Lisa66

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is a welcome meeting presentation, including welcome, introduction, accommodation, resort, local and safety information, and promotion of excursions and other services. Script for the presentation and welcome pack is available amongst my uploaded documents. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, an...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is a welcome pack created for the welcome meeting presentation, which is available amongst my uploaded documents. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, and make a sale to a holidaymaker. The transfer speech and welcome meeting can be simulated situations but should be to an audience. They must prov...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is the whole script for the welcome meeting presentation (available amongst my uploaded documents). For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, and make a sale to a holidaymaker. The transfer speech and welcome meeting can be simulated situations but should be to an audience. They must provide a welcome,...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is an arrival transfer speech including welcome, introduction, safety and comfort on the coach, country info, transfer details, resort information and accommodation check-in. Welcome meeting is mentioned three times throughout the speech and drip selling excursions is included. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group...

BTEC Level 3 Travel and Tourism - Unit 10 - Business Travel Operations Part of P1 Contains definitions, examples, advantages and disadvantages of the different types of business travel agents.

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 6 - Preparing for Employment in Travel and Tourism P6, M3, D2 - Distinction For P6, learners are required to explain the factors that contribute to an effective workplace. Evidence could be in the form of an article, report or presentation and should include an explanation of factors, including the full content detailed under working environment, working relationships, incentives and training. Links should be made to the travel and touris...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 6 - Preparing for Employment in Travel and Tourism P1, P2, P3, M1

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 6 - Preparing for Employment in Travel and Tourism P3 requires learners to describe the recruitment and selection process from the perspective of both the prospective employer and the applicant. All stages must be fully described and good practices identified, for example how to complete an application form, how to lay out a CV etc, therefore a simple flow chart would not provide sufficient evidence at this level.

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 19 - UK Visitor Attractions P4, M2, D1 When looking at the importance of UK visitor attractions for P4, learners should comment generally on why attractions are important to tourism and may wish to use a number of examples in order to illustrate their points. Where examples are used to illustrate and support general explanations, they should be UK attractions and statistics and data must be provided to support the explanations. To achieve...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 3 - The UK as a Destination P3 - Bath (historical city), London (city), Weston-super-Mare (coastal resort) For P3, learners must select one coastal resort, one countryside area and one historical or cultural town or city. Learners should take care when selecting destinations to make sure one will be suitable for working towards M1 and D1. For each destination selected they must describe the location and accessibility, natural features, bu...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 3 - The UK as a Destination P2 - Pass For P2, learners must describe the needs of inbound and domestic visitors to UK destinations. For the purposes of assessment learners should select two inbound visitors of two different nationalities and two differing motivations, eg a couple from China who wish to visit all the capitals of the UK and a group of students from the USA who are attending a sporting event, plus two different types of dome...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 3 - The UK as a Destination M1, D1 - Distinction To achieve M1, learners must now analyse how one of the destinations from P3 attracts inbound and domestic visitors and meets their needs. The selection of destination is important. For example, a city destination like Liverpool will allow scope to address its attraction for domestic visitors such as family groups, school groups, hen parties and stag groups, particularly on short breaks or ...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 3 - The UK as a Destination P5, M2, D2 P5 will be evidenced through the unit assessments for learning outcomes 2, 3 and 4. Assessment evidence must include a varied range of relevant information sources including atlases, the internet, brochures, statistical data, timetables, destination guides and any other sources, eg trade press. In order to achieve P5, learners’ work should be well sourced and bibliographies should be provided givin...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 6 - Preparing for Employment in Travel and Tourism P1, P2, M1 For P1, learners must describe career opportunities for a minimum of three component industries in the travel and tourism sector, for example travel agents, UK tour operations, airlines, cruising and visitor attractions. The evidence could be presented in the form of a careers leaflet, display or oral presentation, with clear identification of career opportunities through promo...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations P2, P3, P4, M1, M2, M3, D1, D2

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations P4, M3, D2 - Developing and Declining European Destinations - Skegness, Varosha (Famagusta) For P4 learners should carry out research to find one declining and one developing destination in Europe. Learners’ evidence should explain how and why they are developing or declining and use Butler’s model as part of this process. Learners must also review current factors that are affecting their development or decl...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations P2, M1 - Tourist Motivations - Istanbul and Malaga P2 requires learners to select holidays in European destinations to meet differing motivations. Four different motivations must be addressed eg family time, well-being, culture and special occasion. These could be based on simple ‘pen portraits’, for example a group of women planning a pampering hen weekend (eg spa, wellbeing, treatments) somewhere less than...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations P3, M2, D1 - Distinction Factors and Features - Paris and Malia Comparing Germany and Greece The evidence for P3 could take the form of a written assessment or a presentation, seminar or exhibition. Learners are required to select two different types of leisure destinations, each in a different country in the European travel market and describe the factors and features that determine the appeal of the destinat...

BTEC Travel and Tourism - Unit 4 - Customer Service P3 P3 asks learners to describe the skills required to meet the needs of customers in travel and tourism contexts. Learners should cover communication skills, presentation, teamwork, business skills, selling skills and skills needed to handle complaints. It is important that the descriptions relate to customer service skills in travel and tourism contexts. A general description of customer service skills without relevant travel and tourism ex...

BTEC Travel and Tourism - Unit 4 - Customer Service P1, P2, M1 - Merit The evidence for P1 must include an explanation of the importance of excellent customer service to the organisations, to the customer and to the employee.Learners should explain the importance of excellent customer service, covering all items contained in the content range following the italic sub-headings, ie customer service, importance to the organisation, importance to the customer and importance to the employee. The ex...