CHIA CERTIFICATION EXAM LATEST EXAM 2025 |
ALL QUESTIONS AND CORRECT ANSWERS |
ALREADY GRADED A+ | VERIFIED ANSWERS |
NEWEST EXAM
Which is a true statement regarding markets?
a. Markets include hotels that are in big cities, not rural areas
b. A country would never have more than 100 markets and never have less
than 2 markets
c. No market will ever cross country boundaries
d. There is another name for Markets outside the U.S. ---------CORRECT
ANSWER-----------------C. No market will ever cross country boundaries
In descending order of geographic size, which option below is correct?
a. Continent, Sub-Continent, Country, Tract/Sub-Market, Market
b. Continent, Country, Sub-Continent, Tract/Sub-Market, Market
c. Continent, Sub-Continent, Market, Country, Tract/Sub-Market
d. Continent, Sub-Continent, Country, Market, Tract/Sub-Market ---------
CORRECT ANSWER-----------------D. Continent, Sub-Continent, Country,
Market, Tract/Sub-Market
Which two geographic categories are the most important for a hotel GM?
a. Region and Market
b. Market and Tract/Sub-Market
c. Region and Tract/Sub-Market
d. Country and Tract/Sub-Market ---------CORRECT ANSWER-----------------
B. Market and Tract/Sub-Market
Markets and tracts are created based on what two determining factors?
a. Geographic size and population
b. Geographic size and participation
,c. Number of hotels and participation
d. Number of hotels and population ---------CORRECT ANSWER--------------
---C. Number of hotels and participation
Which is a true statement regarding Tracts
a. Tracts are referred to as Sub-Markets outside of North America
b. Tracts are never used to represent a city in rural markets
c. Tracts are geographic sub-divisions of a Region
d. A country will never have more than 100 Tracts ---------CORRECT
ANSWER-----------------A. Tracts are referred to as Sub-Markets outside of
North America
Changes to how Markets and Tracts are geographically defined are made
how often?
a. Monthly
b. Annually
c. Every five years
d. No regular schedule ---------CORRECT ANSWER-----------------B.
Annually
Which two non-geographic categories are the most important for a hotel
GM?
a. Scale and Class
b. Scale and Location
c. Location and Type
d. Class and Type ---------CORRECT ANSWER-----------------A. Scale and
Class
How many Scale categories are there compared to Class categories?
a. 6 Scale categories and 6 Class categories
b. 6 Scale categories and 7 Class categories
c. 7 Scale categories and 6 Class categories
,d. 7 Scale categories and 7 Class categories ---------CORRECT ANSWER--
---------------C. 7 Scale categories and 6 Class categories
Which one of the following is an accurate statement regarding Scale and
Class groups and a
single chain?
a. A Ritz Carlton hotel in the US can be in one Scale group and a Ritz
Carlton hotel in Japan
can be in a different Scale group
b. A Ritz Carlson hotel in the US can be in one Class group and a Ritz
Carlton hotel in Japan
can be in a different Class group
c. A Ritz Carlton hotel will always be in the same Scale and Class groups in
every country
throughout the world
d. Ritz Carlton may choose which Scale and which Class they are in ---------
CORRECT ANSWER-----------------C. A Ritz Carlton hotel will always be in
the same Scale and Class groups in every country
throughout the world
Which one of the following is an accurate statement regarding Class
groups?
a. The names of the Class group are very different than the names of the
Scale groups
b. Class groups are more popular and relevant in North America rather
than outside North
America
a. Independent hotels are slotted into Class groups based upon the ADR of
the
independent hotel compared to the chain hotels in the same market
c. Once an independent hotel is slotted into a Class group, it will never
change ---------CORRECT ANSWER-----------------C. Independent hotels are
slotted into Class groups based upon the ADR of the
independent hotel compared to the chain hotels in the same market
, Which one of the following is NOT a Location Category used by the hotel
industry?
a. Airport
b. Suburban
a. Oceanfront
c. Urban ---------CORRECT ANSWER-----------------C. Oceanfront
Which is NOT a valid non-geographic category?
a. Extended Stay
b. Boutique
c. Guest Satisfaction Rating
d. Destination Resort ---------CORRECT ANSWER-----------------C. Guest
Satisfaction Rating
Benchmarking in the hotel industry takes place at what level?
a. Property level for an individual hotel versus their Competitive Set
b. Corporate level for a hotel company, for example one brand versus
others
c. Geographic level for tourism organizations, for example city versus
comparable cities
d. All of the above levels ---------CORRECT ANSWER-----------------D. All of
the above levels
Comp sets are used for many purposes in hotel operations, which of the
following is one of
these purposes?
a. Comp sets can be used to aid the sales and marketing departments in
determining the
effectiveness of various pricing decisions
b. Comp sets can be used in management contracts for performance
requirements
c. Comp sets can have an effect on a general managers compensation
ALL QUESTIONS AND CORRECT ANSWERS |
ALREADY GRADED A+ | VERIFIED ANSWERS |
NEWEST EXAM
Which is a true statement regarding markets?
a. Markets include hotels that are in big cities, not rural areas
b. A country would never have more than 100 markets and never have less
than 2 markets
c. No market will ever cross country boundaries
d. There is another name for Markets outside the U.S. ---------CORRECT
ANSWER-----------------C. No market will ever cross country boundaries
In descending order of geographic size, which option below is correct?
a. Continent, Sub-Continent, Country, Tract/Sub-Market, Market
b. Continent, Country, Sub-Continent, Tract/Sub-Market, Market
c. Continent, Sub-Continent, Market, Country, Tract/Sub-Market
d. Continent, Sub-Continent, Country, Market, Tract/Sub-Market ---------
CORRECT ANSWER-----------------D. Continent, Sub-Continent, Country,
Market, Tract/Sub-Market
Which two geographic categories are the most important for a hotel GM?
a. Region and Market
b. Market and Tract/Sub-Market
c. Region and Tract/Sub-Market
d. Country and Tract/Sub-Market ---------CORRECT ANSWER-----------------
B. Market and Tract/Sub-Market
Markets and tracts are created based on what two determining factors?
a. Geographic size and population
b. Geographic size and participation
,c. Number of hotels and participation
d. Number of hotels and population ---------CORRECT ANSWER--------------
---C. Number of hotels and participation
Which is a true statement regarding Tracts
a. Tracts are referred to as Sub-Markets outside of North America
b. Tracts are never used to represent a city in rural markets
c. Tracts are geographic sub-divisions of a Region
d. A country will never have more than 100 Tracts ---------CORRECT
ANSWER-----------------A. Tracts are referred to as Sub-Markets outside of
North America
Changes to how Markets and Tracts are geographically defined are made
how often?
a. Monthly
b. Annually
c. Every five years
d. No regular schedule ---------CORRECT ANSWER-----------------B.
Annually
Which two non-geographic categories are the most important for a hotel
GM?
a. Scale and Class
b. Scale and Location
c. Location and Type
d. Class and Type ---------CORRECT ANSWER-----------------A. Scale and
Class
How many Scale categories are there compared to Class categories?
a. 6 Scale categories and 6 Class categories
b. 6 Scale categories and 7 Class categories
c. 7 Scale categories and 6 Class categories
,d. 7 Scale categories and 7 Class categories ---------CORRECT ANSWER--
---------------C. 7 Scale categories and 6 Class categories
Which one of the following is an accurate statement regarding Scale and
Class groups and a
single chain?
a. A Ritz Carlton hotel in the US can be in one Scale group and a Ritz
Carlton hotel in Japan
can be in a different Scale group
b. A Ritz Carlson hotel in the US can be in one Class group and a Ritz
Carlton hotel in Japan
can be in a different Class group
c. A Ritz Carlton hotel will always be in the same Scale and Class groups in
every country
throughout the world
d. Ritz Carlton may choose which Scale and which Class they are in ---------
CORRECT ANSWER-----------------C. A Ritz Carlton hotel will always be in
the same Scale and Class groups in every country
throughout the world
Which one of the following is an accurate statement regarding Class
groups?
a. The names of the Class group are very different than the names of the
Scale groups
b. Class groups are more popular and relevant in North America rather
than outside North
America
a. Independent hotels are slotted into Class groups based upon the ADR of
the
independent hotel compared to the chain hotels in the same market
c. Once an independent hotel is slotted into a Class group, it will never
change ---------CORRECT ANSWER-----------------C. Independent hotels are
slotted into Class groups based upon the ADR of the
independent hotel compared to the chain hotels in the same market
, Which one of the following is NOT a Location Category used by the hotel
industry?
a. Airport
b. Suburban
a. Oceanfront
c. Urban ---------CORRECT ANSWER-----------------C. Oceanfront
Which is NOT a valid non-geographic category?
a. Extended Stay
b. Boutique
c. Guest Satisfaction Rating
d. Destination Resort ---------CORRECT ANSWER-----------------C. Guest
Satisfaction Rating
Benchmarking in the hotel industry takes place at what level?
a. Property level for an individual hotel versus their Competitive Set
b. Corporate level for a hotel company, for example one brand versus
others
c. Geographic level for tourism organizations, for example city versus
comparable cities
d. All of the above levels ---------CORRECT ANSWER-----------------D. All of
the above levels
Comp sets are used for many purposes in hotel operations, which of the
following is one of
these purposes?
a. Comp sets can be used to aid the sales and marketing departments in
determining the
effectiveness of various pricing decisions
b. Comp sets can be used in management contracts for performance
requirements
c. Comp sets can have an effect on a general managers compensation
