Chapter 3 Test Bank Exam Questions and Answers (2025/2026)
________ refers to evaluative statements or judgments concerning objects, people, or events.
Attitude
The statement, "A person who eats meat and then fights for animal rights demonstrates double
standards" is an evaluative statement. Such an opinion constitutes the ________ component of
an attitude. cognitive
Which of the following statements represents the cognitive component of attitude? This
job is not giving me an opportunity to explore my skills.
Abigail Jones is a sales executive at Orbit Bank in Brussels. She is the best performer on her
team and often gets the highest number of corporate accounts for the company. However, she
feels that she does not get sufficient credit for her hard work. During lunch, she says to her
colleague, "I have been getting the largest accounts for the bank for the past eight months. Yet,
my manager never acknowledges the kind of effort I put in to get these accounts." Which
component of attitude is being demonstrated by Jones? cognitive component
Which of the following is an example of the affective component of an attitude? ) feeling
hurt at being unfairly accused of a wrongdoing
Johanna Rouse feels disheartened because she was not selected for the campaign exchange
program in Amsterdam. Which component of an attitude does Rouse's feeling represent?
affective
Janice Hartley works as a writer at a fashion magazine in New York. She was recently asked by
her editor to write an article on "10 must-haves for the autumn season." Her editor has now
sent back the article saying it is not interesting enough to hold the attention of the reader.
, Janice is upset and disappointed about the feedback. Which component of an attitude is
represented in this scenario? affective component
Kimberley Mayfield recently evaluated her subordinate's progress report. She now plans to
inform her about the objectives she did not achieve and how she can perform better. By doing
this, Mayfield will be demonstrating the ________ component of an attitude. behavioral
Which of the following statements is an example of the behavioral component of an attitude?
I have decided to apply for the position of a campaigner in the climate department.
Sarah Mayer works as a security officer and is in charge of keeping track of who is in the office
at any given time. She notices that some employees do not sign out of the office when they go
out for meals, which makes it difficult to keep track of attendance of employees. Even though
Mayer has repeatedly asked the employees to sign out, they have not followed her advice. She
now decides to report the issue to her supervisor. Which of the following components of an
attitude is being demonstrated by Mayer? behavioral
The theory of cognitive dissonance was proposed by ________. Leon Festinger
Which of the following does cognitive dissonance indicate between two or more attitudes or
between behavior and attitudes? incompatibility
Any incompatibility between two or more attitudes or between behavior and attitudes results in
________. cognitive dissonance
Julie recently joined a youth center as a counselor who provides support services for teenage
mothers. An important part of her job involves referring pregnant teenagers to abortion clinics,
should they decide to avail of such services. This aspect of her work, however, conflicts with her
religious beliefs. Her manager, Kyle, is aware of this and expects her to submit her resignation at
any time, but Julie continues to carry out her duties in a sincere manner and shows no signs of
________ refers to evaluative statements or judgments concerning objects, people, or events.
Attitude
The statement, "A person who eats meat and then fights for animal rights demonstrates double
standards" is an evaluative statement. Such an opinion constitutes the ________ component of
an attitude. cognitive
Which of the following statements represents the cognitive component of attitude? This
job is not giving me an opportunity to explore my skills.
Abigail Jones is a sales executive at Orbit Bank in Brussels. She is the best performer on her
team and often gets the highest number of corporate accounts for the company. However, she
feels that she does not get sufficient credit for her hard work. During lunch, she says to her
colleague, "I have been getting the largest accounts for the bank for the past eight months. Yet,
my manager never acknowledges the kind of effort I put in to get these accounts." Which
component of attitude is being demonstrated by Jones? cognitive component
Which of the following is an example of the affective component of an attitude? ) feeling
hurt at being unfairly accused of a wrongdoing
Johanna Rouse feels disheartened because she was not selected for the campaign exchange
program in Amsterdam. Which component of an attitude does Rouse's feeling represent?
affective
Janice Hartley works as a writer at a fashion magazine in New York. She was recently asked by
her editor to write an article on "10 must-haves for the autumn season." Her editor has now
sent back the article saying it is not interesting enough to hold the attention of the reader.
, Janice is upset and disappointed about the feedback. Which component of an attitude is
represented in this scenario? affective component
Kimberley Mayfield recently evaluated her subordinate's progress report. She now plans to
inform her about the objectives she did not achieve and how she can perform better. By doing
this, Mayfield will be demonstrating the ________ component of an attitude. behavioral
Which of the following statements is an example of the behavioral component of an attitude?
I have decided to apply for the position of a campaigner in the climate department.
Sarah Mayer works as a security officer and is in charge of keeping track of who is in the office
at any given time. She notices that some employees do not sign out of the office when they go
out for meals, which makes it difficult to keep track of attendance of employees. Even though
Mayer has repeatedly asked the employees to sign out, they have not followed her advice. She
now decides to report the issue to her supervisor. Which of the following components of an
attitude is being demonstrated by Mayer? behavioral
The theory of cognitive dissonance was proposed by ________. Leon Festinger
Which of the following does cognitive dissonance indicate between two or more attitudes or
between behavior and attitudes? incompatibility
Any incompatibility between two or more attitudes or between behavior and attitudes results in
________. cognitive dissonance
Julie recently joined a youth center as a counselor who provides support services for teenage
mothers. An important part of her job involves referring pregnant teenagers to abortion clinics,
should they decide to avail of such services. This aspect of her work, however, conflicts with her
religious beliefs. Her manager, Kyle, is aware of this and expects her to submit her resignation at
any time, but Julie continues to carry out her duties in a sincere manner and shows no signs of
