OPERATIONS MANAGEMENT EXAM(CHAPTER 7) FULLY
SOLVED #28
_____ Are generally produced and delivered as one of a kind or in small quantities, and
are designed to meet specific customers' specifications.
A. Fixed goods
B. Make-to-order goods
C. Make-to-stock goods
D. Standard goods - correct answer b. Make-to-order goods
Which of the following is true of flow shop processes?
A. They produce low volumes of custom goods and services.
B. They are large-scale, customized initiatives with wide variations in tasks.
C. They have high setup or changeover time.
D. They are organized around a fixed sequence of activities and process steps. - correct
answer d. They are organized around a fixed sequence of activities and process steps.
Which of the following statements is true of a process map?
A. It distorts the boundaries of a process.
B. Including non-value-added activities in a process map is one of the important
responsibilities of operations managers.
C. It documents how work either is or should be accomplished.
D. Adding multiple approval requirements for all transactions in a process map is a
crucial part in the creation of the process map. - correct answer c. It documents how
work either is or should be accomplished.
Non-value-added activities in a process design can be eliminated by:
A. Using value stream mapping.
B. Limiting the throughput of all processes.
C. Adding multiple approval requirements for all transactions.
D. Increasing process boundaries. - correct answer a. Using value stream mapping.
Which of the following is a difference between flow shops and job shops?
A. Unlike flow shops, job shops require little or no setup time.
B. Unlike flow shops, job shops are organized around a fixed sequence of process
steps.
C. Unlike flow shops, job shops require frequent machine changeovers and delays.
D. Unlike flow shops, job shops produce many large-volume goods and services. -
correct answer c. Unlike flow shops, job shops require frequent machine changeovers
and delays.
An automobile emissions testing center has six inspectors and tests 50 vehicles per
hour. Each inspector can inspect 12 vehicles per hour. How many inspectors would the
center require to have a target utilization of 90 percent? Round your answer up to the
next whole number.
A. Two
SOLVED #28
_____ Are generally produced and delivered as one of a kind or in small quantities, and
are designed to meet specific customers' specifications.
A. Fixed goods
B. Make-to-order goods
C. Make-to-stock goods
D. Standard goods - correct answer b. Make-to-order goods
Which of the following is true of flow shop processes?
A. They produce low volumes of custom goods and services.
B. They are large-scale, customized initiatives with wide variations in tasks.
C. They have high setup or changeover time.
D. They are organized around a fixed sequence of activities and process steps. - correct
answer d. They are organized around a fixed sequence of activities and process steps.
Which of the following statements is true of a process map?
A. It distorts the boundaries of a process.
B. Including non-value-added activities in a process map is one of the important
responsibilities of operations managers.
C. It documents how work either is or should be accomplished.
D. Adding multiple approval requirements for all transactions in a process map is a
crucial part in the creation of the process map. - correct answer c. It documents how
work either is or should be accomplished.
Non-value-added activities in a process design can be eliminated by:
A. Using value stream mapping.
B. Limiting the throughput of all processes.
C. Adding multiple approval requirements for all transactions.
D. Increasing process boundaries. - correct answer a. Using value stream mapping.
Which of the following is a difference between flow shops and job shops?
A. Unlike flow shops, job shops require little or no setup time.
B. Unlike flow shops, job shops are organized around a fixed sequence of process
steps.
C. Unlike flow shops, job shops require frequent machine changeovers and delays.
D. Unlike flow shops, job shops produce many large-volume goods and services. -
correct answer c. Unlike flow shops, job shops require frequent machine changeovers
and delays.
An automobile emissions testing center has six inspectors and tests 50 vehicles per
hour. Each inspector can inspect 12 vehicles per hour. How many inspectors would the
center require to have a target utilization of 90 percent? Round your answer up to the
next whole number.
A. Two
