Community Interpreter Training Module
Three 100% Accurate
1-What is bias? - ANSWER Bias refers to a personal attitude or perspective that is not
impartial and tends to favor one viewpoint or social group over another. It is usually
unconscious.
2-What is Project Implicit? - ANSWER An online, Harvard-based project supported by
decades of research that lets you explore your own unconscious bias in a series of
tests.
3-Define intervening. - ANSWER The act of interrupting a session for any reason.
4- Define mediation. - ANSWER Any act or utterance of the interpreter that goes
beyond interpreting and is intended to address a barrier to communication or service
delivery (or access to the service).
5- When should you mediate? - ANSWER When the potential consequences of NOT
intervening exceed the risks of intervening.
6-What is a mediation script? - ANSWER -A mediation "script" is a mental statement
that helps prepare you to mediate effectively. You can write them down.
-If you have a few basic mediation scripts, you can adapt them to almost any situation
where you have to intervene to perform mediation.
7- Why should you have mediation scripts? - ANSWER Mediation scripts will make you
more efficient mediators!
8-What is a good guideline for mediation? (Hint: When in...) - ANSWER When in doubt,
stay out!
9-When should you mediate? - ANSWER When the potential consequences of NOT
intervening exceed the risks of intervening.
13- How would you handle a term you don't know if it comes up during the session? -
ANSWER Request a clarification. Use a dictionary. Check an electronic glossary. Clarify
that you don't know how to interpret the term. Request that the speaker/signer offer
another term. Etc.
14- Why shouldn't you explain a cultural misunderstanding yourself? - ANSWER You
could be wrong. You are taking away that person's voice. You undermine
communicative autonomy. You might be patronizing or paternalistic. You could lead the
Three 100% Accurate
1-What is bias? - ANSWER Bias refers to a personal attitude or perspective that is not
impartial and tends to favor one viewpoint or social group over another. It is usually
unconscious.
2-What is Project Implicit? - ANSWER An online, Harvard-based project supported by
decades of research that lets you explore your own unconscious bias in a series of
tests.
3-Define intervening. - ANSWER The act of interrupting a session for any reason.
4- Define mediation. - ANSWER Any act or utterance of the interpreter that goes
beyond interpreting and is intended to address a barrier to communication or service
delivery (or access to the service).
5- When should you mediate? - ANSWER When the potential consequences of NOT
intervening exceed the risks of intervening.
6-What is a mediation script? - ANSWER -A mediation "script" is a mental statement
that helps prepare you to mediate effectively. You can write them down.
-If you have a few basic mediation scripts, you can adapt them to almost any situation
where you have to intervene to perform mediation.
7- Why should you have mediation scripts? - ANSWER Mediation scripts will make you
more efficient mediators!
8-What is a good guideline for mediation? (Hint: When in...) - ANSWER When in doubt,
stay out!
9-When should you mediate? - ANSWER When the potential consequences of NOT
intervening exceed the risks of intervening.
13- How would you handle a term you don't know if it comes up during the session? -
ANSWER Request a clarification. Use a dictionary. Check an electronic glossary. Clarify
that you don't know how to interpret the term. Request that the speaker/signer offer
another term. Etc.
14- Why shouldn't you explain a cultural misunderstanding yourself? - ANSWER You
could be wrong. You are taking away that person's voice. You undermine
communicative autonomy. You might be patronizing or paternalistic. You could lead the
