Lavenderbush Residential
Home
Effective for everybody involved, as this ensures that
communication is vital here at Lavenderbush, everyone feels able to contribute to the topic,
and it enables all staff members to get to know as well as making sure people are taking turns
all the residents’, this helps improve their time and respecting differentiating opinions, and
here! Please read this article carefully, and understanding that everyone feels different
take note! There are four main types of about different things. Formal communication
contexts of communication; formal, informal, is where you are sharing and receiving
groups and one to one. information with someone in a context that is
best to be formal. This could be where you
One to one context is where you are having a
could be receiving training or “because
(www.mirror.co.uk) conversation
treatment or a diagnosis may depend on the
with only
right facts being communicated” – such as
one person.
communicating important information about a
This feels
resident with fellow carers. Informal
more
communication happens all the time, when
personal as
talking to friends and family or colleagues in a
all the
casual manner, for example. We are always
concentration is aimed at just one person, and communicating informally here at
is not shared between lots of people. In one to Lavenderbush Residential Home, whether it be
one communication, there is often constant a chat with residents’ over lunch or chatting
eye contact to show you are respecting and (www.dailymail.co.uk)
listening to the other person, as well as the act
of touch, to help show you care and are
interested in how they feel and what they are
saying. It is easier to form a relationship when
using one to one
communication, and it
is easier to talk about
personal matters.
Group context is where
you are communicating
with a group of people. with other carers.
This could be where
you are asking a group There are many different types of
of residents what trips communication as well as interpersonal
or activities they interactions. Facial expressions are an
(www.dailymail.co.uk) important type of non-verbal communication,
would be interested in
participating in. in group communication, it is as they allow you to know how the other
vital that there is a comfortable atmosphere person is feeling, without them having to say