ACHE BOG Sample Test
According to the Code of Ethics, one way executives can avoid or minimize negative implications of
conflict of interest is:
a) develop a PR plan to address conflict of interest scenarios
b) not participate in specific decisions where conflict may exist
c) ensure members submit annual holdings for inspection
d) make the conflict known to those in superior positions ANS:D
The principles of quality improvement require that executives change their management philosophy
from:
A) finding fault with employees to finding problems with processes
B) finding fault with employees to involving them in the improvement of processes
C) focusing on enhancing inspection techniques to focusing on variance
D) focusing on employee's roles to focusing on process outcomes ANS:A
What type of problem arises when an executive knowingly allows organization to continue in double
billing
A) an ethical issues but may not be grounds for dismissal is policy is unclear
B) an actual conflict of interest even absent a direct economic benefit to executive
C) an ethical problem for the employee if the executive receives direct economic benefit
D) an ethical problem if it clearly violates state of federal law ANS:B
Which of the following is a unit of measure commonly used to determine physicians' clinical productivity
A) RVU
B) CMS
C) IPO
D) CPU ANS:A
Which of the following 3rd party reimbursement methods provides the largest incentive for the provider
to reduce costs
,A) charge-based
B) cost-based
C) prospective payment
D) per diem ANS:C
Statements of earnings, financial positions, changes in financial position and retained earnings are
required to be submitted yearly by all
A) publicly owned HCOs
B) privately owned HCOs
C) government owned HCOs
D) faith-based owned HCOs ANS:A
Which of the following is an example of a capital expenditure
A) land purchased for resale
B) surgical equipment with a useful life of 6mo
C) a building with a useful life os 20 yrs
D) medical supplies used in patient care ANS:C
What is the correct order of stages of accomplishing org change
A) identifying, planning, implementing, evaluating
B) planning, identifying, evaluating, implementation
C) evaluation, planning, implementation, identifying
D) planning, evaluating, identifying, implementation ANS:A
Boards make better decisions if they use information that is
A) readily available on their website
B) generated from computer studies of departmental activity reports
C) summarized in graphs
D) focused on measurable outcomes of service quality and economic vitality ANS:D
The central role of the HCO board includes all of the following except
,A) setting the strategic plan and service values of the organization
B) support for assessing changing market needs
C) support in managing important service programs or departments
D) assuring the recruitment, hiring, support and reward of the CEO ANS:C
The first role of the governing body is to:
A) manage inputs of the HCO to achieve outputs that are its goals
B) recruit members who understand the health services field
C) set objectives and develop policy to guide the organization in achieving its mission
D) develop the operating plan and monitor departmental performance ANS:C
Internal members of the healthcare organization governing body:
A) serve on an ad HCO basis and are rarely voting members
B) are kept to a minimum due to confidentiality concerns
C) often include the CEO, medical director and CFO
D) often include the executive staff in planning and information management ANS:C
In assessing the advantages of using a focus group over a survey to evaluate a program, one could say
focus groups :
A) are likely to use a larger sample size
B) are more useful in designing improvements to a program
C) are more precise in designing improvements to a program
D) are useful only when maintaining objectivity in NOT important ANS:B
From a marketing point of view, the development of standards, clinical pathways, clinical guidelines, and
protocols can all be viewed as efforts to deal with whic unique aspect of service delivery:
A) inseparability
B) intangibility
C) heterogeneity (variation)
D) perishability ANS:C
, What purpose to market plans fulfill for the HCO
A) provide a business plan as a subset of the marketing plan
B) present general goals for the organization to attain in 3-5 yrs
C) develop promotion methods to be used in obtaining HCO objectives
D) provide specific objectives for utilization attainment the next fiscal year ANS:D
Five functions of marketing are:
A) identifying markets, promoting the HCO, recruiting providers, managing external relationships,
patient selection
B) identifying markets, health promotion, managing external relationships, patient section, attracting
capable workers
C) identifying markets, promoting the HCO, managing external relationships, convincing patients to
select the HCO, attracting capable workers
D) identifying markets, promoting the HCO, managing external relationships, strategic planning,
physician recruitment ANS:C
Forecasting need for HR by focusing on specific position openings that are likely to occur and using these
for planning is called:
A) demand-pull
B) supply-push
C) succession analysis
D) transition matrix ANS:A
A HCO should use which of the following sequential processes to help establish HR objectives and
policies
A) analyze the current HR situation, forecast demand, reconcile budget, forecast supply
B) design recruitment and selection activities, develop a comp plan, establish appraisal systems
C) determine best job structure, perform job evaluation, establish training and development plan
D) conduct job analysis, determine best job structure, establish HR information system ANS:A
Probability models that forecast the internal flow of employees from one job category to another us a:
A) graphic rating approach
According to the Code of Ethics, one way executives can avoid or minimize negative implications of
conflict of interest is:
a) develop a PR plan to address conflict of interest scenarios
b) not participate in specific decisions where conflict may exist
c) ensure members submit annual holdings for inspection
d) make the conflict known to those in superior positions ANS:D
The principles of quality improvement require that executives change their management philosophy
from:
A) finding fault with employees to finding problems with processes
B) finding fault with employees to involving them in the improvement of processes
C) focusing on enhancing inspection techniques to focusing on variance
D) focusing on employee's roles to focusing on process outcomes ANS:A
What type of problem arises when an executive knowingly allows organization to continue in double
billing
A) an ethical issues but may not be grounds for dismissal is policy is unclear
B) an actual conflict of interest even absent a direct economic benefit to executive
C) an ethical problem for the employee if the executive receives direct economic benefit
D) an ethical problem if it clearly violates state of federal law ANS:B
Which of the following is a unit of measure commonly used to determine physicians' clinical productivity
A) RVU
B) CMS
C) IPO
D) CPU ANS:A
Which of the following 3rd party reimbursement methods provides the largest incentive for the provider
to reduce costs
,A) charge-based
B) cost-based
C) prospective payment
D) per diem ANS:C
Statements of earnings, financial positions, changes in financial position and retained earnings are
required to be submitted yearly by all
A) publicly owned HCOs
B) privately owned HCOs
C) government owned HCOs
D) faith-based owned HCOs ANS:A
Which of the following is an example of a capital expenditure
A) land purchased for resale
B) surgical equipment with a useful life of 6mo
C) a building with a useful life os 20 yrs
D) medical supplies used in patient care ANS:C
What is the correct order of stages of accomplishing org change
A) identifying, planning, implementing, evaluating
B) planning, identifying, evaluating, implementation
C) evaluation, planning, implementation, identifying
D) planning, evaluating, identifying, implementation ANS:A
Boards make better decisions if they use information that is
A) readily available on their website
B) generated from computer studies of departmental activity reports
C) summarized in graphs
D) focused on measurable outcomes of service quality and economic vitality ANS:D
The central role of the HCO board includes all of the following except
,A) setting the strategic plan and service values of the organization
B) support for assessing changing market needs
C) support in managing important service programs or departments
D) assuring the recruitment, hiring, support and reward of the CEO ANS:C
The first role of the governing body is to:
A) manage inputs of the HCO to achieve outputs that are its goals
B) recruit members who understand the health services field
C) set objectives and develop policy to guide the organization in achieving its mission
D) develop the operating plan and monitor departmental performance ANS:C
Internal members of the healthcare organization governing body:
A) serve on an ad HCO basis and are rarely voting members
B) are kept to a minimum due to confidentiality concerns
C) often include the CEO, medical director and CFO
D) often include the executive staff in planning and information management ANS:C
In assessing the advantages of using a focus group over a survey to evaluate a program, one could say
focus groups :
A) are likely to use a larger sample size
B) are more useful in designing improvements to a program
C) are more precise in designing improvements to a program
D) are useful only when maintaining objectivity in NOT important ANS:B
From a marketing point of view, the development of standards, clinical pathways, clinical guidelines, and
protocols can all be viewed as efforts to deal with whic unique aspect of service delivery:
A) inseparability
B) intangibility
C) heterogeneity (variation)
D) perishability ANS:C
, What purpose to market plans fulfill for the HCO
A) provide a business plan as a subset of the marketing plan
B) present general goals for the organization to attain in 3-5 yrs
C) develop promotion methods to be used in obtaining HCO objectives
D) provide specific objectives for utilization attainment the next fiscal year ANS:D
Five functions of marketing are:
A) identifying markets, promoting the HCO, recruiting providers, managing external relationships,
patient selection
B) identifying markets, health promotion, managing external relationships, patient section, attracting
capable workers
C) identifying markets, promoting the HCO, managing external relationships, convincing patients to
select the HCO, attracting capable workers
D) identifying markets, promoting the HCO, managing external relationships, strategic planning,
physician recruitment ANS:C
Forecasting need for HR by focusing on specific position openings that are likely to occur and using these
for planning is called:
A) demand-pull
B) supply-push
C) succession analysis
D) transition matrix ANS:A
A HCO should use which of the following sequential processes to help establish HR objectives and
policies
A) analyze the current HR situation, forecast demand, reconcile budget, forecast supply
B) design recruitment and selection activities, develop a comp plan, establish appraisal systems
C) determine best job structure, perform job evaluation, establish training and development plan
D) conduct job analysis, determine best job structure, establish HR information system ANS:A
Probability models that forecast the internal flow of employees from one job category to another us a:
A) graphic rating approach
