MAN 320F - Final Exam Questions and
Answers 100% Solved | Graded A+
(T/F)
The five stages of team development are forming, storming, norming,
performing, and adjourning - ✔✔True
(T/F)
The potential advantages of group decision making include more
knowledge and expertise being applied to the problem, more alternatives
being considered, greater understanding and acceptance of the final
decision, and more commitment among group members to making the final
decision work. - ✔✔True
(T/F)
In today's environment, research shows that managers and team leaders
spend relatively little time dealing with conflicts - ✔✔False
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,Which of the following are the main processes that lead to team
effectiveness?
A) Effort, knowledge, and strategy
B) Resources and systems, nature of tasks, and team composition
C) Team output, team growth, individual learning - ✔✔A) Effort, knowledge,
and strategy
(T/F)
Having the formal authority to approve or deny employees requests for job
transfers, equipment purchases, overtime, or personal time off are
examples of a manager's legitimate power - ✔✔True
Len emphasizes cooperation and assertiveness in dealing with conflict
situations in his department. Differences are worked through together so
that everybody's concerns are addressed and everyone gains something in
the end. Len uses which conflict management style?
A) Compromise
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,B) Accommodation
C) Avoidance
D) Collaboration
E) Competition - ✔✔D) Collaboration
(T/F)
Accommodation is a conflict management strategy may be used when an
issue is trivial. - ✔✔False
Team performance can suffer when:
A) Goals are unclear
B) When goals are insufficiently challenging
C) Goals are too focused on individual-level accomplishments
D) All of the answer choices are correct
E) Resources are inefficient to accomplish the task - ✔✔D) All of the
answer choices are correct
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Ralph makes it a point to always offer help in technical areas in which he is
skilled and knowledgeable. His subordinates trust his judgment, and follow
his direction. What type of power if Ralph exerting?
A) Referent power
B) Legitimate power
C) Expert power
D) Coercive power
E) Reward power - ✔✔C) Expert power
Considering the framework outlined in the McGinn and Lingo article, the
three types of power you can use to resolve tension are:
A) Reciprocity, personal, and social proof
B) Positional, personal, and relational
C) Personal, influence, and relational - ✔✔B) Positional, personal, and
relational
4
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
Answers 100% Solved | Graded A+
(T/F)
The five stages of team development are forming, storming, norming,
performing, and adjourning - ✔✔True
(T/F)
The potential advantages of group decision making include more
knowledge and expertise being applied to the problem, more alternatives
being considered, greater understanding and acceptance of the final
decision, and more commitment among group members to making the final
decision work. - ✔✔True
(T/F)
In today's environment, research shows that managers and team leaders
spend relatively little time dealing with conflicts - ✔✔False
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,Which of the following are the main processes that lead to team
effectiveness?
A) Effort, knowledge, and strategy
B) Resources and systems, nature of tasks, and team composition
C) Team output, team growth, individual learning - ✔✔A) Effort, knowledge,
and strategy
(T/F)
Having the formal authority to approve or deny employees requests for job
transfers, equipment purchases, overtime, or personal time off are
examples of a manager's legitimate power - ✔✔True
Len emphasizes cooperation and assertiveness in dealing with conflict
situations in his department. Differences are worked through together so
that everybody's concerns are addressed and everyone gains something in
the end. Len uses which conflict management style?
A) Compromise
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,B) Accommodation
C) Avoidance
D) Collaboration
E) Competition - ✔✔D) Collaboration
(T/F)
Accommodation is a conflict management strategy may be used when an
issue is trivial. - ✔✔False
Team performance can suffer when:
A) Goals are unclear
B) When goals are insufficiently challenging
C) Goals are too focused on individual-level accomplishments
D) All of the answer choices are correct
E) Resources are inefficient to accomplish the task - ✔✔D) All of the
answer choices are correct
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Ralph makes it a point to always offer help in technical areas in which he is
skilled and knowledgeable. His subordinates trust his judgment, and follow
his direction. What type of power if Ralph exerting?
A) Referent power
B) Legitimate power
C) Expert power
D) Coercive power
E) Reward power - ✔✔C) Expert power
Considering the framework outlined in the McGinn and Lingo article, the
three types of power you can use to resolve tension are:
A) Reciprocity, personal, and social proof
B) Positional, personal, and relational
C) Personal, influence, and relational - ✔✔B) Positional, personal, and
relational
4
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
