ONBOARD PASSENGER OPERATIONS
P8 Explain how cabin crew interact with the flight
crew during routine flight operations.
The methods of communication for interactions with flight crew
during routine flight operations. Flight crew use the public address
system which is a safety system that provides passengers with voice
announcements and chime signals from the flight crew through an
intercom. Cabin crew also communicate verbal and non-verbally. In
certain cases when the flight crew need to deliver important
messages, they contact the crew verbally.
Non-verbal signals are delivered through signals like the seatbelt
sign that appears hand gestures and anything that does not involve
talking from cabin crew to communicate from the flight crew. Also,
they could use equipment like sending text messages to
communicate to their colleagues at certain times if they are on a big
plane like an A380. Below is how cabin crew and flight crew interact
during a routine flight.
Interaction between cabin crew and flight crew during routine flight:
Pre-departure communication: An airplane captain’s first
responsibility is the safety of the aircraft, passengers, crew,
and cargo. Prior to taking off, the pilot checks that the plane is
working properly, briefs crew members, verifies take-off
procedures, and receives take-off permission from air traffic
control. The safety and efficiency of the flight are dependent
on communication between the cockpit and cabin crew. The
Captain holds a briefing with the Senior Cabin Crew Member at
some point during or before pre-flight activities and passenger
boarding. This includes standard details such as en-route flight
time and destination weather, as well as security concerns and
warnings, ride conditions and turbulence, and any other
related safety or operational issues.
Communication with flight crew during critical stages of the
flight: The sterile cockpit rule is a procedural necessity in
aviation that only activities necessary for the safe operation of
the aircraft may be carried out by the flight crew during critical
phases of flight, and all non-essential activities in the cockpit
are prohibited. Communication to the flight crew is limited.
During this time, the flight attendant must not communicate
with the flight crew during the most critical parts of the flight,
P8 Explain how cabin crew interact with the flight
crew during routine flight operations.
The methods of communication for interactions with flight crew
during routine flight operations. Flight crew use the public address
system which is a safety system that provides passengers with voice
announcements and chime signals from the flight crew through an
intercom. Cabin crew also communicate verbal and non-verbally. In
certain cases when the flight crew need to deliver important
messages, they contact the crew verbally.
Non-verbal signals are delivered through signals like the seatbelt
sign that appears hand gestures and anything that does not involve
talking from cabin crew to communicate from the flight crew. Also,
they could use equipment like sending text messages to
communicate to their colleagues at certain times if they are on a big
plane like an A380. Below is how cabin crew and flight crew interact
during a routine flight.
Interaction between cabin crew and flight crew during routine flight:
Pre-departure communication: An airplane captain’s first
responsibility is the safety of the aircraft, passengers, crew,
and cargo. Prior to taking off, the pilot checks that the plane is
working properly, briefs crew members, verifies take-off
procedures, and receives take-off permission from air traffic
control. The safety and efficiency of the flight are dependent
on communication between the cockpit and cabin crew. The
Captain holds a briefing with the Senior Cabin Crew Member at
some point during or before pre-flight activities and passenger
boarding. This includes standard details such as en-route flight
time and destination weather, as well as security concerns and
warnings, ride conditions and turbulence, and any other
related safety or operational issues.
Communication with flight crew during critical stages of the
flight: The sterile cockpit rule is a procedural necessity in
aviation that only activities necessary for the safe operation of
the aircraft may be carried out by the flight crew during critical
phases of flight, and all non-essential activities in the cockpit
are prohibited. Communication to the flight crew is limited.
During this time, the flight attendant must not communicate
with the flight crew during the most critical parts of the flight,
