Class questions Case
Management/Nurse Manager
Questions and Answers Updated
2026
AMnurseMisMcompletingMdischargeMteachingMforMaMclientMwhoMisMaboutMtoMbeMdischar
gedMhomeMfromMaMtotalMhipMreplacement.MTheMclientMasksMtheMnurseMwhyMthereMis
MaMcaseMmanagerMinvolvedMandMexpressesMconfusionMaboutMwhoMisMinMcharge.MtheM
clientMstatesM"IMthoughtMtheMDr.MmanagesMmyMcare".MWhichMisMtheMbestMresponseMb
yMtheMnurse?
1.MNoMIMmanageMyourMcare
2.MYouMareMcorrect,MtheMdoctorMisMresponsibleMforMmanagingMyourMcare
3.MAMcaseMmanagerMcoordinatedMeveryoneMinvolvedMinMyourMcareMtoMensureMyourMne
edsMareMmet
4.MTheMcaseMmanagerMdelegatesMyourMcareMtoMtheMnurseM-MAnswerM3
WhichMbehaviorMdemonstratesMtheMnursesMcompetencyMasManMemotionallyMintelligentMle
ader?
1.MTheMnurseMisMproficientMinMtechnicalMskill
2.MTheMnurseMreliesMonMpolicies,MnotMoptions
3.MTheMnurseMsupportsMteamMmembers
4.MProductivityMisMnotMaMmajorMconcernM-MAnswerM3
KateMcomesMacrossMaMtheoryMwhichMstatesMthatMthisMleadershipMstyleMisMeffectiveMde
pendantMonMtheMsituation.MWhichMofMtheMfollowingMstylesMbestMfitsMaMsituationMwhen
MtheMfollowersMareMself-directed,MexpertsMandMareMmotivatedMindividuals?
1.Mdemocratic
2.Mauthoritarian
3.MLaissez-faire
4.MBeurocraticM-MAnswerM3
(Laissez-
faireMleadershipMisMpreferredMwhenMtheMfollowersMallMknowMwhatMtoMdoMandMareMex
pertsMinMtheMfield.MThisMleadershipMstypleMisMrelationshipMorientedMratherMthanMtaskM
centered.)
, TheMnurseMisMcoordinatingMaMcaseMmngmtMsystemMofMcareMforMwhichMofMtheMfollowi
ngMpurposes?MSelectMallMthatMapply
1.MavoidsMfragmentedMservices
2.MprovidesMcontinuityMofMservices
3.MmatchesMtheMintensityMofMservices
4.MencouragesMtheMclientMtoMdirectMtheMdecisionMmakingMofMtheMcare
5.MassistsMtheMclientMwithMmethodMofMpayment
6.McoordinatesMdesignatedMcomponentsMofMhealthMcareM-MAnswerM1,2,3,6
(CaseMmanagementMisMaMtypeMofMdeliveryMofMcareMinMwhichMtheMhealthcareMneedsMo
fMtheMclientMareMmanagedMbyMaMnurseMorMHCP.MTheMpurposeMofMcaseMmanagement
MisMtoMensureMtheMcontinuityMofMcareMandMavoidMfragmentedMservices.MItMalsoMcoord
inatesMallMdesignatedMcomponentsMofMhealthMcareMandMmatchesMtheMintensityMofMthe
MservicesMwithMtheMclientsMneedsMoverMtime)
AM72MyearMoldMmanMwhoMhadMaMstrokeMisMbeingMtransferredMfromMaMmedicalMunit
MtoMaMrehabMcenter.MTheMnurseMcaseMmanagerMisMassistingMinMtheMprocess.MTheMnu
rseMknowsMthatMtheMgoalsMofMcaseMmanagementMincludeMwhichMofMtheMfollowing?Mse
lectMallM
1.MimprovingMtheMcoordinationMofMcare
2.MincreasingMreferralsMtoMlocalMorganizations
3.MreducingMtheMfragmentationMofMcare
4.MdischargingMtheMclientsMquicklyM-MAnswerM1,3
HenryMisMaMunitMmanagerMonMaMmedicalMunit.MHeMisMnotMsatisfiedMwithMtheMwayMt
hingsMareMgoingMinMhisMunit.MPatientMsatisfactionMrateMisM60%MforM2MmonthsMandMst
affMmoraleMisMatMitsMlowest.MHeMdecidesMtoMplanMandMinitiateMchangesMthatMwillMpu
shMforMaMturnaround.MWhichMofMtheMfollowingMactionsMisMpriorityMforMHenry?
1.McallMforMaMstaffMmeetingMandMtakeMthisMupMinMtheMagenda
2.MseekMhelpMfromMtheMmanager
3.MdevelopMaMstrategicMactionMonMhowMtoMdealMwithMtheseMconcernsM-MAnswerM1
AMpediatricMptMwhoMisMventilatorMdependantMhasMaMgastrostomyMbuttonMandMisMsche
duledMtoMbeMdischargedMtoMhomeMwithMvisitsMfromMaMhomeMhealthMnurse.MPriorMto
MdischargeMtheMnurseMcaseMmanagersMmostMcriticalMactionMisMto:
1.MassessMtheMpatientsMlongMtermMcareMneeds
2.MprocureMtheMrequiredMhomeMequipment
Management/Nurse Manager
Questions and Answers Updated
2026
AMnurseMisMcompletingMdischargeMteachingMforMaMclientMwhoMisMaboutMtoMbeMdischar
gedMhomeMfromMaMtotalMhipMreplacement.MTheMclientMasksMtheMnurseMwhyMthereMis
MaMcaseMmanagerMinvolvedMandMexpressesMconfusionMaboutMwhoMisMinMcharge.MtheM
clientMstatesM"IMthoughtMtheMDr.MmanagesMmyMcare".MWhichMisMtheMbestMresponseMb
yMtheMnurse?
1.MNoMIMmanageMyourMcare
2.MYouMareMcorrect,MtheMdoctorMisMresponsibleMforMmanagingMyourMcare
3.MAMcaseMmanagerMcoordinatedMeveryoneMinvolvedMinMyourMcareMtoMensureMyourMne
edsMareMmet
4.MTheMcaseMmanagerMdelegatesMyourMcareMtoMtheMnurseM-MAnswerM3
WhichMbehaviorMdemonstratesMtheMnursesMcompetencyMasManMemotionallyMintelligentMle
ader?
1.MTheMnurseMisMproficientMinMtechnicalMskill
2.MTheMnurseMreliesMonMpolicies,MnotMoptions
3.MTheMnurseMsupportsMteamMmembers
4.MProductivityMisMnotMaMmajorMconcernM-MAnswerM3
KateMcomesMacrossMaMtheoryMwhichMstatesMthatMthisMleadershipMstyleMisMeffectiveMde
pendantMonMtheMsituation.MWhichMofMtheMfollowingMstylesMbestMfitsMaMsituationMwhen
MtheMfollowersMareMself-directed,MexpertsMandMareMmotivatedMindividuals?
1.Mdemocratic
2.Mauthoritarian
3.MLaissez-faire
4.MBeurocraticM-MAnswerM3
(Laissez-
faireMleadershipMisMpreferredMwhenMtheMfollowersMallMknowMwhatMtoMdoMandMareMex
pertsMinMtheMfield.MThisMleadershipMstypleMisMrelationshipMorientedMratherMthanMtaskM
centered.)
, TheMnurseMisMcoordinatingMaMcaseMmngmtMsystemMofMcareMforMwhichMofMtheMfollowi
ngMpurposes?MSelectMallMthatMapply
1.MavoidsMfragmentedMservices
2.MprovidesMcontinuityMofMservices
3.MmatchesMtheMintensityMofMservices
4.MencouragesMtheMclientMtoMdirectMtheMdecisionMmakingMofMtheMcare
5.MassistsMtheMclientMwithMmethodMofMpayment
6.McoordinatesMdesignatedMcomponentsMofMhealthMcareM-MAnswerM1,2,3,6
(CaseMmanagementMisMaMtypeMofMdeliveryMofMcareMinMwhichMtheMhealthcareMneedsMo
fMtheMclientMareMmanagedMbyMaMnurseMorMHCP.MTheMpurposeMofMcaseMmanagement
MisMtoMensureMtheMcontinuityMofMcareMandMavoidMfragmentedMservices.MItMalsoMcoord
inatesMallMdesignatedMcomponentsMofMhealthMcareMandMmatchesMtheMintensityMofMthe
MservicesMwithMtheMclientsMneedsMoverMtime)
AM72MyearMoldMmanMwhoMhadMaMstrokeMisMbeingMtransferredMfromMaMmedicalMunit
MtoMaMrehabMcenter.MTheMnurseMcaseMmanagerMisMassistingMinMtheMprocess.MTheMnu
rseMknowsMthatMtheMgoalsMofMcaseMmanagementMincludeMwhichMofMtheMfollowing?Mse
lectMallM
1.MimprovingMtheMcoordinationMofMcare
2.MincreasingMreferralsMtoMlocalMorganizations
3.MreducingMtheMfragmentationMofMcare
4.MdischargingMtheMclientsMquicklyM-MAnswerM1,3
HenryMisMaMunitMmanagerMonMaMmedicalMunit.MHeMisMnotMsatisfiedMwithMtheMwayMt
hingsMareMgoingMinMhisMunit.MPatientMsatisfactionMrateMisM60%MforM2MmonthsMandMst
affMmoraleMisMatMitsMlowest.MHeMdecidesMtoMplanMandMinitiateMchangesMthatMwillMpu
shMforMaMturnaround.MWhichMofMtheMfollowingMactionsMisMpriorityMforMHenry?
1.McallMforMaMstaffMmeetingMandMtakeMthisMupMinMtheMagenda
2.MseekMhelpMfromMtheMmanager
3.MdevelopMaMstrategicMactionMonMhowMtoMdealMwithMtheseMconcernsM-MAnswerM1
AMpediatricMptMwhoMisMventilatorMdependantMhasMaMgastrostomyMbuttonMandMisMsche
duledMtoMbeMdischargedMtoMhomeMwithMvisitsMfromMaMhomeMhealthMnurse.MPriorMto
MdischargeMtheMnurseMcaseMmanagersMmostMcriticalMactionMisMto:
1.MassessMtheMpatientsMlongMtermMcareMneeds
2.MprocureMtheMrequiredMhomeMequipment