TEST BANK
,Organizational Behavior, 15e (Robbins/Judge)
Chapter 1 What Is Organizational Behavior?
1) are defined as people who oversee the activities of others and who are responsible for
attaining goals in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a
global warming project and decides what tasks related to creating awareness about the issue need to be
done. In addition, she is also deciding which members of her team will work on engaging with the public
and which will work on lobbying with the government. She is also assigning people as team members to
ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell
undertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an
illiteracy project. During the project, she needs to motivate team members to attain their project milestones
and direct them through different phases of the project. Which of the following kinds of functions will these
tasks be covered under?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading
Answer: E
4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She
recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres
monitored the schedule to find the cause of the delay, before speeding up the implementation process by
allocating more members for the implementation phase. By doing this, which of the following functions is
she performing?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
,Answer: A
5) Which of the following functions do managers undertake as part of planning functions?
A) defining an organization's goals
B) implementing strategies for achieving goals
C) executing plans to integrate activities
D) accomplishing goals of a project
E) employing strategies to coordinate tasks
Answer: A
6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the
plant may be termed as a .
A) leader
B) figurehead
C) resource allocator
D) negotiator
E) disturbance handler
Answer: B
7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new
product in the market. Her work in the next few weeks involves sharing knowledge about the product with
her team members. She will also need to inspire them to reach their sales targets, and clarify any doubts
about the new product. Which of the following roles is Ortiz playing?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer: A
8) Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the
upcoming campaign against genetic engineering, she is networking with managers who are working on the
issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders
in the food industry and other lobby groups. Which of the following roles is George most likely to be
playing according to Mintzberg's classification of managerial roles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocator
Answer: C
9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of
winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is
also networking with contacts from the press and fashion magazine editors to understand the changing
tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's
classification of managerial roles?
A) figurehead
B) leader
C) symbol head
D) monitor
E) spokesperson
, Answer: D
10) According to Mintzberg's classification of managerial roles, the role of a(n) is to transmit
information received from outsiders or from other employees to members of the organization.
A) entrepreneur
B) resource allocator
C) spokesperson
D) leader
E) disseminator
Answer: E
11) The role of a(n) , according to Mintzberg's classification of managerial roles, is to transmit
information to outsiders about an organization's plans, policies, actions, and results and one which serves as
an expert in the organization's industry.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) leader
E) liaison
Answer: A
12) According to Mintzberg's classification of managerial roles, a(n) searches the organization
and its environment for opportunities and initiates projects to bring about change.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) resource allocator
E) negotiator
Answer: C
13) According to Mintzberg's classification of managerial roles, the role of a(n) is to make or
approve significant organizational decisions and assign human, physical, and monetary assets.
A) disseminator
B) liaison
C) entrepreneur
D) resource allocator
E) entrepreneur
Answer: D
14) According to Mintzberg's classification of managerial roles, which of the following is a kind of
interpersonal role?
A) monitor
B) disseminator
C) spokesperson
D) entrepreneur
E) liaison
Answer: E
15) According to Mintzberg's classification of managerial roles, which of the following is a kind of
decisional role?
A) negotiator
B) disseminator
C) liaison
D) spokesperson
E) monitor
,Organizational Behavior, 15e (Robbins/Judge)
Chapter 1 What Is Organizational Behavior?
1) are defined as people who oversee the activities of others and who are responsible for
attaining goals in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a
global warming project and decides what tasks related to creating awareness about the issue need to be
done. In addition, she is also deciding which members of her team will work on engaging with the public
and which will work on lobbying with the government. She is also assigning people as team members to
ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell
undertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an
illiteracy project. During the project, she needs to motivate team members to attain their project milestones
and direct them through different phases of the project. Which of the following kinds of functions will these
tasks be covered under?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading
Answer: E
4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She
recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres
monitored the schedule to find the cause of the delay, before speeding up the implementation process by
allocating more members for the implementation phase. By doing this, which of the following functions is
she performing?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
,Answer: A
5) Which of the following functions do managers undertake as part of planning functions?
A) defining an organization's goals
B) implementing strategies for achieving goals
C) executing plans to integrate activities
D) accomplishing goals of a project
E) employing strategies to coordinate tasks
Answer: A
6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the
plant may be termed as a .
A) leader
B) figurehead
C) resource allocator
D) negotiator
E) disturbance handler
Answer: B
7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new
product in the market. Her work in the next few weeks involves sharing knowledge about the product with
her team members. She will also need to inspire them to reach their sales targets, and clarify any doubts
about the new product. Which of the following roles is Ortiz playing?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer: A
8) Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the
upcoming campaign against genetic engineering, she is networking with managers who are working on the
issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders
in the food industry and other lobby groups. Which of the following roles is George most likely to be
playing according to Mintzberg's classification of managerial roles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocator
Answer: C
9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of
winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is
also networking with contacts from the press and fashion magazine editors to understand the changing
tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's
classification of managerial roles?
A) figurehead
B) leader
C) symbol head
D) monitor
E) spokesperson
, Answer: D
10) According to Mintzberg's classification of managerial roles, the role of a(n) is to transmit
information received from outsiders or from other employees to members of the organization.
A) entrepreneur
B) resource allocator
C) spokesperson
D) leader
E) disseminator
Answer: E
11) The role of a(n) , according to Mintzberg's classification of managerial roles, is to transmit
information to outsiders about an organization's plans, policies, actions, and results and one which serves as
an expert in the organization's industry.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) leader
E) liaison
Answer: A
12) According to Mintzberg's classification of managerial roles, a(n) searches the organization
and its environment for opportunities and initiates projects to bring about change.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) resource allocator
E) negotiator
Answer: C
13) According to Mintzberg's classification of managerial roles, the role of a(n) is to make or
approve significant organizational decisions and assign human, physical, and monetary assets.
A) disseminator
B) liaison
C) entrepreneur
D) resource allocator
E) entrepreneur
Answer: D
14) According to Mintzberg's classification of managerial roles, which of the following is a kind of
interpersonal role?
A) monitor
B) disseminator
C) spokesperson
D) entrepreneur
E) liaison
Answer: E
15) According to Mintzberg's classification of managerial roles, which of the following is a kind of
decisional role?
A) negotiator
B) disseminator
C) liaison
D) spokesperson
E) monitor
