USPS Window Academy Exam Study Guide questions with || || || || || || || ||
verified answers ||
Communication - correct answer✔✔is the art of using words effectively to impart || || || || || || || || || || || ||
information or ideas. || ||
S. O. L. E. R. - correct answer✔✔stands for Squarely face the person. Open your posture. Lean
|| || || || || || || || || || || || || || || || ||
toward the sender. Eye contact maintained. Relax while attending.
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Need - correct answer✔✔is a desire to improve or accomplish something.
|| || || || || || || || || ||
G. I. S. T. - correct answer✔✔stands for Greet. Inquire. Suggest. Thank
|| || || || || || || || || || ||
Mailability - correct answer✔✔refers to a mailpiece conforming to minimum and maximum
|| || || || || || || || || || || ||
size standards.
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Minimum dimensions for mailpieces are - correct answer✔✔three and a half inches in
|| || || || || || || || || || || || ||
height, by five inches in length, and point zero zero seven (.007) inches thick
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The five processing categories for mailpieces are - correct answer✔✔Letters. Flats.
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Machinable Parcels. Irregular Parcels, and Outside Parcels. || || || || || ||
How much indemnity or insurance coverage for lost or damaged items? - correct
|| || || || || || || || || || || || ||
answer✔✔Up to five thousand dollars ($5000) || || || || ||
Registered mail insures up to - correct answer✔✔twenty-five thousand dollars ($25000)
|| || || || || || || || || || ||
based on the value of the item || || || || || ||
, Every Day Direct Mail or E. D. D. M. - correct answer✔✔allows customers to mail up to five
|| || || || || || || || || || || || || || || || || ||
thousand (5000) flat-sized mailpieces within an area serviced by a single post office.
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Oversized Pricing - correct answer✔✔applies to Standard Post pieces that measure between
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one-hundred eight (108) inches and one-hundred and thirty (130) inches in combined length
|| || || || || || || || || || || || ||
and girth.
||
Balloon Pricing - correct answer✔✔applies to Priority mail and Standard post packages
|| || || || || || || || || || || ||
shipped to Zones one through four (1-4), weigh less than 20 pounds and measure between
|| || || || || || || || || || || || || || ||
eighty-four (84) and one-hundred eight (108) inches in combined length and girth.
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Dimensional weight or Dim Weight pricing - correct answer✔✔applies to Priority mail
|| || || || || || || || || || || ||
packages shipped to Zones five through eight and exceed the dimensions of twelve by twelve
|| || || || || || || || || || || || || || ||
by twelve or seventeen twenty-eight cubic inches. Divide by one-hundred ninety-four (194).
|| || || || || || || || || || || ||
Irregular-shaped parcels must be be multiplied by point seven eight five (.785), then divided || || || || || || || || || || || || || ||
by one-hundred ninety-four (194).
|| || ||
Mailing Services - correct answer✔✔are services in which the postal service has no
|| || || || || || || || || || || || ||
competition. These include First-Class mail, Periodicals, and Standard Mail, and Package
|| || || || || || || || || || ||
services such as Bound printed Matter, Library Mail, Media Mail, Standard Post, and our
|| || || || || || || || || || || || || ||
Extra Services ||
Shipping Services - correct answer✔✔are services in which the postal service is competitive
|| || || || || || || || || || || || ||
with other delivery companies. These services include Priority Mail Express, Priority Mail,
|| || || || || || || || || || || ||
Parcel Select, and Parcel Return Service.
|| || || || ||
Global Express Guarunteed - correct answer✔✔includes one hundred dollars ($100) liability
|| || || || || || || || || || ||
insurance. Customers can purchase up to two-thousand four-hundred and ninety-nine
|| || || || || || || || || ||
dollars ($2499). ||
verified answers ||
Communication - correct answer✔✔is the art of using words effectively to impart || || || || || || || || || || || ||
information or ideas. || ||
S. O. L. E. R. - correct answer✔✔stands for Squarely face the person. Open your posture. Lean
|| || || || || || || || || || || || || || || || ||
toward the sender. Eye contact maintained. Relax while attending.
|| || || || || || || ||
Need - correct answer✔✔is a desire to improve or accomplish something.
|| || || || || || || || || ||
G. I. S. T. - correct answer✔✔stands for Greet. Inquire. Suggest. Thank
|| || || || || || || || || || ||
Mailability - correct answer✔✔refers to a mailpiece conforming to minimum and maximum
|| || || || || || || || || || || ||
size standards.
||
Minimum dimensions for mailpieces are - correct answer✔✔three and a half inches in
|| || || || || || || || || || || || ||
height, by five inches in length, and point zero zero seven (.007) inches thick
|| || || || || || || || || || || || ||
The five processing categories for mailpieces are - correct answer✔✔Letters. Flats.
|| || || || || || || || || || ||
Machinable Parcels. Irregular Parcels, and Outside Parcels. || || || || || ||
How much indemnity or insurance coverage for lost or damaged items? - correct
|| || || || || || || || || || || || ||
answer✔✔Up to five thousand dollars ($5000) || || || || ||
Registered mail insures up to - correct answer✔✔twenty-five thousand dollars ($25000)
|| || || || || || || || || || ||
based on the value of the item || || || || || ||
, Every Day Direct Mail or E. D. D. M. - correct answer✔✔allows customers to mail up to five
|| || || || || || || || || || || || || || || || || ||
thousand (5000) flat-sized mailpieces within an area serviced by a single post office.
|| || || || || || || || || || || ||
Oversized Pricing - correct answer✔✔applies to Standard Post pieces that measure between
|| || || || || || || || || || || ||
one-hundred eight (108) inches and one-hundred and thirty (130) inches in combined length
|| || || || || || || || || || || || ||
and girth.
||
Balloon Pricing - correct answer✔✔applies to Priority mail and Standard post packages
|| || || || || || || || || || || ||
shipped to Zones one through four (1-4), weigh less than 20 pounds and measure between
|| || || || || || || || || || || || || || ||
eighty-four (84) and one-hundred eight (108) inches in combined length and girth.
|| || || || || || || || || || ||
Dimensional weight or Dim Weight pricing - correct answer✔✔applies to Priority mail
|| || || || || || || || || || || ||
packages shipped to Zones five through eight and exceed the dimensions of twelve by twelve
|| || || || || || || || || || || || || || ||
by twelve or seventeen twenty-eight cubic inches. Divide by one-hundred ninety-four (194).
|| || || || || || || || || || || ||
Irregular-shaped parcels must be be multiplied by point seven eight five (.785), then divided || || || || || || || || || || || || || ||
by one-hundred ninety-four (194).
|| || ||
Mailing Services - correct answer✔✔are services in which the postal service has no
|| || || || || || || || || || || || ||
competition. These include First-Class mail, Periodicals, and Standard Mail, and Package
|| || || || || || || || || || ||
services such as Bound printed Matter, Library Mail, Media Mail, Standard Post, and our
|| || || || || || || || || || || || || ||
Extra Services ||
Shipping Services - correct answer✔✔are services in which the postal service is competitive
|| || || || || || || || || || || || ||
with other delivery companies. These services include Priority Mail Express, Priority Mail,
|| || || || || || || || || || || ||
Parcel Select, and Parcel Return Service.
|| || || || ||
Global Express Guarunteed - correct answer✔✔includes one hundred dollars ($100) liability
|| || || || || || || || || || ||
insurance. Customers can purchase up to two-thousand four-hundred and ninety-nine
|| || || || || || || || || ||
dollars ($2499). ||
