LEAN SIX SIGMA BLACK BELT | FROM QUESTION TO
PERFECTION| STUDY WITH CONFIDENCE!
Course Code:
Course Title:
Programme:
Academic Year: 2026/2027.
Duration: 2 Hours.
Total Marks: 100.
Candidate Instructions:
1) Write your Registration Number on every answer booklet used.
2) Answer ALL questions in Section A and ANY TWO (2) questions in Section B.
3) Read each question carefully before answering.
4) Begin each question on a new page.
5) The marks for each question are indicated in brackets.
6) This paper consists of several printed pages, including this page.
7) Ensure your copy is complete before the examination begins.
8) Unauthorized materials and communication with other candidates are not permitted.
Turn Over.
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, In order to have operational excellence, where must strategies, priorities, policies, and decisions
be aligned? Answer: up and down all levels of the organization, and across all functions
The four essential elements for Operational Excellence include all of these except _____.
mindset and behaviors where everyone wants to and is able to be operationally excellent
tools and techniques for headcount reduction
tools and techniques for design, improvement, and control
effective and efficient processes in delivering value Answer: tools and techniques for headcount
reduction
Simply put, Operational Excellence means all of these except _____.
faster service, response, processing and delivery
cost reduction by trading off quality, value and responsiveness.
cheaper and cost competitive by being more efficient throughout the enterprise
better quality of products, services, processes, user experience and value Answer: cost
reduction by trading off quality, value and responsiveness.
When you are creating a control plan, which elements should you include? Answer: the key
elements driving performance and outcome
You are creating a control plan for a manufacturing process. Which task should you do first?
Answer: Identify the control subjects.
The Process Control Plan or Control Plan specifies all of these except _____.
desired target or specifications for the control subject
what projects should be selected to improve the process
what needs to be controlled and how the control subject is to be measured and monitored
when to take action and what actions to take Answer: what projects should be selected to
improve the process
The Risk Priority Number or RPN takes into account the likelihood of all of these except _____.
Breakdown
Severity
Detection
Occurrence Answer: Breakdown
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
PERFECTION| STUDY WITH CONFIDENCE!
Course Code:
Course Title:
Programme:
Academic Year: 2026/2027.
Duration: 2 Hours.
Total Marks: 100.
Candidate Instructions:
1) Write your Registration Number on every answer booklet used.
2) Answer ALL questions in Section A and ANY TWO (2) questions in Section B.
3) Read each question carefully before answering.
4) Begin each question on a new page.
5) The marks for each question are indicated in brackets.
6) This paper consists of several printed pages, including this page.
7) Ensure your copy is complete before the examination begins.
8) Unauthorized materials and communication with other candidates are not permitted.
Turn Over.
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, In order to have operational excellence, where must strategies, priorities, policies, and decisions
be aligned? Answer: up and down all levels of the organization, and across all functions
The four essential elements for Operational Excellence include all of these except _____.
mindset and behaviors where everyone wants to and is able to be operationally excellent
tools and techniques for headcount reduction
tools and techniques for design, improvement, and control
effective and efficient processes in delivering value Answer: tools and techniques for headcount
reduction
Simply put, Operational Excellence means all of these except _____.
faster service, response, processing and delivery
cost reduction by trading off quality, value and responsiveness.
cheaper and cost competitive by being more efficient throughout the enterprise
better quality of products, services, processes, user experience and value Answer: cost
reduction by trading off quality, value and responsiveness.
When you are creating a control plan, which elements should you include? Answer: the key
elements driving performance and outcome
You are creating a control plan for a manufacturing process. Which task should you do first?
Answer: Identify the control subjects.
The Process Control Plan or Control Plan specifies all of these except _____.
desired target or specifications for the control subject
what projects should be selected to improve the process
what needs to be controlled and how the control subject is to be measured and monitored
when to take action and what actions to take Answer: what projects should be selected to
improve the process
The Risk Priority Number or RPN takes into account the likelihood of all of these except _____.
Breakdown
Severity
Detection
Occurrence Answer: Breakdown
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
