HRCI EXAM GUIDE
BY: LINDA HOWARD
TO ACCOMPANY:
DESSLER, HUMAN RESOURCE MANAGEMENT 11/E
AND
MONDY AND NOE, HUMAN RESOURCE MANAGEMENT 10/E
,PRACTICE TEST (200 QUESTIONS)
1. Human Resource departments serve a strategic role in most organizations because:
a. today’s organizations are instituting HR practices aimed at gaining competitive
advantage through their employees.
b. Human Resource departments handle downsizing and layoff processes.
c. globalization has reduced competition.
d. the workforce is becoming less diverse.
2. Human Resources departments support organizational strategy implementation in all of
the following ways EXCEPT:
a. restructuring efforts.
b. instituting incentive plans, such as pay-for-performance plans.
c. developing and marketing the organization’ s products and services.
d. retraining employees for redesigned work.
3. Title VII of the 1964 Civil Rights Act prohibits employment discrimination based on:
a. race, color, or ethnic background.
b. race, religion, or sexual orientation.
c. race, color, religion, sex, or national origin.
d. race, gender, or religion.
,4. Strategic organizational issues related to employee compensation include all of the
following EXCEPT:
a. whether to emphasize seniority or performance.
b. how to handle salary compression.
c. whether employees should be paid weekly, biweekly, or monthly.
d. who should distribute pay checks to employees.
5. A specialized approach to organizational change in which the employees themselves
formulate the change that is required and implement it, often with the assistance of a
trained consultant, is:
a. organizational development.
b. skills training.
c. employee orientation.
d. sensitivity training.
6. Human Resource professionals need to understand the relationship between employee
training and organizational strategy because:
a. training always results in improved performance.
b. HR departments are responsible for delivering employee training.
c. training is often part of managerial efforts to renew or reinvent the organization so
that it can meet a strategic challenge.
, d. employees generally enjoy training programs.
7. A process that aims to improve the performance and interaction within a specific group
of employees is:
a. teambuilding.
b. a Scanlon plan.
c. human factors engineering.
d. survey research.
BY: LINDA HOWARD
TO ACCOMPANY:
DESSLER, HUMAN RESOURCE MANAGEMENT 11/E
AND
MONDY AND NOE, HUMAN RESOURCE MANAGEMENT 10/E
,PRACTICE TEST (200 QUESTIONS)
1. Human Resource departments serve a strategic role in most organizations because:
a. today’s organizations are instituting HR practices aimed at gaining competitive
advantage through their employees.
b. Human Resource departments handle downsizing and layoff processes.
c. globalization has reduced competition.
d. the workforce is becoming less diverse.
2. Human Resources departments support organizational strategy implementation in all of
the following ways EXCEPT:
a. restructuring efforts.
b. instituting incentive plans, such as pay-for-performance plans.
c. developing and marketing the organization’ s products and services.
d. retraining employees for redesigned work.
3. Title VII of the 1964 Civil Rights Act prohibits employment discrimination based on:
a. race, color, or ethnic background.
b. race, religion, or sexual orientation.
c. race, color, religion, sex, or national origin.
d. race, gender, or religion.
,4. Strategic organizational issues related to employee compensation include all of the
following EXCEPT:
a. whether to emphasize seniority or performance.
b. how to handle salary compression.
c. whether employees should be paid weekly, biweekly, or monthly.
d. who should distribute pay checks to employees.
5. A specialized approach to organizational change in which the employees themselves
formulate the change that is required and implement it, often with the assistance of a
trained consultant, is:
a. organizational development.
b. skills training.
c. employee orientation.
d. sensitivity training.
6. Human Resource professionals need to understand the relationship between employee
training and organizational strategy because:
a. training always results in improved performance.
b. HR departments are responsible for delivering employee training.
c. training is often part of managerial efforts to renew or reinvent the organization so
that it can meet a strategic challenge.
, d. employees generally enjoy training programs.
7. A process that aims to improve the performance and interaction within a specific group
of employees is:
a. teambuilding.
b. a Scanlon plan.
c. human factors engineering.
d. survey research.
