NRF CORRECT STUDY ALL QUESTIONS AND
ANSWERS SET A+
✔✔Worker's Compensation - ✔✔helps with medical bills when an employee is injured at
work while on the job
✔✔Sick Leave - ✔✔Allows employees to stay home and take care of their medical
needs while sick without losing pay
✔✔Americans with Disabilities Act (ADA) - ✔✔prohibits employers from discriminating
against qualified individuals with disabilities
✔✔Fair Labor Standards Act (FLSA) - ✔✔Establishes employment standards that
companies are required to follow (for example: all employees are entitled to a lunch
break)
✔✔Family and Medical Leave Act (FMLA) - ✔✔allows employees to take unpaid,
protected leave for specific family medical reasons. These include birth of a child, caring
for an ill family member, or recovering from a serious illness
✔✔Whistleblower Protection Act - ✔✔prevents employees from being fired or
mistreated for reporting workplace problems and misconduct
✔✔effective communication - ✔✔requires you to meet people where they are, rather
than where you would like the conversation to be
✔✔miscommunication - ✔✔occurs when verbal and non-verbal messages are
misinterpreted, and may result from the way the message was delivered or the way it
was received
✔✔nonverbal communication - ✔✔interaction between people that focuses on visual,
auditory, tactile, and physical methods of communication.
ANSWERS SET A+
✔✔Worker's Compensation - ✔✔helps with medical bills when an employee is injured at
work while on the job
✔✔Sick Leave - ✔✔Allows employees to stay home and take care of their medical
needs while sick without losing pay
✔✔Americans with Disabilities Act (ADA) - ✔✔prohibits employers from discriminating
against qualified individuals with disabilities
✔✔Fair Labor Standards Act (FLSA) - ✔✔Establishes employment standards that
companies are required to follow (for example: all employees are entitled to a lunch
break)
✔✔Family and Medical Leave Act (FMLA) - ✔✔allows employees to take unpaid,
protected leave for specific family medical reasons. These include birth of a child, caring
for an ill family member, or recovering from a serious illness
✔✔Whistleblower Protection Act - ✔✔prevents employees from being fired or
mistreated for reporting workplace problems and misconduct
✔✔effective communication - ✔✔requires you to meet people where they are, rather
than where you would like the conversation to be
✔✔miscommunication - ✔✔occurs when verbal and non-verbal messages are
misinterpreted, and may result from the way the message was delivered or the way it
was received
✔✔nonverbal communication - ✔✔interaction between people that focuses on visual,
auditory, tactile, and physical methods of communication.
