YogaSix Training
what should you do when first timer's are 1. greet them by name
coming in to the studio? 2. write their name on the white board
personally introduce new students to the instructor
3. follow-up with them after class and ask how things went
good customers service before and after 1. greeting students by name when possible
classes includes 2. stand when greeting or checking in students
be present at the end of class by offering lavender towels
4. show gratitude for every person who comes in for a class
why is it important to get to know the clients? understanding another's goals and what they are looking for in
their yoga practice will make it easier to know what to offer
them and help them make the most of their practice and get the
most value out of their YogaSix experience
key questions to ask new prospects Of all the things in the world, why yoga? What are they looking
to get out of their practice?
How long have they been thinking about it?
How often do they see themselves coming in?
Page 1 of 21
,YogaSix Training
What is the unlimited single studio the unlimited single studio membership is the membership that
membership? allows you to go to an unlimited number of classes each month
it costs $126
this option provides the maximum value with the most
possibility since you are not limited by the number of classes
this is the best option for someone who sees themself attending
2-3 classes a week
what is the 8x membership? the 8x membership is perfect for students who see themselves
taking 2 classes a week. These classes can be spaced out
however people would like throughout the month
costs $109
what is the 4x membership? this membership is perfect for students who see themselves
coming in once a week. Classes can be spaced out anytime
throughout the month
costs $69
what membership is most valuable for the unlimited single studio membership
someone who sees themself coming in for
classes 2-3 times a week?
Page 2 of 21
, YogaSix Training
how much does the unlimited membership $126
cost?
if someone comes into class 3x a week how 126/(3x4) = 126/12 = 10.50 = about 11 dollars a class
much value will they get from an unlimited 126/(2x4) = 126/8 = 15.75 = about 16 dollars a class
membership? what if they come in 2x a
week?
how much does the 8x membership cost? 109 dollars
how might you sell someone on the unlimited if you see yourself coming in 2-3 times a week that means each
membership if they are coming into class 2-3 month you'd be taking 8-12 classes. If you were to purchase the
times a week? unlimited membership and came in 2x a week, that would be
like paying 16 dollars a class. And if you came in 3x a week the
cost would come out to about 11 dollars a class. So, you'd be
saving a lot of money considering a single class costs $22.
how much does the 4x membership cost? 69 dollars
Page 3 of 21
what should you do when first timer's are 1. greet them by name
coming in to the studio? 2. write their name on the white board
personally introduce new students to the instructor
3. follow-up with them after class and ask how things went
good customers service before and after 1. greeting students by name when possible
classes includes 2. stand when greeting or checking in students
be present at the end of class by offering lavender towels
4. show gratitude for every person who comes in for a class
why is it important to get to know the clients? understanding another's goals and what they are looking for in
their yoga practice will make it easier to know what to offer
them and help them make the most of their practice and get the
most value out of their YogaSix experience
key questions to ask new prospects Of all the things in the world, why yoga? What are they looking
to get out of their practice?
How long have they been thinking about it?
How often do they see themselves coming in?
Page 1 of 21
,YogaSix Training
What is the unlimited single studio the unlimited single studio membership is the membership that
membership? allows you to go to an unlimited number of classes each month
it costs $126
this option provides the maximum value with the most
possibility since you are not limited by the number of classes
this is the best option for someone who sees themself attending
2-3 classes a week
what is the 8x membership? the 8x membership is perfect for students who see themselves
taking 2 classes a week. These classes can be spaced out
however people would like throughout the month
costs $109
what is the 4x membership? this membership is perfect for students who see themselves
coming in once a week. Classes can be spaced out anytime
throughout the month
costs $69
what membership is most valuable for the unlimited single studio membership
someone who sees themself coming in for
classes 2-3 times a week?
Page 2 of 21
, YogaSix Training
how much does the unlimited membership $126
cost?
if someone comes into class 3x a week how 126/(3x4) = 126/12 = 10.50 = about 11 dollars a class
much value will they get from an unlimited 126/(2x4) = 126/8 = 15.75 = about 16 dollars a class
membership? what if they come in 2x a
week?
how much does the 8x membership cost? 109 dollars
how might you sell someone on the unlimited if you see yourself coming in 2-3 times a week that means each
membership if they are coming into class 2-3 month you'd be taking 8-12 classes. If you were to purchase the
times a week? unlimited membership and came in 2x a week, that would be
like paying 16 dollars a class. And if you came in 3x a week the
cost would come out to about 11 dollars a class. So, you'd be
saving a lot of money considering a single class costs $22.
how much does the 4x membership cost? 69 dollars
Page 3 of 21
