MAN EXAM 2 REVIEW QUESTIONS AND ANSWERS
To enhance the speed and effectiveness of decision making, Paramita is restructuring
the organization around product lines. She wants each product line to act as its own
profit and loss center and managers to make decisions on how to modify these lines.
Paramita is using pooled interdependence for these groups. These groups will _____. -
Answers -have very few linkages between the divisions
A bureaucracy is a model of organizational design based on _____. - Answers -a
legitimate and formal system of authority
Hua added additional tasks to the work performed by each employee in an effort to
make their jobs more interesting. While he saw some advantages to the new strategy,
he also faced disadvantages, as training costs increased and the unions asked for pay
increases since the workers were doing more tasks. Which type of job development did
Hua implement? - Answers -Enlargement
When might a matrix design be most effective for an organization? - Answers -When
there is pressure from the environment
Which of the following is one of the biggest advantages of using an M-form approach to
organization design? - Answers -Shared resources between divisions
Raphael is the human resource manager at a large bottle manufacturing company. Ten
years ago, when the business moved to its current location, the company structured
operations by grouping together jobs that involved the same or similar activities. What
type of departmentalization structure is this? - Answers -Functional
Email, a tool that makes it easier for people to communicate with each other, is a type of
_____ . - Answers -digital coordination
Avec wants to use a job design approach that allows workers to become very proficient
at each task, that reduces transfer time between tasks, and that makes it easy for
someone else to step in when a worker is absent or resigns. Which approach to job
design will provide those benefits to Avec? - Answers -Specialization
Conglomerate organizational design _____. - Answers -has each business operated by
a general manager in charge of its profits or losses
Which of the following is least likely to cause resistance to change? - Answers -
Certainty
Dina Med Group has invented a portable device that will enable patients without access
to medical facilities to monitor vital signs for multiple serious health conditions.
Manufacturing of the device began last month, and Dina Med Group plans to begin
, product delivery within the next two weeks. Which stage of the innovation process is
Dina Med in? - Answers -Innovation application
A competitor of Avec's company just lowered its prices, and this is causing some of her
long-time customers to reconsider their work relationship with her company. Which
external force for change in the environment will Avec have to respond to? - Answers -
Task
At which point in the product innovation process does a firm try to determine if
customers will want to buy the innovative product or service? - Answers -Application
launch
Marah initiated a new quality assurance process. It will be faster than the old process
with little impact on actual quality. Ozlem continues to argue against the change
process because she feels that the new process will negatively impact product quality
and will, ultimately, harm sales. Her resistance is based on _____. - Answers -different
perceptions
The final step in the Lewin model of change is _____. - Answers -refreezing
Ramon wants to establish a culture that rewards innovative ideas. What can he do to
encourage innovation in his firm? - Answers -Communicate the feeling that failure is
acceptable and expected.
Because Jolanta believes that each item she produces should be custom fit for each
customer, she does not allow the online purchasing of her specialty clothing line.
However, she now finds her sales are declining, and once-steady customers who asked
for online ordering are no longer shopping with her. Which of the following is affecting
Jolanta's business? - Answers -Failure to recognize opportunities
Which can be a period of high economic performance for an organization? - Answers -
Application growth
Petra is a senior manager, and she is highly supportive of a new product being
developed in the organization. Petra has provided a budget for this project, and she
uses organizational politics to ensure this project is completed. Petra is playing which
intrapreneurial role? - Answers -Sponsor
L'Meese is in the process of switching all customer orders and billing systems online.
This will reduce the time needed to bill, as well as to collect payments from customers.
Which type of change program is L'Meese utilizing? - Answers -Business processes
What is the second stage in the organizational innovation process, where the
organization uses developed ideas in the design or manufacturing of new products,
services, or processes? - Answers -Application
To enhance the speed and effectiveness of decision making, Paramita is restructuring
the organization around product lines. She wants each product line to act as its own
profit and loss center and managers to make decisions on how to modify these lines.
Paramita is using pooled interdependence for these groups. These groups will _____. -
Answers -have very few linkages between the divisions
A bureaucracy is a model of organizational design based on _____. - Answers -a
legitimate and formal system of authority
Hua added additional tasks to the work performed by each employee in an effort to
make their jobs more interesting. While he saw some advantages to the new strategy,
he also faced disadvantages, as training costs increased and the unions asked for pay
increases since the workers were doing more tasks. Which type of job development did
Hua implement? - Answers -Enlargement
When might a matrix design be most effective for an organization? - Answers -When
there is pressure from the environment
Which of the following is one of the biggest advantages of using an M-form approach to
organization design? - Answers -Shared resources between divisions
Raphael is the human resource manager at a large bottle manufacturing company. Ten
years ago, when the business moved to its current location, the company structured
operations by grouping together jobs that involved the same or similar activities. What
type of departmentalization structure is this? - Answers -Functional
Email, a tool that makes it easier for people to communicate with each other, is a type of
_____ . - Answers -digital coordination
Avec wants to use a job design approach that allows workers to become very proficient
at each task, that reduces transfer time between tasks, and that makes it easy for
someone else to step in when a worker is absent or resigns. Which approach to job
design will provide those benefits to Avec? - Answers -Specialization
Conglomerate organizational design _____. - Answers -has each business operated by
a general manager in charge of its profits or losses
Which of the following is least likely to cause resistance to change? - Answers -
Certainty
Dina Med Group has invented a portable device that will enable patients without access
to medical facilities to monitor vital signs for multiple serious health conditions.
Manufacturing of the device began last month, and Dina Med Group plans to begin
, product delivery within the next two weeks. Which stage of the innovation process is
Dina Med in? - Answers -Innovation application
A competitor of Avec's company just lowered its prices, and this is causing some of her
long-time customers to reconsider their work relationship with her company. Which
external force for change in the environment will Avec have to respond to? - Answers -
Task
At which point in the product innovation process does a firm try to determine if
customers will want to buy the innovative product or service? - Answers -Application
launch
Marah initiated a new quality assurance process. It will be faster than the old process
with little impact on actual quality. Ozlem continues to argue against the change
process because she feels that the new process will negatively impact product quality
and will, ultimately, harm sales. Her resistance is based on _____. - Answers -different
perceptions
The final step in the Lewin model of change is _____. - Answers -refreezing
Ramon wants to establish a culture that rewards innovative ideas. What can he do to
encourage innovation in his firm? - Answers -Communicate the feeling that failure is
acceptable and expected.
Because Jolanta believes that each item she produces should be custom fit for each
customer, she does not allow the online purchasing of her specialty clothing line.
However, she now finds her sales are declining, and once-steady customers who asked
for online ordering are no longer shopping with her. Which of the following is affecting
Jolanta's business? - Answers -Failure to recognize opportunities
Which can be a period of high economic performance for an organization? - Answers -
Application growth
Petra is a senior manager, and she is highly supportive of a new product being
developed in the organization. Petra has provided a budget for this project, and she
uses organizational politics to ensure this project is completed. Petra is playing which
intrapreneurial role? - Answers -Sponsor
L'Meese is in the process of switching all customer orders and billing systems online.
This will reduce the time needed to bill, as well as to collect payments from customers.
Which type of change program is L'Meese utilizing? - Answers -Business processes
What is the second stage in the organizational innovation process, where the
organization uses developed ideas in the design or manufacturing of new products,
services, or processes? - Answers -Application
