CPHQ STUDY GUIDE CORRECT ANSWERS|100% verified

CPHQ STUDY GUIDE CORRECT ANSWERS Government Regulation CORRECT ANSWER According to the Institute of Medicine, which of the following is -not- one of the domains of quality care? INCLUDES Customization, Safety and Interventions consistent with latest medical findings Independent Contractors CORRECT ANSWER Which of the following groups is least likely to report errors? Abuse CORRECT ANSWER Which of the following is -not- one of the types of quality problems identified by the Institute of Medicine's National Roundtable on Health Care Quality?INCLUDE misuse, overuse and underuse Death CORRECT ANSWER In behavioral health, the most important sentinel event for root because analysis is NOT discharge, recovery or medication error Prescription-drug use is common and well documented CORRECT ANSWER It is easy to conduct a survey of medication-related errors because NOT there are very few of them, deaths caused by such errors are rarely discovered or such errors have small but noticeable effects on health care costs Preventive efforts CORRECT ANSWER In a successful lean healthcare facility, the largest costs related to quality will be incurred by NOT internal failures, assessment programs or external failures At the beginning of the next meeting CORRECT ANSWER When is the best time to discuss the results of a meeting exit survey? NOT immediately, via email or should not be discussed Dose CORRECT ANSWER Whenever possible, medication orders should be by NOT weight, volume or strength The variability and complexity of the samples in a lab is much higher than in a mfg environment CORRECT ANSWER What is the best explanation for the relatively slow introduction of lean practices into medical labs? Ask for it CORRECT ANSWER A simple but effective way for managers to obtain the support of team members is to NOT threaten punishment, mandate it or ignore them All of the above CORRECT ANSWER A delay in discharging patients is likely to cause recurrent bottle-necks in admissions from ED, the filling of prescriptions and admissions from surgical wards