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L3 Btec National Extended Diploma in Business
Unit 13: Recruitment and selection
Subject Teacher: Bryan Henry
Klein Luyindula

You must demonstrate your ability to work together in a small group to plan out and prepare
professional documentation pre-interview to ensure prospective candidates are communicated with
effectively and selected appropriately for an internal or external vacancy at Tesco.



Dear Klein Luyindula,

Job vacancy position for customer assistant.

I have attached both my cover letter and CV below in regards to the customer assistant role which was advertised
on Tesco’s careers website. As you will find from my CV I have previously worked as a customer assistant for 2
years from which I really enjoyed delivering customer service to the general public. I have developing a series of
skills from the previous role I worked such as good communication skills, good mathematical skills and problem-
solving skills. I’ve been tasked with duties such as cash handling and stock replenishment and shelf filling during
busy store hours.

I am available as soon as possible for an interview and I will be looking forward to your response,

Yours sincerely

Ted Carson



Dear Ted Carson,

Thank You for Applying for the position of a Customer Assistant.

We would like to progress your application further and invite you to attend our recruitment offices for an
interview. Please ensure that you bring your identification documents and a copy of you CV. Your interview has
been scheduled for 9.30am on Monday 24th may 2021 at Tesco House, Shire Park, Kestrel Way, Welwyn Garden
City, Hertfordshire AL7 1GA England.

If you have any enquires or need to reschedule, please don’t hesitate to contact me on 02088094536 or email me
at

Kind regards,

Klein Luyindula,
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