ESTBANK FOR jc
HumanResourceManagement6CESandra Steen,Raymond AndrewNoe, JohnR.Hollenbeck, Ba rr
x$ x$ x$ jc x$ x$ x$ x$ x$ x$ x$ x$
y Gerhart, Patrick M. Wright
x$ x$ x$ x$
Chapter1-11 Answers are at the Eand of Each Chapter jc jc jc jc jc jc jc
Chapter1
Student name: jc
1) Managers and economists traditionallyhaveseen human resource management as a source of va l
x$ x$ x$ x$ x$ jc jc jc x$ x$ x$ x$ x$
ue to their organizations.
x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
2) Theconcept of "humanresourcemanagement" impliesthatemployees areinterchangeable, ea
jc x$ x$ x$ x$ x$
sily replaced assets that should be managed like any other physical asset.
x$ x$ x$ jc x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
3) Notwo human resource departments will have preciselythe same roles and responsibilities.
x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
4) Recruitmentrefersto the processbywhich anorganization selects applicants withtheright kn o
x$ jc x$ x$ x$ x$ jc x$ x$ x$ x$ x$
wledge, skills, and abilities to help the organization achieve its goals.
x$ x$ x$ x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
5) Performance management requires that employee activities and outputsmatch the in
x$ jc jc x$ x$ x$ x$ jc x$ x$
dividual's goals. x$
⊚ true x $ x $
⊚ false x $ x $
Version 1 x$ 1
,6) Importantdecisions in planning payand benefits includehowmuch to offeremployees in sal ar
x$ x$ jc jc x$ x$ x$ x$ x$ x$ x$ x$ jc x$
yor wages, as opposed tobonuses, commissions, and other performance-related pay.
x$ x$ jc x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
7) Theshift to self-service requires HR to spend more time on day-to-daytransactional tasks.
x$ x$ x$ x$ jc x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
8) Compliance with laws andregulations is not an HR responsibility,but ratherthesole res p
jc x$ x$ x$ jc jc x$ jc x$ x$ x$ x$ x$
onsibility of managers within the organization.
x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
9) HR is increasinglybecoming a purely administrative function.
jc x$ jc jc x$ x$
⊚ true x $ x $
⊚ false x $ x $
10) As part of its strategic role, oneofthe keycontributions HR can makeis to engage in evi de
x$ jc x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$
nce-based HRM. x$
⊚ true x $ x $
⊚ false x $ x $
11) Canada underperforms the United States with respect to productivity.
jc x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
12) HRM should have a significant role in carrying out a merger or acquisition.
x$ jc x$ x$ x$ x$ x$ jc x$ jc x$ x$
⊚ true x $ x $
⊚ false x $ x $
Version 1 x$ 2
,13) Non-
traditional workers e.g. contractors and temporary workers, currently represent more than 50 percent o
x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ jc
f the workforce, and this percentage is expected to increase significantly.
x$ x$ x$ jc x$ jc x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
14) Settingup abusiness enterprisein another country(e.g. buildinga factoryin China)is called out so
x$ x$ x$ x$ jc x$ x$ x$ x$ x$ x$ jc x$ jc x$ x$
urcing.
⊚ x $ x $ true
⊚ x $ x $ false
15) Recent surveys indicate that thegeneral public and managers do not have positive pe rc
x$ x$ x$ jc x$ x$ x$ x$ x$ x$ x$ jc x$ x$
eptions of the ethical conduct of businesses.
x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
16) HR activities are carried out exclusivelybyHR specialists in small organizations.
jc x$ x$ x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
17) Canada's labour force is aging.
x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
18) Mobiledevicesare increasinglybeing used to access HR processes,information, and co l
x$ jc jc x$ x$ jc x$ x$ x$ x$
laborative tools. x$
⊚ true x $ x $
⊚ false x $ x $
Version 1 x$ 3
, 19) Asatypeof resource,human capitalrefersto:
jc jc jc
A) the wages,benefits,andothercostsincurredinsupport ofHR functionswithinanor gan
x$ jc jc jc jc x$ jc x$ x$
ization.
B) executivetalent within an organization.
jc jc jc x$
C) the tax-deferred valueofanemployee's pension plan.
x$ jc jc jc
D) employee characteristicsthat can add economicvaluetosthe organization.
x$ x$ x$ jc x$ x$ jc
E) substitutes forphysicalassets. jc x$
20) Human capitalrefers toan organization'semployees describedintermsofallofthe fol lowi
jc jc jc jc jc jc jc jc jc x$ x$
ng,EXCEPT?
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
21) When an organization isbetterthan competitorsat something,andcan hold that advantageov era
x$ x$ jc x$ jc jc jc jc x$ jx
$ sustained period of time, it issaid to have a:
jc jc x$ x$ x$ x$ jc jc
A) differentiated focus. x$
B) sustainable competitive advantage. x$ x$
C) core competency. x$
D) low-cost competitive advantage. jc x$
E) absoluteadvantage.
22) In the contextof human resources,EXrepresents:
jc jc jc jc
A) Experience level jc
B) Emotionalintelligence jc
C) Employee engagement jc
D) Employeeexperience
E) Employee expectations x$
Version 1 x$ 4
HumanResourceManagement6CESandra Steen,Raymond AndrewNoe, JohnR.Hollenbeck, Ba rr
x$ x$ x$ jc x$ x$ x$ x$ x$ x$ x$ x$
y Gerhart, Patrick M. Wright
x$ x$ x$ x$
Chapter1-11 Answers are at the Eand of Each Chapter jc jc jc jc jc jc jc
Chapter1
Student name: jc
1) Managers and economists traditionallyhaveseen human resource management as a source of va l
x$ x$ x$ x$ x$ jc jc jc x$ x$ x$ x$ x$
ue to their organizations.
x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
2) Theconcept of "humanresourcemanagement" impliesthatemployees areinterchangeable, ea
jc x$ x$ x$ x$ x$
sily replaced assets that should be managed like any other physical asset.
x$ x$ x$ jc x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
3) Notwo human resource departments will have preciselythe same roles and responsibilities.
x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
4) Recruitmentrefersto the processbywhich anorganization selects applicants withtheright kn o
x$ jc x$ x$ x$ x$ jc x$ x$ x$ x$ x$
wledge, skills, and abilities to help the organization achieve its goals.
x$ x$ x$ x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
5) Performance management requires that employee activities and outputsmatch the in
x$ jc jc x$ x$ x$ x$ jc x$ x$
dividual's goals. x$
⊚ true x $ x $
⊚ false x $ x $
Version 1 x$ 1
,6) Importantdecisions in planning payand benefits includehowmuch to offeremployees in sal ar
x$ x$ jc jc x$ x$ x$ x$ x$ x$ x$ x$ jc x$
yor wages, as opposed tobonuses, commissions, and other performance-related pay.
x$ x$ jc x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
7) Theshift to self-service requires HR to spend more time on day-to-daytransactional tasks.
x$ x$ x$ x$ jc x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
8) Compliance with laws andregulations is not an HR responsibility,but ratherthesole res p
jc x$ x$ x$ jc jc x$ jc x$ x$ x$ x$ x$
onsibility of managers within the organization.
x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
9) HR is increasinglybecoming a purely administrative function.
jc x$ jc jc x$ x$
⊚ true x $ x $
⊚ false x $ x $
10) As part of its strategic role, oneofthe keycontributions HR can makeis to engage in evi de
x$ jc x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$
nce-based HRM. x$
⊚ true x $ x $
⊚ false x $ x $
11) Canada underperforms the United States with respect to productivity.
jc x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
12) HRM should have a significant role in carrying out a merger or acquisition.
x$ jc x$ x$ x$ x$ x$ jc x$ jc x$ x$
⊚ true x $ x $
⊚ false x $ x $
Version 1 x$ 2
,13) Non-
traditional workers e.g. contractors and temporary workers, currently represent more than 50 percent o
x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ x$ jc
f the workforce, and this percentage is expected to increase significantly.
x$ x$ x$ jc x$ jc x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
14) Settingup abusiness enterprisein another country(e.g. buildinga factoryin China)is called out so
x$ x$ x$ x$ jc x$ x$ x$ x$ x$ x$ jc x$ jc x$ x$
urcing.
⊚ x $ x $ true
⊚ x $ x $ false
15) Recent surveys indicate that thegeneral public and managers do not have positive pe rc
x$ x$ x$ jc x$ x$ x$ x$ x$ x$ x$ jc x$ x$
eptions of the ethical conduct of businesses.
x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
16) HR activities are carried out exclusivelybyHR specialists in small organizations.
jc x$ x$ x$ x$ x$ x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
17) Canada's labour force is aging.
x$ x$ x$ x$
⊚ true x $ x $
⊚ false x $ x $
18) Mobiledevicesare increasinglybeing used to access HR processes,information, and co l
x$ jc jc x$ x$ jc x$ x$ x$ x$
laborative tools. x$
⊚ true x $ x $
⊚ false x $ x $
Version 1 x$ 3
, 19) Asatypeof resource,human capitalrefersto:
jc jc jc
A) the wages,benefits,andothercostsincurredinsupport ofHR functionswithinanor gan
x$ jc jc jc jc x$ jc x$ x$
ization.
B) executivetalent within an organization.
jc jc jc x$
C) the tax-deferred valueofanemployee's pension plan.
x$ jc jc jc
D) employee characteristicsthat can add economicvaluetosthe organization.
x$ x$ x$ jc x$ x$ jc
E) substitutes forphysicalassets. jc x$
20) Human capitalrefers toan organization'semployees describedintermsofallofthe fol lowi
jc jc jc jc jc jc jc jc jc x$ x$
ng,EXCEPT?
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
21) When an organization isbetterthan competitorsat something,andcan hold that advantageov era
x$ x$ jc x$ jc jc jc jc x$ jx
$ sustained period of time, it issaid to have a:
jc jc x$ x$ x$ x$ jc jc
A) differentiated focus. x$
B) sustainable competitive advantage. x$ x$
C) core competency. x$
D) low-cost competitive advantage. jc x$
E) absoluteadvantage.
22) In the contextof human resources,EXrepresents:
jc jc jc jc
A) Experience level jc
B) Emotionalintelligence jc
C) Employee engagement jc
D) Employeeexperience
E) Employee expectations x$
Version 1 x$ 4
