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IOP2602 May/June 2017

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Examination Memo for IOP2602 May/June 2017

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IOP2602 MAY/JUNE 2017
1. When one person inaccurately perceives a second person and the resulting
expectations cause the second person to behave in ways that are consistent with the
original perception ... has occurred.

1. stereotyping
2. a self-fulfilling prophecy
3. a self-serving bias
4. a fundamental attribution error

(2) When one person inaccurately perceives a second person and the resulting
expectations cause the second person to behave in ways that are consistent with
the original perception a self-fulfilling prophecy has occurred.

2. Juan notices that sales professionals at other companies get a higher basic salary
and a higher commission rate than he does, even though they do not work as hard
or sell as much.

According to equity theory, what type of referent comparison is Juan using?
1. self-inside
2. self-outside
3. other-outside

(3) Juan utilises the other-outside referent comparison. In other words, he
compares
his salary, commission and the effort he puts into his work with another individuals
or group of individuals outside his organisation

3. Who proposed that the three major relevant motives or needs in workplace
situations are achievement, affiliation and power?
1. McClelland
2. Alderfer
3. Herzberg
4. Maslow

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