Unit 7
Customer service in the Aviatio
Industry
Kenocia fernande
244890
Rita Rosemont-Hach
, CONTENTS
P7 Describe methods aviation organisations use to
measure customer service.
P8 Explain how aviation organisations make
improvements to customer service.
Customer service in the Aviatio
Industry
Kenocia fernande
244890
Rita Rosemont-Hach
, CONTENTS
P7 Describe methods aviation organisations use to
measure customer service.
P8 Explain how aviation organisations make
improvements to customer service.