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MGMT 320 COMPREHENSIVE ANSWERS AND QUESTIONS SET A.pdf

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MGMT 320 COMPREHENSIVE ANSWERS AND
QUESTIONS SET A+
✔✔entangler - ✔✔when Caleb wants to express discontent about something at work,
he goes around having conversations with coworkers and tries to manipulate them into
saying things that he can use to support his position.

✔✔entangler - ✔✔Alejandra will grumble about something she's unhappy with at work
for as long as it take for people to notice her.

✔✔porcupine - ✔✔Lily always immediately RSYPs to department events with NO.

✔✔Blamer - ✔✔Jackie finds a way to spin it and make it Max's fault.

✔✔Complainer - ✔✔He loves to tell people all the reasons their idea won't work.

✔✔stink bomb thrower - ✔✔Maya makes gagging motions.

✔✔stink bomb thrower - ✔✔Austin says provocative things under his breath to make
coworkers upset.

✔✔debater - ✔✔People don't like Dean bc he disagrees for the sake of disagreeing.

✔✔individual tasks demands - ✔✔Lourdes workers as a barista at a very busy campus
starbucks location is a what demand?

✔✔Group demands - ✔✔Danillo feels anxiety every morning on his commute to work
thinking about the fact that he will be spending all day with mean employees. is an
example of what demand?

✔✔individual role demands - ✔✔Norman works full-time 8 to 5 but also does consulting
work on the side. He is stressed trying to decide whether he should take 3 days off from
his full-time job, thus putting himself behind on tasks, in order to take advantage of a
lucrative consulting opportunity. is an example of what demand?

, ✔✔group demands - ✔✔Teri's direct supervisor often ignores subordinates' concerns,
manipulates others to get ahead, and engages in unethical behavior. example of what
demand?

✔✔selecting - ✔✔the process by which the managers determine the relative
qualifications of job applicants and their potential for performing well in a particular job
known as ____.

✔✔justice - ✔✔the person should be selected by respect for impartial standards of
fairness and equality. This means of deciding an ethical dilema is known as the justice.

✔✔behavioral and cognitive - ✔✔Kalanick pitting his own teams within Uber against
one another in order to achieve " the fastest, cheapest, and most efficient way to get
from point A to B" demonstrate the ________ and ________ components of his attitude.

✔✔self-sufficiency - ✔✔which is NOT a trait of emotional intelligence?

✔✔social awareness - ✔✔Which emotional intelligence trait tends to be empathetic?

✔✔cognitive dissonance - ✔✔is NOT a distortion in perception

✔✔casual attribution - ✔✔Darrell makes many mistakes in the accounting system
because he does not understand the language and has found the manuals confusing.
Gerald make mistakes bc he rushes. This is an ex of _____.

✔✔organization citizenship - ✔✔An employee's ____ _____ behavior helps the
employee work-role requirements for the job.

✔✔-multiple contextual and personal factors create motivation
-motivation can only be inferred from a person's behavior - ✔✔facts about motivation

✔✔-job design
-content
-process
-reinforcement - ✔✔principle perspectives on motivation

✔✔content theories - ✔✔_____ _______ emphasize needs as motivations.

✔✔process theories - ✔✔focus on thought and perceptions that motivate behavior.

✔✔job design theories - ✔✔focus on designing jobs that lead to employee satisfaction
and performance

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