NRF Exam 1 with Questions and Answers

NRF Exam 1 with Questions and Answers what should a retail associate do if he or she discover an electric hazard? ANSWER Secure the area, and report the situation to management. joe sells acustomer a new freezer for his garage the customer want it installed but the store does not offer installation service ANSWER "Unfortunately, we do not install freezers, but I will show you exactly what you need to do so you can do it yourself." what is the best way to learn about new merchandise in your store? ANSWER Read the labels and packaging information on the new products. A new line of designer silk scarves has arrived in your store. The scarves have intricate clasps and there are multiple ways to tie. What should the sales associate do before demonstrating the scarves to customers? ANSWER A customer goes to Happy's Hardware to shop for a new gas grill. She is looking for a gas grill that is a good value and will last a long time. The sales associate knows that competitors offer similar grills at their stores. What is the BEST way for the sales associate to encourage the customer to buy her grill at Happy's Hardware? ANSWER You are completing a sale in store and another customer calls on the phone. What should you do? ANSWER A new employee has just begun to work for a company. The employee has not seen any other employee use the copy machines for personal material, but knows that there are some benefits that haven't been explained yet. The employee decides to bring in tax returns to