BA 321 Exam 3 Questions with complete
solution
Team - correct answer ✔Formal work group consisting of people who work
together to achieve a common goal; has a higher degree of cohesiveness and
accomplishment than a group.
Group - correct answer ✔Collection of people working together who are not
necessarily working toward the same goal; Becomes a team if members
demonstrate a commitment to each other and to the end goal toward which
they are working.
Cross-Functional Team - correct answer ✔Members from various
departments or business specialties charged with: developing new products,
investigating and improving a companywide problem.
Self-Managed Team - correct answer ✔Groups of employees responsible for
a complete, self-contained package of responsibilities relating to a final
product or an ongoing process.
Process Improvement Team - correct answer ✔Focus on specific methods,
operations, or procedures and strive to enhance the component being studied;
composed of individuals with expertise and experience in the process of being
reviewed; disband once their goal is accomplished.
Virtual Team - correct answer ✔Operate across time, space, and
organizational boundaries using means other than face-to-face meetings.
Groupthink - correct answer ✔Individuals agreeing reluctantly with a group's
decision to maintain harmony and cohesiveness; And do not think critically
about problems or alternative approaches.
, Group-hate - correct answer ✔Negative view that some people have of
working in groups; Influences their active participation in group socialization
and group work activities.
Social Loafing (Free Riding) - correct answer ✔One or more members of a
team slack off, hoping that others will pick up the slack; Occurs when there is
a lack of individual accountability.
Risky Shift - correct answer ✔Members of a group agree to a more risky
course of action than any individual would have done alone; Results from a
feeling of invincibility.
Tips for Effective Teams - correct answer ✔Monitor Team Activities; Practice
giving and receiving feedback; Ensure underperformers do not get excluded
from the group; Energize the team; Be reliable and conscientious; Provide
direction to the team's work whenever required; Be supportive of your team
members.
Procrastinator - correct answer ✔Person who puts off work.
Dealing with them--> set up interim checkpoints to ensure work progresses at
a reasonable pace. Set reasonable work schedules and deadlines. Ask all
team members to check personal and work calendars to preempt problems.
Set final deadline a few days before actual deadline.
Importance and Benefits of Meetings - correct answer ✔To ensure that good
decisions are made; To ensure everyone's kept apprised of progress and
problems; To shape organizational norms and improve work processes; To
aid in training managers and fulfill the psychological need to be part of a team;
To help keep projects and team members on track.
solution
Team - correct answer ✔Formal work group consisting of people who work
together to achieve a common goal; has a higher degree of cohesiveness and
accomplishment than a group.
Group - correct answer ✔Collection of people working together who are not
necessarily working toward the same goal; Becomes a team if members
demonstrate a commitment to each other and to the end goal toward which
they are working.
Cross-Functional Team - correct answer ✔Members from various
departments or business specialties charged with: developing new products,
investigating and improving a companywide problem.
Self-Managed Team - correct answer ✔Groups of employees responsible for
a complete, self-contained package of responsibilities relating to a final
product or an ongoing process.
Process Improvement Team - correct answer ✔Focus on specific methods,
operations, or procedures and strive to enhance the component being studied;
composed of individuals with expertise and experience in the process of being
reviewed; disband once their goal is accomplished.
Virtual Team - correct answer ✔Operate across time, space, and
organizational boundaries using means other than face-to-face meetings.
Groupthink - correct answer ✔Individuals agreeing reluctantly with a group's
decision to maintain harmony and cohesiveness; And do not think critically
about problems or alternative approaches.
, Group-hate - correct answer ✔Negative view that some people have of
working in groups; Influences their active participation in group socialization
and group work activities.
Social Loafing (Free Riding) - correct answer ✔One or more members of a
team slack off, hoping that others will pick up the slack; Occurs when there is
a lack of individual accountability.
Risky Shift - correct answer ✔Members of a group agree to a more risky
course of action than any individual would have done alone; Results from a
feeling of invincibility.
Tips for Effective Teams - correct answer ✔Monitor Team Activities; Practice
giving and receiving feedback; Ensure underperformers do not get excluded
from the group; Energize the team; Be reliable and conscientious; Provide
direction to the team's work whenever required; Be supportive of your team
members.
Procrastinator - correct answer ✔Person who puts off work.
Dealing with them--> set up interim checkpoints to ensure work progresses at
a reasonable pace. Set reasonable work schedules and deadlines. Ask all
team members to check personal and work calendars to preempt problems.
Set final deadline a few days before actual deadline.
Importance and Benefits of Meetings - correct answer ✔To ensure that good
decisions are made; To ensure everyone's kept apprised of progress and
problems; To shape organizational norms and improve work processes; To
aid in training managers and fulfill the psychological need to be part of a team;
To help keep projects and team members on track.
