CERTIFIED PARKS AND RECREATION CPRP
EXAMINERS SET QUESTIONS AND ANSWERS
SURE A+
✔✔What is the most important factor affecting employee retention and motivation? -
✔✔Content of a work task assigned
✔✔What are the seven dimensions of work tasks that should be considered when
designing jobs and assigning work tasks? - ✔✔1. Physical exertion
2. Environmental conditions
3. Physical location of work
4. Time dimension
5. Degree of human interaction
6. Competency requirements
7. Psychological characteristics
✔✔Supervision is characterized by what 8 activities in a Parks and Rec agency? - ✔✔1.
Interpretation of agency goals and objectives
2. Identification of each employee's competencies and their willingness to acquire new
skills
3. Field observation of employees to determine skills
4. Study and improvement of programs and services
, 5. Visitation and interaction with employees to assist with improvement in efficiency or
effectiveness
6. Presentation of in-service staff training and development
7. Furnishing of facilities, equipment, and supplies that are safe and essential for the
fulfillment of the employee's work responsibilities
8. Evaluation of performance appraisal
✔✔Performance appraisals are used for decisions regarding... (4 things) - ✔✔1.
compensation
2. promotion
3. staff development
4. disciplinary action including termination
✔✔Performance appraisal - ✔✔An evaluation that measures employee performance
against established standards in order to make decisions about promotions,
compensation, training or termination. Should not be based on attitude, motivation, or
other characteristics that the PRP is untrained to evaluate.
✔✔What should serve as the basis for the performance appraisal instrument? - ✔✔Job
description
✔✔Basic objectives for conducting performance appraisals - ✔✔1. Determining whether
or not to move an employee from probational to regular status
2. Determining staff training needs
3. Improving performance
4. Determining compensation
✔✔Probation performance appraisal - ✔✔conducted within first 30 to 180 days of
employment
Identify areas where employee needs improvement
Evaluations may take place daily or weekly
Determines whether employee should be taken off probation
✔✔Staff training performance appraisal (6 steps) - ✔✔Determines staff training needs.
1. Specify job behavior to be performed
2. Indicate acceptable standards of performance
3. Measure how well an employee actually performs
4. Indicate the difference b/w expectations and actual performance
5. Decide which job performances can be improved through training
6. Develop a plan for staff training and development to improve performance
✔✔Performance improvement appraisal - ✔✔Improve performance of employee. Using
job description, supervisor and employee select 4-8 job behaviors to improve upon and
agree on a timeline for improvement.
EXAMINERS SET QUESTIONS AND ANSWERS
SURE A+
✔✔What is the most important factor affecting employee retention and motivation? -
✔✔Content of a work task assigned
✔✔What are the seven dimensions of work tasks that should be considered when
designing jobs and assigning work tasks? - ✔✔1. Physical exertion
2. Environmental conditions
3. Physical location of work
4. Time dimension
5. Degree of human interaction
6. Competency requirements
7. Psychological characteristics
✔✔Supervision is characterized by what 8 activities in a Parks and Rec agency? - ✔✔1.
Interpretation of agency goals and objectives
2. Identification of each employee's competencies and their willingness to acquire new
skills
3. Field observation of employees to determine skills
4. Study and improvement of programs and services
, 5. Visitation and interaction with employees to assist with improvement in efficiency or
effectiveness
6. Presentation of in-service staff training and development
7. Furnishing of facilities, equipment, and supplies that are safe and essential for the
fulfillment of the employee's work responsibilities
8. Evaluation of performance appraisal
✔✔Performance appraisals are used for decisions regarding... (4 things) - ✔✔1.
compensation
2. promotion
3. staff development
4. disciplinary action including termination
✔✔Performance appraisal - ✔✔An evaluation that measures employee performance
against established standards in order to make decisions about promotions,
compensation, training or termination. Should not be based on attitude, motivation, or
other characteristics that the PRP is untrained to evaluate.
✔✔What should serve as the basis for the performance appraisal instrument? - ✔✔Job
description
✔✔Basic objectives for conducting performance appraisals - ✔✔1. Determining whether
or not to move an employee from probational to regular status
2. Determining staff training needs
3. Improving performance
4. Determining compensation
✔✔Probation performance appraisal - ✔✔conducted within first 30 to 180 days of
employment
Identify areas where employee needs improvement
Evaluations may take place daily or weekly
Determines whether employee should be taken off probation
✔✔Staff training performance appraisal (6 steps) - ✔✔Determines staff training needs.
1. Specify job behavior to be performed
2. Indicate acceptable standards of performance
3. Measure how well an employee actually performs
4. Indicate the difference b/w expectations and actual performance
5. Decide which job performances can be improved through training
6. Develop a plan for staff training and development to improve performance
✔✔Performance improvement appraisal - ✔✔Improve performance of employee. Using
job description, supervisor and employee select 4-8 job behaviors to improve upon and
agree on a timeline for improvement.
