A - Roles + responsibilities in H&SC sector
Roles of ppl who work in H&SC
Job role Key responsibilities + key skills H&SC setting where Partnership
carry out work
Doctors ● Caring - unwell, surgical proced, PC + health edu Local health centres Doctors
(GP) ● Refer consult, social w - further asse,t X-rays, blood Nurses
tests Health
● Diagnose illness + ailments visitors
● Discuss + agree t plan, prescribe medic / t, monitor Counsellors
impact
● Vaccination programmes
● Health edu + advice smoking, alcohol, healthy eating
➔ Good practical skills, analytical ability, work under
pressure, leadership + management skills, compassion
Consultan ● Cardiologist = specialise treating heart disease Hospital Junior d
t ● Psychiatrists = mental health probs Registrars
● Oncologists = cancer (exp)
● Paediatricians = children
● Geriatricians = older ppl
➔ Teamwork, numerical, IT, analytical, interpersonal,
tact + persuasive ability, commercial awareness,
attention to deta
Nurses ● Adult n = Hospital
○ Plan indiv care, healthcare proce + tr + eval Clinic / GP practices
effectiv, promote good health running clinics + Armed forces
health edu progr - smoking, weight loss Home
● MH n = Psychiatric units -
○ Charity - 1 in = mhp hospitals, commu health
○ Mostly care for in comm + not hospital cent, day care settings,
residential homes,
● Paediatric n = prisons
○ Work close with child’s parents / carers Hospitals
○ Care meets s, cultural, family needs, health Home
issues
● Learning disability n = Community
○ Community not hospital Residential settings
○ Supporting in school, workplace, home,
specialist residential settings
○ Maintain p + m health, specialist healthcare -
indep
, Home
● District n = all ages, common: older, disabilities, Residential home
discharged
○ Assess needs, care + support of informal carers Specialist hospital
settings
● Neonatal n = newborn + prematurely Community
○ Enc parent to take active role in child’s care
Home
● Health visitor = families of children 0 - 5 yrs Clinics
○ Health issues, minor i, advice on feeding + GP practice
weaning Nursery / community Team of n
○ Routine checks on dev, support p in meeting
dev needs GP practice
● Practice n =
○ Blood samples, child immunisation progr, vacc
for those travelling abroad
○ Health screening for m + w, family planning School
advice
● School n = employed by NHS / school
○ dev checks, immunisation progr, health ed
progr
➔ Flexible, organisational, observation, empathy,
sympathy, verbal / written communication,
teamwork, managerial
Midwives ● Support w through preg, provide antenatal+postnatal Maternity depart -
care homes + hospitals
● Help prepare families for parenthood Community - local clinics
● Deliver babies in maternity departm in GP practices, children
cent
➔ Observation,caring, emotional + mental strength,
patience, maturity, willingness to take responsibility,
initiative
Healthcar ● Nursing assistants / auxiliary n GP practices N
e ● Under guidance + support of healthcare prof Hospitals Midwives
assistants ● Taking + recording patient’s temp + pulse Nursing homes
● Weighing + recording result, taking to toilet, making Community settings
beds
● Washing + dressing, serving meals + assisting with
feeding
➔ Listening, sensitivity, caring, approachable, open
mind, communication, tactful nature, work with ppl of
, all ages
Social ● Vulnerable - safeguarded from harm
workers ● Specialise in adults / children
● Adult = Home
○ older, disabilities, mhp, learning difficulties Residential care
● Children = Residential children
○ Safe + protected from abuse - safe place setting
○ Manage foster + adoption procedures
○ Support for those leaving care + in trouble
with law
➔ Critical thinking, tolerance, empathy, communication,
listening, organisation, boundaries, emotional
intelligence
Occupatio ● All ages - difficulty in everyday routine washing, Homes
nal bathing, housework, cooking, shopping GP practices
therapist ● Specific activities - overcome barriers = indep Residential + nursing
home
➔ Enthusiasm, teamworking, interpersonal, Prisons
communication, patience, determination, critical Social services / council
thinking, sympathy de
Hospitals
Youth ● Young ppl - 11 - 25 - support to reach full potential - Youth centres
workers resp Schools, colleges,
● Employed by local council / religious/ voluntary outside
organisati
● Deliver progr smoking, drugs, binge drinking, relat,
viole
● Organise residential activities + projects
● Run sports teams, initiating + managing comm
projects
● Working with parents - support healthy dev of
children
➔ Customer service, attention to detail, sensitivity,
understanding, verbal communication, patience, calm
Care ● Practical help + support - difficulties with daily Homes
assistants activities Day care settings
● Personal daily care washing, dressing, toilet, feeding Residential + nursing
● General household tasks cleaning, laundry, shopping home
● Paying bills + writing letters Supported/ sheltered
● Liaising with other h+c professionals housing complexes
➔ Respect, patience, good sense of humour, friendly,
, approachable, tactful, sensitive, reliable, practical,
caring
Care ● Manage provision of residential care for adults with Residential care home
managers learning difficulties, older in residential / nursing Nursing home
homes, ppl in supported housing, hospice care Hospice
● Routine running appointing staff, managing staff Supported housing
teams, budget, quality of care meets standards by
sector
● Manage + supervise care assistants in setting
➔ Interpersonal, communication, written skills, flexible,
adaptable, organisational, intuition, knowledge,
versatility
Support ● Healthcare / nursing assistant role Community Physiotherap
workers ● Under supervision of h+c prof ist
● Family support workers support social workers Occupational
● Needed - work with family = parenting skills, financial therapists
management / domestic skills Social
workers
➔ Commitment, knowledge, listening, empathetic,
communication, interpersonal, understanding,
patience
Responsibilities of ppl work in H+SC
Following roles + procedures
● Guidelines working proc care meets users’ needs. Staff within law + prof standards.
Policy Description
Whistleblowin ● Staff voice concerns about conduct of other members of staff without fear of repercussion
g ● Criminal offence fraud, health + safety in danger, risk / damage to enviro, miscarriage of
justice, company breaking law not right insurance, someone covering up wrongdoing
● NOT bullying, discrimination / harassment
● Open + transparent culture. Prevent harm
Health + ● Guidelines for establishing proc- reduce workplace hazards, protect lives, promote
Safety employee health
(HASAWA ● Employer ensure there is someone with official responsibility for h + safety at setting
1974) ● Up to date info on health + safety issues
● Health + safety equipment to carry out procedures + t
● Every employer must provide health + safety training
● Robust health + safety policy in place
● Undertake risk assessment - risks, hazards, take action to reduce likeliness of harm/ injury
● Keep record of all accidents + incidents
Roles of ppl who work in H&SC
Job role Key responsibilities + key skills H&SC setting where Partnership
carry out work
Doctors ● Caring - unwell, surgical proced, PC + health edu Local health centres Doctors
(GP) ● Refer consult, social w - further asse,t X-rays, blood Nurses
tests Health
● Diagnose illness + ailments visitors
● Discuss + agree t plan, prescribe medic / t, monitor Counsellors
impact
● Vaccination programmes
● Health edu + advice smoking, alcohol, healthy eating
➔ Good practical skills, analytical ability, work under
pressure, leadership + management skills, compassion
Consultan ● Cardiologist = specialise treating heart disease Hospital Junior d
t ● Psychiatrists = mental health probs Registrars
● Oncologists = cancer (exp)
● Paediatricians = children
● Geriatricians = older ppl
➔ Teamwork, numerical, IT, analytical, interpersonal,
tact + persuasive ability, commercial awareness,
attention to deta
Nurses ● Adult n = Hospital
○ Plan indiv care, healthcare proce + tr + eval Clinic / GP practices
effectiv, promote good health running clinics + Armed forces
health edu progr - smoking, weight loss Home
● MH n = Psychiatric units -
○ Charity - 1 in = mhp hospitals, commu health
○ Mostly care for in comm + not hospital cent, day care settings,
residential homes,
● Paediatric n = prisons
○ Work close with child’s parents / carers Hospitals
○ Care meets s, cultural, family needs, health Home
issues
● Learning disability n = Community
○ Community not hospital Residential settings
○ Supporting in school, workplace, home,
specialist residential settings
○ Maintain p + m health, specialist healthcare -
indep
, Home
● District n = all ages, common: older, disabilities, Residential home
discharged
○ Assess needs, care + support of informal carers Specialist hospital
settings
● Neonatal n = newborn + prematurely Community
○ Enc parent to take active role in child’s care
Home
● Health visitor = families of children 0 - 5 yrs Clinics
○ Health issues, minor i, advice on feeding + GP practice
weaning Nursery / community Team of n
○ Routine checks on dev, support p in meeting
dev needs GP practice
● Practice n =
○ Blood samples, child immunisation progr, vacc
for those travelling abroad
○ Health screening for m + w, family planning School
advice
● School n = employed by NHS / school
○ dev checks, immunisation progr, health ed
progr
➔ Flexible, organisational, observation, empathy,
sympathy, verbal / written communication,
teamwork, managerial
Midwives ● Support w through preg, provide antenatal+postnatal Maternity depart -
care homes + hospitals
● Help prepare families for parenthood Community - local clinics
● Deliver babies in maternity departm in GP practices, children
cent
➔ Observation,caring, emotional + mental strength,
patience, maturity, willingness to take responsibility,
initiative
Healthcar ● Nursing assistants / auxiliary n GP practices N
e ● Under guidance + support of healthcare prof Hospitals Midwives
assistants ● Taking + recording patient’s temp + pulse Nursing homes
● Weighing + recording result, taking to toilet, making Community settings
beds
● Washing + dressing, serving meals + assisting with
feeding
➔ Listening, sensitivity, caring, approachable, open
mind, communication, tactful nature, work with ppl of
, all ages
Social ● Vulnerable - safeguarded from harm
workers ● Specialise in adults / children
● Adult = Home
○ older, disabilities, mhp, learning difficulties Residential care
● Children = Residential children
○ Safe + protected from abuse - safe place setting
○ Manage foster + adoption procedures
○ Support for those leaving care + in trouble
with law
➔ Critical thinking, tolerance, empathy, communication,
listening, organisation, boundaries, emotional
intelligence
Occupatio ● All ages - difficulty in everyday routine washing, Homes
nal bathing, housework, cooking, shopping GP practices
therapist ● Specific activities - overcome barriers = indep Residential + nursing
home
➔ Enthusiasm, teamworking, interpersonal, Prisons
communication, patience, determination, critical Social services / council
thinking, sympathy de
Hospitals
Youth ● Young ppl - 11 - 25 - support to reach full potential - Youth centres
workers resp Schools, colleges,
● Employed by local council / religious/ voluntary outside
organisati
● Deliver progr smoking, drugs, binge drinking, relat,
viole
● Organise residential activities + projects
● Run sports teams, initiating + managing comm
projects
● Working with parents - support healthy dev of
children
➔ Customer service, attention to detail, sensitivity,
understanding, verbal communication, patience, calm
Care ● Practical help + support - difficulties with daily Homes
assistants activities Day care settings
● Personal daily care washing, dressing, toilet, feeding Residential + nursing
● General household tasks cleaning, laundry, shopping home
● Paying bills + writing letters Supported/ sheltered
● Liaising with other h+c professionals housing complexes
➔ Respect, patience, good sense of humour, friendly,
, approachable, tactful, sensitive, reliable, practical,
caring
Care ● Manage provision of residential care for adults with Residential care home
managers learning difficulties, older in residential / nursing Nursing home
homes, ppl in supported housing, hospice care Hospice
● Routine running appointing staff, managing staff Supported housing
teams, budget, quality of care meets standards by
sector
● Manage + supervise care assistants in setting
➔ Interpersonal, communication, written skills, flexible,
adaptable, organisational, intuition, knowledge,
versatility
Support ● Healthcare / nursing assistant role Community Physiotherap
workers ● Under supervision of h+c prof ist
● Family support workers support social workers Occupational
● Needed - work with family = parenting skills, financial therapists
management / domestic skills Social
workers
➔ Commitment, knowledge, listening, empathetic,
communication, interpersonal, understanding,
patience
Responsibilities of ppl work in H+SC
Following roles + procedures
● Guidelines working proc care meets users’ needs. Staff within law + prof standards.
Policy Description
Whistleblowin ● Staff voice concerns about conduct of other members of staff without fear of repercussion
g ● Criminal offence fraud, health + safety in danger, risk / damage to enviro, miscarriage of
justice, company breaking law not right insurance, someone covering up wrongdoing
● NOT bullying, discrimination / harassment
● Open + transparent culture. Prevent harm
Health + ● Guidelines for establishing proc- reduce workplace hazards, protect lives, promote
Safety employee health
(HASAWA ● Employer ensure there is someone with official responsibility for h + safety at setting
1974) ● Up to date info on health + safety issues
● Health + safety equipment to carry out procedures + t
● Every employer must provide health + safety training
● Robust health + safety policy in place
● Undertake risk assessment - risks, hazards, take action to reduce likeliness of harm/ injury
● Keep record of all accidents + incidents
