United Health Care Bys(A+ Graded)

Agent John is planning to conduct a series of events. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? correct answers All events: educational and marketing/sales, formal and informal. Whose email address may the agent enter into the LEAN enrollment application? correct answers Only the consumer's (or leave it blank). Which election period runs from October 15 to December 7 and allows consumers to elect to join a Medicare Advantage Plan or switch to a different plan? correct answers Annual Election Period (AEP) Which of the following materials is an agent NOT permitted to display and/or distribute at a marketing/sales event? correct answers 5 dollar gift cards to an in-network pharmacy. Rina, a consumer, has requested an appointment with Connor, an agent, to discuss DSNPs. Prior to the appointment Rina completed a Scope of Appointment (SOA) form. On the day of the appointment, Rina brings her friend Shelley, who is Medicare-eligible, to the meeting. Shelley also wants to talk about DSNPs. What should Connor do when he sees both Rina and Shelley at the appointment? correct answers Ask Shelley to complete an SOA before the start of the meeting. Educational events allow for which of the following to occur? Provide objective information about the Medicare program and/or health improvement and wellness. Provide an opportunity to review benefits, premiums and product information with consumers. Provide an opportunity to steer a consumer toward a specific or limited number of plans. Provide an opportunity to give an introductory presentation followed by an informal marketing/sales event. correct answers Provide objective information about the Medicare program and/or health improvement and wellness. Janine, currently enrolled in a 3-star plan, discovers there is 5-star plan available where she lives. She asks her agent, Josh, to enroll her in the 5-star plan. Josh can advise Janine of each of the following except: Josh should tell Janine that the new coverage will start the first of the month after she enrolls in the 5 star plan. Josh should tell Janine that she can change her current plan to a 5 star plan since one is available in the area where she lives. Josh should tell Janine that she can only change her current plan to a 5 star plan during the Annual Election Period.