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Joint Commission accreditation is mandatory for hospitals who want to be reimbursed by
Medicare.
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True
Te first step in developing a performance measurement.
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, Select the process to be evaluated.
Imagine you are a leader of a PI team charged with reducing patient wait times in the
emergency department. You facilitate a brainstorming discussion among the team
members to identify all possible factors that affect how long a patient must wait to be
seen by a physician. What process improvement tool would be most useful to use during
this discussion?
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Cause and effect diagram
Question that is intended to be answered by outcomes management research.
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What is the effect of a particular treatment on patient outcomes?
When using comparative data to assess performance, what is the first step that should be
taken to ensure a worthwhile assessment?
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Verify data accuracy
, To determine compliance with departmental standards, the manager of the hospital
registration department is collecting data on the accuracy of patient demographic
information that has been input into the computer system by registration clerks. This
activity is an example of:
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Measuring Performance
A tool used to standardize the processes necessary for capturing data for performance
measures.
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Data collection plan
Originator of the Plan-Do-Check-Act model of performance improvement.
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Walter Shewhart
A team in the hospital registration department is conducting a Lean project to reduce
wasteful steps in the process of pre-registering elective patient admissions. What
Joint Commission accreditation is mandatory for hospitals who want to be reimbursed by
Medicare.
Give this one a try later!
True
Te first step in developing a performance measurement.
Give this one a try later!
, Select the process to be evaluated.
Imagine you are a leader of a PI team charged with reducing patient wait times in the
emergency department. You facilitate a brainstorming discussion among the team
members to identify all possible factors that affect how long a patient must wait to be
seen by a physician. What process improvement tool would be most useful to use during
this discussion?
Give this one a try later!
Cause and effect diagram
Question that is intended to be answered by outcomes management research.
Give this one a try later!
What is the effect of a particular treatment on patient outcomes?
When using comparative data to assess performance, what is the first step that should be
taken to ensure a worthwhile assessment?
Give this one a try later!
Verify data accuracy
, To determine compliance with departmental standards, the manager of the hospital
registration department is collecting data on the accuracy of patient demographic
information that has been input into the computer system by registration clerks. This
activity is an example of:
Give this one a try later!
Measuring Performance
A tool used to standardize the processes necessary for capturing data for performance
measures.
Give this one a try later!
Data collection plan
Originator of the Plan-Do-Check-Act model of performance improvement.
Give this one a try later!
Walter Shewhart
A team in the hospital registration department is conducting a Lean project to reduce
wasteful steps in the process of pre-registering elective patient admissions. What
