Bulletin
A content change bar indicates a procedure change or addition - ANSWER-True
If a pax has an allergic reaction to a service animal, the FA should - ANSWER-Inform
the pax with the allergic reaction that a choice can be made not to travel on the flight
with the service animal and be accomodated on the next flight
ACED stands for - ANSWER-Assessing, Commands, Evacuation, Door Operation
When completing the pax count form, a child is designated as _______ - ANSWER-Two
years old and has not reached their 13th birthday (2-12)
An example of a service animal is a - ANSWER-Dog
What is the chain of command onboard the aircraft - ANSWER-Captain, First Officer, A-
FA, B-FA
The approved locations for a carry-on baggage are under a pax seat or in an overhead
bin - ANSWER-True
A cabin walk-through must be conducted - ANSWER-every 10 minutes
A pax may bring _____ carry-on and ____ personal item onboard the aircraft -
ANSWER-1 carry-on and 1 personal item
An approved child restraint system / seat must have the following: - ANSWER--Federal
Motor Vehicle Safety Standards Label (FMVSS)
-Harness
-Solid back and seat
(All answers are correct)
Compliance checks are required - ANSWER-When cap issues instructions to pax
After each safety announcement
,When a pax sign is illuminated
All crew members are responsible to ensure a crew briefing has been given by the capt
- ANSWER-True
The CSA will verify crew members identification prior to crew member boarding the
flight - ANSWER-True
Which item is exempt from the 1 carry on and 1 personal item rule - ANSWER-Crutches
CRO stands for - ANSWER-Complaint Resolution Official
During boarding and deplaning, one FA may step off the aircraft to perform safety-
related duties to ensure the safety of crew members, pax and aircraft - ANSWER-True
A duty day may be scheduled up to _____ hours - ANSWER-14
Unless performing safety-related duties, FAs will remain seated with their seatbelts and
shoulder harnesses secured during - ANSWER-Taxi, takeoff, and landing
What must a FA check when reporting for duty before a pairing - ANSWER--Company
-Company electronic library (memos, manuals)
-Company intranet (The Hub)
(All answers are correct)
The takeoff imminent signal includes 4 hi-low chimes - ANSWER-False (2 chimes)
The LAST approach is used to gain compliance from a passenger - ANSWER-True
The required report time is 45 min prior to the scheduled departure when reporting for
duty in base - ANSWER-True
To pass an exam, you must receive a minimum of - ANSWER-90%
If applicable, the B-FA will give the completed Pax Count Form to the _____ -
ANSWER-Flight Deck Crew
The Passenger Disturbance Notice is available to distribute, as a warning, to pax who
refuse to comply with crew member instructions - ANSWER-True
Pax may purchase an extra seat for carry on luggage provided that the item is located in
the window seat and is capable of being properly secured in such a manner that the
article will not shift - ANSWER-True
If a pax requires the use of a POC (Portable Oxygen Concentrator) during taxi, takeoff,
or landing, the pax must be seated - ANSWER-In a window seat
Where are prisoners and their escorts assigned to sit on the aircraft? - ANSWER-Rear-
most row possible with the prisoner in the window seat
The B-FA should notify the ___ if they find a discrepancy with their preflight - ANSWER-
A-FA
Emergency CRM is required to be discussed in the captain's crew briefing - ANSWER-
True
Remote controlled toys are prohibited at all times - ANSWER-True
FAs can provide assistance to special assist passengers by - ANSWER--Moving to and
from the lavatories, including use onboard wheelchair
-Moving to and from seats during boarding/deplaning
-Preparing to eat, including opening packages and identifying food
(All answers are correct)
A pax requiring the constant use of oxygen, barefoot pax, and pax that appear to be
intoxicated may be _____ - ANSWER-Refused transportation
, It is recommended that FAs do not donate blood within 72 hours prior to duty -
ANSWER-True
Child restraint seats must be placed in the ____ - ANSWER-Window seat
Sterile cockpit ends when the sterile cockpit light is turned off - ANSWER-True
The A-FA informs the captain that the "cabin is secure to taxi" and closes the Flight
Deck Door to initate ______ - ANSWER-sterile cockpit
To stow carry-on baggage under a passenger seat, _______ - ANSWER-The seat must
be equipped with a suitable restraint bar that prevents the article from sliding forward or
sideways to the aisle and the article does not protrude rearwards into the seat aisle
Route to exit, assist without harm and time to exit are included in a three-point briefing
for a special assist passenger - ANSWER-True
Prior to takeoff and landing, FAs are required to check ________ during a compliance
check - ANSWER--Pax seatbelts must be fastened
-Lavs are empty; aisle armrests are down; headrests stowed; seatbacks and tray tables
are upright and locked
-overhead bins, wardrobes and closets are closed and latched; carry-on items are
properly stowed
(all answers are correct)
During the post arrival security check, FAs must check all overhead bins, underneath all
seats and both lavatories to ensure no pax or their baggage remain - ANSWER-True
A three point briefing must be given when a pax needs the assistance of another person
to move _______ in the event of an emergency evacuation - ANSWER-expeditiously to
an exit
When the fasten seatbelt sign is turned on in flight, an announcement must be made -
ANSWER-True
The A-FA may close the boarding door _____ - ANSWER-When given permission from
the captain (after boarding complete has been verified by Gate Agent)
An FA must comply with a revision to the Flight Attendant Manual (FAM) by the
revision's effective date - ANSWER-True
A safety demo must be performed - ANSWER-Before each takeoff
If the media player is inoperable, B-FA is responsible to read the Safety Demonstration
Announcement - ANSWER-True
The Highlights Page is where major changes included with the revision are detailed -
ANSWER-True
A permanent change in the manual is called a - ANSWER-Revision
Service animals include various breeds of dogs - ANSWER-True
What is this item? - ANSWER-Portable Oxygen Bottle (POB)
A solid red light illuminated indicates the flashlight is charging - ANSWER-True
During a preflight, present and secure indicates the item is present/visible and secure in
its brackets/restraining device - ANSWER-True
A-FA should ______ if a discrepancy is found by either FA during a preflight -
ANSWER-Notify the Captain immediately
AED stands for _____ External Defibrillator - ANSWER-Automated
"PBE" stands for ___________ Breathing Equipment - ANSWER-Protective
POB stands for - ANSWER-Portable Oxygen Bottle