CEHRS UPDATED 2026 EXAM SCRIPT QUESTIONS AND
ANSWERS GRADED A+
✔✔An EHR specialist submits an incorrect policy number to the insurance company,
Which of the following scenarios will occur?
a.) Partial payment will be received
b.) Payment will be denied
c.) The insurance company will call the patient
d.) The insurance company will call the provider - ✔✔b.) Payment will be denied
if an incorrect policy number is submitted, payment will be denied
✔✔Which of the following is a threat to the security of information in an EHR system?
a.) Environmental factors
b.) Wireless Internet access for facility guests
c.) Expired user accounts
d.) Heavy network traffic - ✔✔a.) Environmental factors
such as winds, floods and lightning are large threats to the security of information
✔✔Which of the following federal acts mandates physical, technical, and administrative
safeguards
a.) FECA
b.) MMA
c.) HIPAA Title ii
d.) HITECH - ✔✔c.) HIPAA Title ii
it addresses privacy and security rules
✔✔An EHR specialist is monitoring changes to CPT codes for his facility. These code
changes are managed and updated by which of the following?
a.) National Center for Health Statistics (NCHS)
b.) American Health Information Association (AMA)
c.) American Health Information Management Association(AHIMA)
d.) Center for Medicare and Medicaid Services (CMS) - ✔✔b.) American Health
Information Association (AMA)
The CPT code set is maintained by the AMA
✔✔Which of the following should a facility include in its disaster recovery plan?
,a.) Keeping a list of local enforcement contact information
b.) Registering the plan with the Office of Inspector General
c.) Conducting semi-annual chart audits
d.) Maintaining a list of IT infrastructure - ✔✔d.) Maintaining a list of IT infrastructure
A Facility should maintain a list of its computer hardware and software as part of a
disaster recovery plan
✔✔A Patient presents to a provider's office with a third degree burn on his hand from
cooking oil. Which of the following should an EHR specialist do first?
a.) Severity
b.) Cause
c.) Location
d.) Classification - ✔✔d.) Classification
is the first number established when coding a diagnosis or disease
✔✔Which of the following is an automated benefit of using an EHR system at the time
of service
a.) Providing decision support
b.) scheduling follow-up appointments
c.) Verifying insurance information
d.) Sending updated educational materials to patients. - ✔✔a.) Providing decision
support
As the provider inputs health information, the system automatically provides decision
support for diagnosis and treatment
✔✔Which of the following steps should an EHR specialist take when preparing a
patient's information for review at an internal cancer committee meeting
a.) Remove the medical record number
b.) Remove the insurance company name
c.) remove the provider's name
d.) remove the department title - ✔✔a.) Remove the medical record number
A Patient's information must be de-identified prior to an internal meeting. All Identifying
information, such as medical records numbers, names and social security numbers,
must be removed.
✔✔The scheduling template within an EHR system can be used for which of the
following?
, a.) Automatic canceling of shifts if the patient schedule is sparse
b.) Identifying a lack of resources that interfaces with workflow
c.) reminding providers when annual performance appraisals are due for employees
d.) Tracking vacation time and sick leave for employees - ✔✔b.) Identifying a lack of
resources that interfaces with workflow
The scheduling template can provide data to determine deficiencies in the office, such
as a lack of staff or equipment
✔✔An EHR-based provider;s office is expanding from two employees to five. Which of
the following actions is the most important to maintain security of protected health
information?
a.) Provide computer-based training
b.) Issue identification badges
c.) Establish a password rotation schedule
d.) Set up role-based access controls - ✔✔d.) Set up role-based access controls
Role-based access controls limit access to patient information based on the employees
role in the office
✔✔Which of the following is necessary for computer systems to exchange information?
a.) Telemonitoring
b.)Registration
c.) Interoperability
d.) Portable Document Format - ✔✔C.) Interoperability
For computer systems to exchange information, they must be interoperable and share
clinical data transmission standards
✔✔Which of the following should an EHR specialist retrieve from a patient's record
when a provider refers the patient to a specialist?
a.) Insurance information
b.) Chart number
c.) Patient statement
d.) Explanation of Benefits - ✔✔a.) Insurance information
✔✔Which of the following is the first step when processing a record request in a manual
system?
a.) Locate the record on the shelf
b.) Verify the name and record number
c.) Place a requisition slip in the out guide
ANSWERS GRADED A+
✔✔An EHR specialist submits an incorrect policy number to the insurance company,
Which of the following scenarios will occur?
a.) Partial payment will be received
b.) Payment will be denied
c.) The insurance company will call the patient
d.) The insurance company will call the provider - ✔✔b.) Payment will be denied
if an incorrect policy number is submitted, payment will be denied
✔✔Which of the following is a threat to the security of information in an EHR system?
a.) Environmental factors
b.) Wireless Internet access for facility guests
c.) Expired user accounts
d.) Heavy network traffic - ✔✔a.) Environmental factors
such as winds, floods and lightning are large threats to the security of information
✔✔Which of the following federal acts mandates physical, technical, and administrative
safeguards
a.) FECA
b.) MMA
c.) HIPAA Title ii
d.) HITECH - ✔✔c.) HIPAA Title ii
it addresses privacy and security rules
✔✔An EHR specialist is monitoring changes to CPT codes for his facility. These code
changes are managed and updated by which of the following?
a.) National Center for Health Statistics (NCHS)
b.) American Health Information Association (AMA)
c.) American Health Information Management Association(AHIMA)
d.) Center for Medicare and Medicaid Services (CMS) - ✔✔b.) American Health
Information Association (AMA)
The CPT code set is maintained by the AMA
✔✔Which of the following should a facility include in its disaster recovery plan?
,a.) Keeping a list of local enforcement contact information
b.) Registering the plan with the Office of Inspector General
c.) Conducting semi-annual chart audits
d.) Maintaining a list of IT infrastructure - ✔✔d.) Maintaining a list of IT infrastructure
A Facility should maintain a list of its computer hardware and software as part of a
disaster recovery plan
✔✔A Patient presents to a provider's office with a third degree burn on his hand from
cooking oil. Which of the following should an EHR specialist do first?
a.) Severity
b.) Cause
c.) Location
d.) Classification - ✔✔d.) Classification
is the first number established when coding a diagnosis or disease
✔✔Which of the following is an automated benefit of using an EHR system at the time
of service
a.) Providing decision support
b.) scheduling follow-up appointments
c.) Verifying insurance information
d.) Sending updated educational materials to patients. - ✔✔a.) Providing decision
support
As the provider inputs health information, the system automatically provides decision
support for diagnosis and treatment
✔✔Which of the following steps should an EHR specialist take when preparing a
patient's information for review at an internal cancer committee meeting
a.) Remove the medical record number
b.) Remove the insurance company name
c.) remove the provider's name
d.) remove the department title - ✔✔a.) Remove the medical record number
A Patient's information must be de-identified prior to an internal meeting. All Identifying
information, such as medical records numbers, names and social security numbers,
must be removed.
✔✔The scheduling template within an EHR system can be used for which of the
following?
, a.) Automatic canceling of shifts if the patient schedule is sparse
b.) Identifying a lack of resources that interfaces with workflow
c.) reminding providers when annual performance appraisals are due for employees
d.) Tracking vacation time and sick leave for employees - ✔✔b.) Identifying a lack of
resources that interfaces with workflow
The scheduling template can provide data to determine deficiencies in the office, such
as a lack of staff or equipment
✔✔An EHR-based provider;s office is expanding from two employees to five. Which of
the following actions is the most important to maintain security of protected health
information?
a.) Provide computer-based training
b.) Issue identification badges
c.) Establish a password rotation schedule
d.) Set up role-based access controls - ✔✔d.) Set up role-based access controls
Role-based access controls limit access to patient information based on the employees
role in the office
✔✔Which of the following is necessary for computer systems to exchange information?
a.) Telemonitoring
b.)Registration
c.) Interoperability
d.) Portable Document Format - ✔✔C.) Interoperability
For computer systems to exchange information, they must be interoperable and share
clinical data transmission standards
✔✔Which of the following should an EHR specialist retrieve from a patient's record
when a provider refers the patient to a specialist?
a.) Insurance information
b.) Chart number
c.) Patient statement
d.) Explanation of Benefits - ✔✔a.) Insurance information
✔✔Which of the following is the first step when processing a record request in a manual
system?
a.) Locate the record on the shelf
b.) Verify the name and record number
c.) Place a requisition slip in the out guide
