An action deliberately intended to cause harm or distress. Including
physical, emotional, mental, psychological, sexual, etc.
Act of omission - correct answer-Failing to provide something which is needed, such as
medication or respect.
Appeals - correct answer-If you don't qualify for services, but you feel you should, you can ...
against this decision. You can also ... if you feel not all your needs were looked at when they
decided you don't qualify - or you don't agree with what they decided.
Chronic medical condition - correct answer-A persistent or long-lasting disorder such as
osteoarthritis.
Civil rights - correct answer-The right to political and social freedom, and equality.
Code of Conduct - correct answer-Sets the standard of conduct expected of healthcare
support workers and adult social care workers. It outlines the behaviour and attitudes that
you should expect to experience from those workers signed up to it. It helps them provide
safe, guaranteed care and support.
Coercive behaviour - correct answer-Manipulation of one person by another, usually through
threats.
Cognitive impairment - correct answer-Condition, ranging from mild to more severe, in which
an individual has trouble remembering, concentrating and learning, or making decisions.
Complaints - correct answer-If you are unhappy with care or treatment you have received
you have the right to make a ..., have it investigated, and be given a full and prompt reply.
Constructive criticism - correct answer-Comments made in a qualified manner to change
behaviour and develop professional practice.
Controlling behaviour - correct answer-Domination and manipulation of one individual by
another.
Criminal negligence - correct answer-When someone acts in a way that is an extreme
departure from the way that a "reasonable" person would have acted in the same or similar
situation. Generally involves an indifference or disregard for human life or for the safety of
other individuals.
Defraud - correct answer-To trick or deceive someone into giving you money.
Health and Social Care
Abuse - correct answer-An action deliberately intended to cause harm or distress. Including
physical, emotional, mental, psychological, sexual, etc.
Act of omission - correct answer-Failing to provide something which is needed, such as
medication or respect.
Appeals - correct answer-If you don't qualify for services, but you feel you should, you can ...
against this decision. You can also ... if you feel not all your needs were looked at when they
decided you don't qualify - or you don't agree with what they decided.
Chronic medical condition - correct answer-A persistent or long-lasting disorder such as
osteoarthritis.
Civil rights - correct answer-The right to political and social freedom, and equality.
Code of Conduct - correct answer-Sets the standard of conduct expected of healthcare
support workers and adult social care workers. It outlines the behaviour and attitudes that
you should expect to experience from those workers signed up to it. It helps them provide
safe, guaranteed care and support.
Coercive behaviour - correct answer-Manipulation of one person by another, usually through
threats.
Cognitive impairment - correct answer-Condition, ranging from mild to more severe, in which
an individual has trouble remembering, concentrating and learning, or making decisions.
Complaints - correct answer-If you are unhappy with care or treatment you have received
you have the right to make a ..., have it investigated, and be given a full and prompt reply.
Constructive criticism - correct answer-Comments made in a qualified manner to change
behaviour and develop professional practice.
Controlling behaviour - correct answer-Domination and manipulation of one individual by
another.
Criminal negligence - correct answer-When someone acts in a way that is an extreme
departure from the way that a "reasonable" person would have acted in the same or similar
situation. Generally involves an indifference or disregard for human life or for the safety of
other individuals.
Defraud - correct answer-To trick or deceive someone into giving you money.
