Case Management II Exam Updated
ACTUAL QUESTIONS AND CORRECT
ANSWERS
The recovery vision becomes the engine of our strengths-based practice. Which of the
following is not a strength-based practice? - CORRECT ANSWER Professionals
reserve decision-making power and know what is best for the consumer.
A function of case management includes: - CORRECT ANSWER Monitoring and
adjusting treatment plans as needed.
Each person is responsible for their own recovery. That statement means: - CORRECT
ANSWER The participant is the director of the helping process and case managers
serve as assistants.
Which of the following is not a billable case management service? - CORRECT
ANSWER Teaching a client how to write a check.
Case management services for men and women with substance abuse issues should be
approached in the same manner? - CORRECT ANSWER False
The strengths model is about providing a new perception. It also includes: - CORRECT
ANSWER Providing possible solutions to problems.
A strengths-based case manager develops a partnership with the client. Which of the
following is not a characteristic of the new partnership? - CORRECT ANSWER The
case manager directs and specifically identifies the best possible choices for the client.
In the strengths model, what is the primary reason that goals fail for clients? - CORRECT
ANSWER The goal that is set holds no value for the client to pursue.
, In the strengths model, helping refers to: - CORRECT ANSWER Helping another
human being versus treating a patient or client.
Ethics differs from values in that: - CORRECT ANSWER Ethics deal with the case
manager's expected standard of conduct and values deal with a belief construct.
Case managers offers the client a single point of contact with the: - CORRECT
ANSWER Health and social services systems
In addition to being client-driven, case management: - CORRECT ANSWER Involves
advocacy and is community-based.
Case management is pragmatic. It begins where the client is and is culturally sensitive. -
CORRECT ANSWER True
Cultural competency is defined as a set of skills, attitudes, and knowledge that allows
persons, organizations, and systems to work effectively with diverse racial, ethnic, and social
groups. - CORRECT ANSWER True
Cultural competence is demonstrated in the working environment by: - CORRECT
ANSWER Teaching staff to follow program rules that promote and support attitude,
behaviors, knowledge and skills to work respectfully and effectively with program
participants.
What are two key elements of recovery? - CORRECT ANSWER Reclaiming a sense of
self and life purpose.
The purpose of self-disclosure is to: - CORRECT ANSWER Help establish a
constructive relationship with the client.
Clients should be identified and called by: - CORRECT ANSWER Whatever terms the
client desires to be called by.
ACTUAL QUESTIONS AND CORRECT
ANSWERS
The recovery vision becomes the engine of our strengths-based practice. Which of the
following is not a strength-based practice? - CORRECT ANSWER Professionals
reserve decision-making power and know what is best for the consumer.
A function of case management includes: - CORRECT ANSWER Monitoring and
adjusting treatment plans as needed.
Each person is responsible for their own recovery. That statement means: - CORRECT
ANSWER The participant is the director of the helping process and case managers
serve as assistants.
Which of the following is not a billable case management service? - CORRECT
ANSWER Teaching a client how to write a check.
Case management services for men and women with substance abuse issues should be
approached in the same manner? - CORRECT ANSWER False
The strengths model is about providing a new perception. It also includes: - CORRECT
ANSWER Providing possible solutions to problems.
A strengths-based case manager develops a partnership with the client. Which of the
following is not a characteristic of the new partnership? - CORRECT ANSWER The
case manager directs and specifically identifies the best possible choices for the client.
In the strengths model, what is the primary reason that goals fail for clients? - CORRECT
ANSWER The goal that is set holds no value for the client to pursue.
, In the strengths model, helping refers to: - CORRECT ANSWER Helping another
human being versus treating a patient or client.
Ethics differs from values in that: - CORRECT ANSWER Ethics deal with the case
manager's expected standard of conduct and values deal with a belief construct.
Case managers offers the client a single point of contact with the: - CORRECT
ANSWER Health and social services systems
In addition to being client-driven, case management: - CORRECT ANSWER Involves
advocacy and is community-based.
Case management is pragmatic. It begins where the client is and is culturally sensitive. -
CORRECT ANSWER True
Cultural competency is defined as a set of skills, attitudes, and knowledge that allows
persons, organizations, and systems to work effectively with diverse racial, ethnic, and social
groups. - CORRECT ANSWER True
Cultural competence is demonstrated in the working environment by: - CORRECT
ANSWER Teaching staff to follow program rules that promote and support attitude,
behaviors, knowledge and skills to work respectfully and effectively with program
participants.
What are two key elements of recovery? - CORRECT ANSWER Reclaiming a sense of
self and life purpose.
The purpose of self-disclosure is to: - CORRECT ANSWER Help establish a
constructive relationship with the client.
Clients should be identified and called by: - CORRECT ANSWER Whatever terms the
client desires to be called by.
