Smart Serve Questions and answers Exam fully solved &
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Terms in this set (110)
T / F: The Government of Canada issues licences for the F: The AGCO issues licences for the sale, service and delivery of alcohol and is
sale and service of alcohol in Ontario. responsible for regulating the alcohol, gaming and horse racing sectors and
cannabis retail in accordance with the principles of honesty and integrity, and in
the public interest. In doing so, the AGCO administers the Liquor Licence and
Control Act, 2019, the Gaming Control Act, 1992, and the Horse Racing Licence
Act, 2015 and the Cannabis Licence Act, 2018. The AGCO also administers the
charity lottery licensing Order-in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle T: The minimum age for someone to sell, serve, handle or deliver alcohol in
or deliver alcohol in Ontario is 18. Ontario is 18. They must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines the
you serve too much alcohol to a customer. laws and regulations affecting the sale, service and delivery of alcohol in Ontario.
This includes that a licensee cannot permit intoxication, and cannot sell or serve
someone who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your F: Your liability does not end when the customer leaves. If you have served a
establishment, you are no longer liable for him or her. customer to the point of intoxication, you are liable for them until they are sober
again.
T/F: Drinking coffee will help a person who is intoxicated F: Drinking coffee, water or eating food will not help someone sober up faster.
sober up faster Once alcohol has been absorbed by the body and moves into the bloodstream,
only time will help.
T/F: An 8 ounce glass of beer is equal to an 8 ounce glass F: There are big differences in the alcohol content found in beer, wine, and spirits.
of wine. This program will introduce a benchmark called a "Standard Drink" to help you
estimate the amount of alcohol each customer has consumed.
, T/F: You can refuse the sale of alcohol to any customer T: It is your legal obligation to refuse the sale of alcohol to anyone if you have
even if they produce a valid I.D. reason to believe he/she is intoxicated and/or you suspect they may be
purchasing alcohol for an underage person.
T/F: A customer can show identification without a photo F: A valid I.D. is one that is issued by the government and must include a person's
to prove they are age 19 or older. photograph and date of birth.
T/F: If an intoxicated customer arrives at your T: You cannot allow an intoxicated customer to enter or remain on the premises of
establishment, you should not let them in. a licensed establishment.
T/F: On average, the body can metabolize approximately F: On average, the body can metabolize approximately 1 standard drink per hour.
2 standard drinks in one hour.
T/F: Alcohol is a stimulant that speeds up the central F: Alcohol is a depressant that slows down the central nervous system and
nervous system. impacts how a person thinks, acts and moves.
T/F: Once alcohol gets into the bloodstream it will be T: Alcohol begins to move through the stomach, intestines, and into the
carried throughout the body, into tissues and organs (e.g. bloodstream, even as the first drink is being consumed. Every heartbeat then
the brain). carries it throughout the body, into tissues and organs.
T/F: The amount of alcohol in the bloodstream is called T: Blood Alcohol Concentration is measured by the amount of alcohol (milligrams)
Blood Alcohol Concentration (BAC). found in 100 millilitres of blood and is shown in grams per 100mL.
T/F: The body uses chemicals in the liver to break down T: The body uses chemicals in the liver to break down (metabolize) the alcohol so
(metabolize) the alcohol so that it can be eliminated from that it can be eliminated from the body.
the body.
T/F: Approximately 60% of the alcoholic content will be F: Approximately 90% of the alcoholic content will be slowly eliminated from the
slowly eliminated from the bloodstream. The remaining bloodstream. The remaining 10% will be eliminated through a person's breath,
40% will be eliminated through a person's breath, sweat, sweat, and urine.
and urine.
How many ounces would it take for spirits containing 30% A serving of 2 ounces with 30% alcohol will equal one Standard Drink. (60 ÷ 30 =
alcohol to equal a Standard Drink? 2).
1.5 ounces (43 mL) with 40% alcohol is one Standard SPIRITS
Drink of:
5 ounces (142 mL) with 12% alcohol is one Standard Drink WINE (I got this one wrong be careful)
of:
12 ounces (341 mL) with 5% alcohol is one Standard Drink BEER
of:
What is the formula for calculating a Standard Drink? The formula for calculating a Standard Drink is: 60 ÷ alcohol percentage = amount
(in ounces).
How many Standard Drinks are there in 3 ounces of 2 Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
spirits with 40% alcohol?
updated 2026 (latest version verified for accuracy) |
2025\2026 Latest!!
Leave the first rating
Save
Students also studied
Smartserve Certification Questions smart serve Ontario Psychology Final Exam Test Bank Psycho
65 terms 75 terms Teacher 252 terms Teacher
bonkaa_ Preview f4g2hk7r7q Preview brittann364 Preview Kyl
Terms in this set (110)
T / F: The Government of Canada issues licences for the F: The AGCO issues licences for the sale, service and delivery of alcohol and is
sale and service of alcohol in Ontario. responsible for regulating the alcohol, gaming and horse racing sectors and
cannabis retail in accordance with the principles of honesty and integrity, and in
the public interest. In doing so, the AGCO administers the Liquor Licence and
Control Act, 2019, the Gaming Control Act, 1992, and the Horse Racing Licence
Act, 2015 and the Cannabis Licence Act, 2018. The AGCO also administers the
charity lottery licensing Order-in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle T: The minimum age for someone to sell, serve, handle or deliver alcohol in
or deliver alcohol in Ontario is 18. Ontario is 18. They must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines the
you serve too much alcohol to a customer. laws and regulations affecting the sale, service and delivery of alcohol in Ontario.
This includes that a licensee cannot permit intoxication, and cannot sell or serve
someone who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your F: Your liability does not end when the customer leaves. If you have served a
establishment, you are no longer liable for him or her. customer to the point of intoxication, you are liable for them until they are sober
again.
T/F: Drinking coffee will help a person who is intoxicated F: Drinking coffee, water or eating food will not help someone sober up faster.
sober up faster Once alcohol has been absorbed by the body and moves into the bloodstream,
only time will help.
T/F: An 8 ounce glass of beer is equal to an 8 ounce glass F: There are big differences in the alcohol content found in beer, wine, and spirits.
of wine. This program will introduce a benchmark called a "Standard Drink" to help you
estimate the amount of alcohol each customer has consumed.
, T/F: You can refuse the sale of alcohol to any customer T: It is your legal obligation to refuse the sale of alcohol to anyone if you have
even if they produce a valid I.D. reason to believe he/she is intoxicated and/or you suspect they may be
purchasing alcohol for an underage person.
T/F: A customer can show identification without a photo F: A valid I.D. is one that is issued by the government and must include a person's
to prove they are age 19 or older. photograph and date of birth.
T/F: If an intoxicated customer arrives at your T: You cannot allow an intoxicated customer to enter or remain on the premises of
establishment, you should not let them in. a licensed establishment.
T/F: On average, the body can metabolize approximately F: On average, the body can metabolize approximately 1 standard drink per hour.
2 standard drinks in one hour.
T/F: Alcohol is a stimulant that speeds up the central F: Alcohol is a depressant that slows down the central nervous system and
nervous system. impacts how a person thinks, acts and moves.
T/F: Once alcohol gets into the bloodstream it will be T: Alcohol begins to move through the stomach, intestines, and into the
carried throughout the body, into tissues and organs (e.g. bloodstream, even as the first drink is being consumed. Every heartbeat then
the brain). carries it throughout the body, into tissues and organs.
T/F: The amount of alcohol in the bloodstream is called T: Blood Alcohol Concentration is measured by the amount of alcohol (milligrams)
Blood Alcohol Concentration (BAC). found in 100 millilitres of blood and is shown in grams per 100mL.
T/F: The body uses chemicals in the liver to break down T: The body uses chemicals in the liver to break down (metabolize) the alcohol so
(metabolize) the alcohol so that it can be eliminated from that it can be eliminated from the body.
the body.
T/F: Approximately 60% of the alcoholic content will be F: Approximately 90% of the alcoholic content will be slowly eliminated from the
slowly eliminated from the bloodstream. The remaining bloodstream. The remaining 10% will be eliminated through a person's breath,
40% will be eliminated through a person's breath, sweat, sweat, and urine.
and urine.
How many ounces would it take for spirits containing 30% A serving of 2 ounces with 30% alcohol will equal one Standard Drink. (60 ÷ 30 =
alcohol to equal a Standard Drink? 2).
1.5 ounces (43 mL) with 40% alcohol is one Standard SPIRITS
Drink of:
5 ounces (142 mL) with 12% alcohol is one Standard Drink WINE (I got this one wrong be careful)
of:
12 ounces (341 mL) with 5% alcohol is one Standard Drink BEER
of:
What is the formula for calculating a Standard Drink? The formula for calculating a Standard Drink is: 60 ÷ alcohol percentage = amount
(in ounces).
How many Standard Drinks are there in 3 ounces of 2 Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
spirits with 40% alcohol?
