NHA practice test for CMAA Questions And Answers 2022/2023

An office manager asks a medical administrative assistant to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the assistant use to mail the letter? - Answer - certified mail A CMAA verify a patient's CPT code for which of the following processes - Answer - Obtaining prior authorization Prior to an invasive procedure, a patient asks a medical administrative assistant about other options that are available. Which of the following actions should the assistant take? - Answer - advise the patient to ask the provider about alternatives which of the following abbreviations should a cmaa use to document a patient history of a stroke - Answer - CVA which of the following is appropriate to purchase with petty cash - Answer - postage owed for equipment delivered When performing closing procedures for the day, which of the following must be secured with a lock an key - Answer - provider's prescription pad which of the following is the abbreviation for the electroencephalogram - Answer - EEG A cmaa observe another office worker altering notes in a patient records to justify medical necessity so that payment is made. what is this type of action consider - Answer - Fraud A Patient receives an explanation of benefits stating services will not be covered because out-of-pocket expenses have not been met. The amount owed is defined as which of the following - Answer - Deductible which of the following is an example of open hours scheduling - Answer - Patient arrives at their own convenience which of the following is the most efficient method for a cmaa t collect payment for services - Answer - collect due amount at the time of patient visit which of the following medical terms refers to the removal of all or part of an organ or tissue - Answer - Lymphadenectomy A patient refuses