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Case study book Human Resource Management in the Hospitality Industry of Michael John Boella, Steven Goss-Turner - ISBN: 9780415632539 (Human resource)

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HUMAN RESOURCE MANAGMENT
ASSIGNMENT SUBMISSION FORM
This sheet must be submitted with your assignment. Failure to complete, sign and submit this form along with
your work will result in a delay in marking your work. Marking can only be proceed provided the evidence of
your declaration of originality of your work attached to your coursework.

Title: Human Resources

College: St. Patrick’s College



Qualification Title BTEC Level 5 HND in Hospitality and Tourism Management

Unit Number & Unit Title 40: Human Resources Management for Service Industries

Submission Deadline

Date of Submission


‘Plagiarism’ is presenting somebody else’s work as your own. It includes copying information
directly from the Web or books without referencing the material; submitting joint coursework
as an individual effort; copying another student’s coursework; stealing coursework from
another student and submitting it as your own work.



Learner Declaration
By submitting this form and signing below, I declare that:
 I am the author of this assignment and that any assistance I received in its preparation is fully
disclosed and acknowledged in this assignment
 I also certify that this assignment was prepared by me specifically for this course
 I certify that I have taken all reasonable precautions to make sure that my work has not been
copied by other students
 I confirm that I have understood the College’s regulations on plagiarism
 I confirm that research resources are fully acknowledged




Fill the Learning Outcomes section with the Labels that are in your

, UNIT GUIDE and tick off only the Assessment criteria numbers that
are relevant to your unit.
To be completed by Student

Learning Outcomes Assessment Task or Evidence
Criteria Question (Page
(please tick as Number Number)
appropriate) 
LO1 Understand human resources 1.1  Part 1 2-3
management
1.2  Part 1 4-5-6-7-8


LO2 Understand the effect of employee 2.1  Part 4 11-12
relations and employment law on (Employment
service industries businesses Law Game)
2.2  Part 4 11-12
(Employment
Law Game)
LO3 Understand the recruitment and 3.1  Part 2 8-9
selection process (Discussion)
3.2  Part 2 9
(Discussion)
LO4 Understand training and 4.1  Part 3 9-10
development in service industries (Debate)
businesses


Scenario:
You are part of a Hotel Opening Advance Team. You have been assigned to set up the HRM department for this
4* hotel of 300 bedrooms with considerable convention and banqueting facilities. You are required to:


Recruit




Human
Motivat
e Resource Policies

Fuction

Train




Assignment Part 1 - LO1
Write a brief for the attention of the Board of Directors: In the Brief,
1.Analyse what functions and role you see your department (the HR Department) playing in the
effective management of the hotel (AC 1:1)
1. Recommend what you think the organization chart will look like in the new hotel. Remember to give
reasons for your recommendations. (AC 1:2)
Hint 1: Draw the chart to illustrate your answer.
Hint 2: Relate your considerations with the level, standard and complexity of the 4* hotel services.

The Human Resource Management Functions and Roles

The human resource management department assists the employee and provides services to
optimise their output. The department of HR also works for the benefit of the organisation by finding a
well-qualified employee who can thrive the business successfully.

Connected book
 image
Michael John Boella, Steven Goss-Turner Human Resource Management in the Hospitality Industry
Publisher: 2013 ISBN: 9780415632539 Edition: Unknown

Document information

Uploaded on
November 6, 2021
Number of pages
14
Written in
2017/2018
Type
Case
Professor(s)
N/a
Grade
B
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