Eric Ngugi Unit 16 P2 Angelina
Skills that employees require to carry
out the jobs in an organisation
Employees’ skill is needed because they give quality to the organisation. By this I mean that
business’s always look for the employees with the best skills to fill their vacancies. They are
identified and differentiated by others by the qualifications or experience that they have.
Definitions
Skills set- a skill set is a person’s range of skills. Having a range of skills is an advantage
because it enables you to do multiple things and make you more flexible.
Skill acquisition – a specific way of learning, for example training. It is also a specific way of
doing something. if you are trained to make cakes in a certain way that is how they should
be made all the time
Skill transferability - skills transferability is the general skill that can be used in multiple jobs.
For example mathematical skills
Skills audit – skills audit is the process that can be used to identify the skill gaps in an
organisation. This will result in training being needed in those new areas in order to manage
Impact of teaching - impact of teaching increases demand. This brings more knowledge and
therefore there’s more qualified people who could work.
Job title Types of skills Skills required by Types of methods
needed different job types your organisation
can use when
planning for
employee skills
Customer assistant - As a To be a good To be in customer Tesco can plan and
customer assistant in customer service in service in Tesco a improve the skills
Tesco, you are expected Tesco there are range of skills are of their employees
to having a friendly and certain skill required. Some of by having regular
engaging personality, needed. They these skills may be training dates
comfortable working include; the ability formal and “people
with members of the to work as part of skills” they may
public and should have a a team, polite and include a general
confident manner. thoughtful and standard of
friendly attitude, education and
patience calmness excellent
Skills that employees require to carry
out the jobs in an organisation
Employees’ skill is needed because they give quality to the organisation. By this I mean that
business’s always look for the employees with the best skills to fill their vacancies. They are
identified and differentiated by others by the qualifications or experience that they have.
Definitions
Skills set- a skill set is a person’s range of skills. Having a range of skills is an advantage
because it enables you to do multiple things and make you more flexible.
Skill acquisition – a specific way of learning, for example training. It is also a specific way of
doing something. if you are trained to make cakes in a certain way that is how they should
be made all the time
Skill transferability - skills transferability is the general skill that can be used in multiple jobs.
For example mathematical skills
Skills audit – skills audit is the process that can be used to identify the skill gaps in an
organisation. This will result in training being needed in those new areas in order to manage
Impact of teaching - impact of teaching increases demand. This brings more knowledge and
therefore there’s more qualified people who could work.
Job title Types of skills Skills required by Types of methods
needed different job types your organisation
can use when
planning for
employee skills
Customer assistant - As a To be a good To be in customer Tesco can plan and
customer assistant in customer service in service in Tesco a improve the skills
Tesco, you are expected Tesco there are range of skills are of their employees
to having a friendly and certain skill required. Some of by having regular
engaging personality, needed. They these skills may be training dates
comfortable working include; the ability formal and “people
with members of the to work as part of skills” they may
public and should have a a team, polite and include a general
confident manner. thoughtful and standard of
friendly attitude, education and
patience calmness excellent
