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Unit 33 - The Impact of Communications Technology on Business P5

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level 3 business extended diploma Unit 33 - The Impact of Communications Technology on Business P5

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Najaf Abbas Unit33- P5 Jumana Abbas


In the following task I am going to look at the pressure that a business gets from the compettorss I
am going to implement my research on two businesses.

The two businesses I have chosen for the following task are Barclays Bank and Emirates airlines.

Barclays Bank- Barclays is a major global fnancial services provider engaged in personal bankings
credit cardss corporate and investment banking and wealth and investment management with an
extensive internatonal presence in Europes the Americass Africa and Asia. With over 300 years of
history and expertse in bankings Barclays operates in over 50 countries and employs 140s000
people. Barclays movess lendss invests and protects money for customers and clients worldwide.
Barclays is a global banking businesss it provide many services to people and business all around the
world.

Emirates airlines- On 25th October 1985s Emirates few its frst routes out of Dubai with just two
aircraft—a leased Boeing 737 and an Airbus 300 B4. Then as nows our goal was qualitys not quanttys
and in the years since taking those frst small steps onto the regional travel scenes Emirates has
evolved into a globally infuental travel and tourism conglomerate known the world over for our
commitment to the highest standards of quality in every aspect of our business.

Barclays Bank

The marketnn mix Compettve pressrere facedu Respondu to pressrere facedu by
while duevelopinn the rese of E- duevelopinn the rese of E-bresiness.
Bresiness.
Produrect Barclays bank ofers much Many bank compettors try to ofer
diferent kind of services and it same kind of ofers which put a
always updates its services and business in risks for example if the
come up with new one. For consumers of Barclays Bank like the
example Barclays bank got a ofer any other bank they will start
service of online banking which moving to the and then Barclays has to
most Barclays customers are come up with another strategies to
usings this reduce the actual bring themself back up. To stop this
running cost of the business on from happening at frst place Barclays
the streets. As well as new Bank has to make software that no
customisaton of Barclays other company can copy.
service is that you can
customise your bank card to
your specif.
Place/ Physical eviduence Place for Barclays bank is online Online banking can be really risky that’s
banking which is really afectve why Barclays bank always update they
and easy to use this way customer about online about the
Barclays Bank is making proft in security of the online service as well
E-businesss as well as Barclays that online account has to be vitrify
branches are stll opened in with a code which is only sent to the
every corner of London this is consumers email.
very useful for its customer
because they don’t have travel
long before they fnd a branch
of Barclays bank.
Price Barclays declares and pays Barclays bank respond to price is the

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