Stakeholder An individual, group, or organization that may affect, be affected by, or perceive
itself to be affected by a decision, activity, or outcome of a project, program, or
portfolio.
Stakeholder Analysis A method of systemically gathering and analyzing quantitative and qualitative
information to determine whose interests should be taken into account throughout
the project.
Push Communication One-way communication sent to stakeholders.
Pull Communication Information sought by stakeholders that is used for indirect sensing of stakeholder
concerns.
Interactive Communication An exchange of information between two or more stakeholders.
Project Manager The person assigned by the performing organization to lead the team that is
responsible for achieving the project objectives.
Project Management Office (PMO) A management structure that standardizes the project-related governance
processes and facilitates the sharing of resources, methodologies, tools, and
techniques.
Project Management Team The members of the project team who are directly involved in project management
activities.
Project Team A set of individuals performing the work of the project to achieve its objectives.
Centralized Management Accountability is assigned to one individual, like a project manager.
Distributed Management Project management activities are shared among the project management team.
Impediment/Blocker An obstacle that prevents the team form achieving its objectives.
Obstacle Removal Servant leader needs to maximize delivery by removing impediments to their
progress.
Diversion Shield Servant leaders protect the team from internal and external demands that redirect
project team from the current objectives.
Encouragement and Development Opportunities Servant leaders must provide tools and encouragement to keep project team
satisfied and productive.
, CAPM - PMBOK 7th Edition
What are the 4 things a vision should do? (1) Briefly summarize project; (2) Describe the best achievable outcome; (3) Create
a common/cohesive picture for team members; and (4) Inspire passion for the
outcome.
What are the four models for defining and explaining Self-awareness, self-management, social awareness, and social skill.
emotional intelligence?
What are four variables that influence the tailoring of (1) The experience with the type of project; (2) Maturity of the project team
leadership styles? members; (3) Organizational governance structures; and (4) Distributed project
teams.
Deliverable Any unique and verifiable product, result, or capability to perform a service that is
required to be produced to complete a process, phase, or project.
Product An artifact that is produced, is quantifiable, and be either an end item in itself or a
component item.
Product Scope The features and functions that characterize a product, service, or result.
Product Breakdown Structure A hierarchical structure reflecting a product's components and deliverables.
Product Owner A person responsible for maximizing the value of the product and accountable for
the end product.
Product Management The integration of people, data, processes, and business systems to create,
maintain, and evolve a product or service throughout its life cycle.
Product Life Cycle A series of phases that represent the evolution of a product, form concept through
delivery, growth maturity, and to retirement.
Developmental Approach A method used to create and evolve the product, service, or result during the project
life cycle, such as predictive, adaptive, or hybrid method.
Cadence A rhythm of activities conducted throughout the project.
Project Phase A collection of logically related project activities that culminates in the completion of
one or more deliverables.
Project Life Cycle The series of phases that a project passes through from its initiation to its closure.
Delivery Cadence The timing and frequency of project deliveries.
, CAPM - PMBOK 7th Edition
Single Delivery Delivery occurs only at the end of the project.
Multiple Deliveries Deliveries occur at different times throughout the project.
Periodic Deliveries Deliveries occur throughout the project on a fixed schedule.
What is a developmental approach? The means used to create and evolve the product, service, or result during the
project life cycle.
Predictive/Waterfall Approach A developmental approach used when project/product requirements can be defined,
collected, and analyzed at the start of the project. This approach allows team to
reduce uncertainty by planning upfront. Projects with this approach usually have
templates from previous, similar projects.
Hybrid Approach A developmental approach that is a combination of adaptive and predictive
approaches, often used in an incremental or iterative approach.
Adaptive Approach A development approach in which the requirements are subject to a high level of
uncertainty and volatility and are likely to change throughout the project. Adaptive
approaches use iterative and incremental approaches, and often evolve based on
stakeholder feedback.
Iterative Approach An adaptive developmental approach that tries different product ideas to clarify
scope, approach, and requirements based on customer feedback.
Incremental Approach An adaptive developmental approach that progressively develops features and
functions of the same product based on customer feedback.
Rolling Wave Planning An iterative planning technique in which the work to be accomplished in the near
term is planned in detail, while the work in the future is planned at a higher level.
What type of developmental approach should you use for Low = Adaptive approach
a low (or high) requirements certainty? High = Predictive approach
What type of developmental approach should you use for Low = Adaptive approach
low (or high) scope stability? High = Predictive approach
What type of developmental approach should you use for Difficult = Predictive approach
easy (or difficult) ease of change? Easy = Adaptive approach
What type of developmental approach should you use for Few = Predictive approach
a few (or many) delivery options (AKA its ability to be Many = Adaptive approach
delivered in components)?
What type of developmental approach should you use for Depending on the project, it may be better to reduce risk by planning upfront
a low (or high) risk? (predictive) or adapting as risks are exposed (adaptive).