UNITED HEALTH CARE TRAINING
UHC EVENTS BASICS
COMPREHENSIVE REVIEW GUIDE
◉ add an informal marketing/sales event which of the following
activities is not permitted. Answer: approaching consumers as they
pass by your booth/kiosk/table
◉ agent Santana has developed a relationship with doctor
Westberry a primary care physician contracted with several
Medicare Advantage plans doctor Westbury is asked to attend a
formal marketing/sales event conducted by agent Santana which of
doctor Westberry's actions is non compliant. Answer: offers blood
pressure screenings as consumers wait for the event to begin
◉ Marge is conducting a formal marketing/sales event and suspects
a gentleman in attendance is evaluating her conducting the event
what action should Marge take. Answer: she should conduct the
event as she normally would
◉ which of the following statements describes compliant activity
during a formal marketing/sales event. Answer: the agent explained
that each consumer's needs are different therefore they should each
enroll in a plan that best meets their needs
, ◉ which of the following statements is true about conducting a
formal marketing/sales event in a conference room inside a united
healthcare Medicare store. Answer: all rules relating to formal
marketing/sales events apply including event reporting and
providing a complete plan presentation
◉ which of the following must the agent review with the consumer
during a Medicare Advantage or prescription drug plan
presentation. Answer: the availability of interpreter services an
where to find information in the enrollment guide for accessing the
no cost service
◉ what type of event is an agent conducting when he presents plan
information that includes benefits and cost sharing and audience
presenter format. Answer: formal marketing/sales event
◉ which of the following does not describe a personal/individual
marketing appointment. Answer: it needs to be reported to united
healthcare prior to advertising and not less than 7 calendar days
prior to the date of the event
◉ according to united healthcare policy when must in
marketing/sales event be reported to united healthcare. Answer:
prior advertising and not less than 7 calendar days prior to the event
UHC EVENTS BASICS
COMPREHENSIVE REVIEW GUIDE
◉ add an informal marketing/sales event which of the following
activities is not permitted. Answer: approaching consumers as they
pass by your booth/kiosk/table
◉ agent Santana has developed a relationship with doctor
Westberry a primary care physician contracted with several
Medicare Advantage plans doctor Westbury is asked to attend a
formal marketing/sales event conducted by agent Santana which of
doctor Westberry's actions is non compliant. Answer: offers blood
pressure screenings as consumers wait for the event to begin
◉ Marge is conducting a formal marketing/sales event and suspects
a gentleman in attendance is evaluating her conducting the event
what action should Marge take. Answer: she should conduct the
event as she normally would
◉ which of the following statements describes compliant activity
during a formal marketing/sales event. Answer: the agent explained
that each consumer's needs are different therefore they should each
enroll in a plan that best meets their needs
, ◉ which of the following statements is true about conducting a
formal marketing/sales event in a conference room inside a united
healthcare Medicare store. Answer: all rules relating to formal
marketing/sales events apply including event reporting and
providing a complete plan presentation
◉ which of the following must the agent review with the consumer
during a Medicare Advantage or prescription drug plan
presentation. Answer: the availability of interpreter services an
where to find information in the enrollment guide for accessing the
no cost service
◉ what type of event is an agent conducting when he presents plan
information that includes benefits and cost sharing and audience
presenter format. Answer: formal marketing/sales event
◉ which of the following does not describe a personal/individual
marketing appointment. Answer: it needs to be reported to united
healthcare prior to advertising and not less than 7 calendar days
prior to the date of the event
◉ according to united healthcare policy when must in
marketing/sales event be reported to united healthcare. Answer:
prior advertising and not less than 7 calendar days prior to the event
