QuickBooks Online Certification Sample Questions (2026 Updated) – Practice Test with
Answers & Explanations
A balance of zero - correct answer ✔✔A new client has asked you to review their QuickBooks
Online company, which was set up by their previous bookkeeper. You start by looking at the
Client Overview screen. If QuickBooks Online was set up correctly, what figure should you
expect to see in the Opening balance equity account balance?
5 - correct answer ✔✔For clients with a QuickBooks Online Plus account, what's the maximum
number of billable users?
Plus - correct answer ✔✔Your client needs a QuickBooks Online solution that includes tracking
for:
-Sales
-Sales tax
-Inventory
What is the minimum subscription level in QuickBooks Online you would recommend?
Calculated mileage, any vehicle changes, that all trips have been reviewed - correct answer
✔✔Your client has been using the QuickBooks Online Mileage Tracker throughout the year. It's
nearing year end and you are preparing the log for auto expense deduction. Which 3 of these
things should you check for auto expense deductions at year end?
-In My Accountant in their QuickBooks Online company
-Via email, unless you unchecked Notify client - correct answer ✔✔You need your client to send
you a copy of a paper receipt so that you can match it to a gas expense in their QuickBooks
Online. You create a client request and add a screenshot of the expense entry in QuickBooks
Online to help your client identify which receipt they're looking for. Which are 2 places where
your client can see this request?
Answers & Explanations
A balance of zero - correct answer ✔✔A new client has asked you to review their QuickBooks
Online company, which was set up by their previous bookkeeper. You start by looking at the
Client Overview screen. If QuickBooks Online was set up correctly, what figure should you
expect to see in the Opening balance equity account balance?
5 - correct answer ✔✔For clients with a QuickBooks Online Plus account, what's the maximum
number of billable users?
Plus - correct answer ✔✔Your client needs a QuickBooks Online solution that includes tracking
for:
-Sales
-Sales tax
-Inventory
What is the minimum subscription level in QuickBooks Online you would recommend?
Calculated mileage, any vehicle changes, that all trips have been reviewed - correct answer
✔✔Your client has been using the QuickBooks Online Mileage Tracker throughout the year. It's
nearing year end and you are preparing the log for auto expense deduction. Which 3 of these
things should you check for auto expense deductions at year end?
-In My Accountant in their QuickBooks Online company
-Via email, unless you unchecked Notify client - correct answer ✔✔You need your client to send
you a copy of a paper receipt so that you can match it to a gas expense in their QuickBooks
Online. You create a client request and add a screenshot of the expense entry in QuickBooks
Online to help your client identify which receipt they're looking for. Which are 2 places where
your client can see this request?
